WebEx Participation Guidelines *6 will mute or un-mute your phone Mute your phone during session, Un-mute to speak or ask questions DO NOT use your phone’s HOLD button For technical difficulty, please call WebEx at

WebEx on Using the Breastfeeding Peer Counseling Facilitator Guide

Using the Breastfeeding Peer Counseling Facilitator Guide

Today’s Speakers Jackie Kampp, MSN, RN, CLC Carolyn Donohoe Mather, MAS, RD, IBCLC

WebEx Participation Guidelines *6 will mute or un-mute your phone Mute your phone during session Un-mute to speak or ask questions DO NOT use your phone’s HOLD button For technical difficulty, please call WebEx at

History: Reason developed Overview of new version New layout Training Nuts and Bolts Review of each session California WIC Breastfeeding Peer Counseling Training

A Bit of History Peer Counselor Workgroup Cost factors WIC oriented “Stand alone”/User friendly Reduce preparation time Information was accurate and up-to-date

California WIC Breastfeeding Peer Counselor Training Peer Counselor Handbook Facilitator Guide PowerPoint

California WIC Breastfeeding Peer Counselor Training Revised twice since original manual Learner Centered Five 5-6 hour sessions Based on latest breastfeeding information Opportunities to build counseling skills Interactive/fun

Facilitator Guide Contents Cover Page Table of Contents Notes for Training Session Agendas Trainer’s Notes Activity Directions Content Boxes from Handbook

Sample Agenda- Facilitator Guide

Sample Trainer’s Notes

Sample Directions for Activities

Handbook Contents Introduction Page Table of Contents Session Agendas Content Boxes Counseling Scenarios Index Appendix Worksheets

Sample Agenda - Handbook

Sample Handbook Pages

Sample Appendix Page

Sample Worksheet Page

Peer Counselor Training Initial and ongoing training –More competent –Dispels misconceptions and myths

Who Should Train Peer Counselors Lactation Management Experts –Breastfeeding Topics Peer Counselor Supervisor –WIC Policy –Clinic Logistics and Roles –Communication skills/documentation

Suggestions for Facilitators Review the Facilitator Guide Assign responsibilities to trainer(s) Discuss teaching methods used Prepare materials –Facilitator Guide –Supplies for each session

Use Adult Learning Techniques Active involvement in learning new skills Reinforcement Repetition Visual aids Recognition Relevance

Effective Training Approaches Auditory LearnersVisual LearnersKinesthetic Learners StoriesVideoGroup activities LectureSlides and flip chartsPhysical touch Group discussionEngaging photo imagesRole playing Informal conversationsDemonstrationsApplication practice MusicDramaTaking notes

Keep the Pace Moving Adult attention span Learning techniques: –Change types of activities

Keep It Relevant Learning techniques: –Facilitated discussion –Storytelling –Practice opportunities –Goal setting –Structured ongoing enrichment

Repeat the Information Learning techniques: –Role play –Written handouts, other materials –Discussion

Foster Skill-Building Opportunities Learning techniques: –Role play –Practice scenarios and situations –Task-oriented group activities

Make Your Point as Visual as Possible Learning techniques: –Slides with engaging photos –Flip charts for recording –Examples & demonstrations –Role play –Video

Teach Small Amounts Focus on the core information Keep language and messages simple

Reward Participants When Learning Occurs Learning techniques –Public and private affirmation –Incentives

Above All: Make It Fun! Welcoming environment –Room setup –Reinforce the theme Door prizes Themed centerpieces at tables

Session 1 Housekeeping and Introductions Session Expectations and Discussion Guidelines What is a Breastfeeding Peer Counselor? Overview of Training

Session 1 Anatomy of the Breast Milk Production

Best Start’s 3 Step Strategy 1.Open Ended Questions/ Getting More Information 2.Affirming 3.Educating

Closing the Sessions End of each session: Closing Activity Preview of Next Session Home Assignment

Session 2 Welcome Back Formula and Its Disadvantages Exclusive/Fully Breastfeeding

Session 2 Recognizing When to Feed Baby Getting Breastfeeding off to a Good Start Signs that Breastfeeding is Going Well Guest Speaker Closing Activity and Preview of Session 3

Signs Breastfeeding is Going Well Illustrating a good newborn poopy diaper in the classroom…

Session 3 Welcome Back Early Breastfeeding Problems

Session 3 Medications and Herbal Remedies Birth Control Methods Unhealthy Environments Closing Activity and Preview of Session 4

Session 4 Welcome Back Helping Mothers with Special Challenges Helping a Grieving Mother

Session 4 Expressing Milk –Hand expression –Manual pumps –Electric pumps Weaning Cultural Awareness Closing Activity and Preview of Session 5

Session 5 Welcome Back Challenges to Breastfeeding Referral to a Lactation Specialist or HCP

Session 5 Documentation & Confidentiality Telephone Manners Topics to Cover when Talking to Mothers Practice Counseling Next Step and Feedback Closing Activity and Celebration

WE ARE BREASTFED BABIES!! Thank you WIC BPC Program! Questions?