Door Sabha Freedom - How to conference

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Presentation transcript:

Door Sabha Freedom - How to conference

A permanent conference room with Chairperson PIN and participant PIN   What you get from us A permanent conference room with Chairperson PIN and participant PIN Access numbers: Local access: From Delhi (NCR) : 011 2685 2727 (or) 011 2644 8899 From Mumbai : 022 2821 3311 (or) 022 2821 8855 From Bangalore : 080 2532 6215 From Hyderabad : 040 2799 2211 From Pune : 020 2445 0506 (or) 020 2445 0507 From Kolkata : 033 2559 0707 Toll free access: (From anywhere in India) 1800 425 4061 (or) 1800 425 1300 (or) 1800 425 4250 (or) 1800 22 4061 Note: Indian Toll Free numbers are accessible through all land lines and mobiles of BSNL / MTNL / Airtel / Tata / Reliance. (International Participants cannot get Access to Indian Toll Free Numbers) Toll access: (From anywhere in India & Globe) +91 44 2370 2370 (Accessible from any phone)

Conferencing for a new user

How to notify participants Example of email to send to participants is given belowIn case of any problems in PIN entry, don’t worry, just hold on to the call and our operators would assist you Date: Jan 1, 2010 Start Time: 5:00 PM Dial in to: Select from Access numbers list PIN number: Participant PIN When you dial-in, the system will prompt you for PIN number. After the beep, dial your PIN followed by # key The system will prompt you for your name. After the beep, mention (e.g.) ”Ajit" and press # In case there is an error in entering the PIN, don’t worry – hold on while our conference executive attends you to place you into the conference During the conference, if you require any assistance, just press *0 – our conference executives are always available for help

How to start a conference Chairperson and participants dial into any of the number from Access numbers list Note: Indian Toll Free numbers are accessible through all land lines and mobiles of BSNL / MTNL / Airtel / Tata / Reliance. When system prompts, dial PIN and # You require a ‘tone’ mode phone for system to recognise PINs You are into the conference In case of any problems in PIN entry, don’t worry, just hold on to the call and our operators would assist you

Conferencing Tips Avoid background noise to improve conference experience: Switch off your mobiles / other phones in the room Avoid speaking from open areas with noise in the background Put yourself on mute (press *6) if you are not speaking. When you want to speak, press *6 again to unmute For any assistance e.g. dial-out a new number, checking noise, etc. press *0 to get our conference executive’s assistance

Conferencing Tips - 2 Speak one at a time and identify yourself by name before speaking Present your information in clear, concise and easy to understand manner. Follow the outlined steps: Review the agenda Conduct the meeting Summarize the decisions and the action items

Conferencing for a sophisticated user

Use DTMF commands to control conference Controls available to Chairperson Operator assistance - Press *0 Self dial-out - Press *1 and follow voice commands. When called party responds dial either *2 to take him into the conference or *3 to disconnect Recording - Press *2 for starting / stopping. Note down file name announced by system Live playback - Press *3 to start (after recording is stopped) and again *3 to stop Lecture - Press *5 to mute all participants Self Mute - Press *6 for mute / unmute Roster playback - Press *8 to start, *9 to stop

DTMF commands Controls available to Chairperson Secure conference - press *7 to secure / unsecure. In secure mode, no new participant or any operator can enter conference. Sub-conference: The sub-group to press *93 and also a pre-agreed number (1 to 9) to enter sub-conference. Press *93 again to exit sub-conference Controls available to participants Operator assistance *0 Self - mute - *6 Sub-conference - *93

Customer Care: email: customercare@dsnl.in Phone: 044 2485 3200 Relationship: Mumbai: 98925 36033 Delhi: 98997 27720 Bangalore: 94484 83701 Hyderabad:94409 75200 Chennai: 94444 03894 Thank you