1FGDLA/SALT Presentation, August 18, 2011 POLYCOM IP 331 VVX 400 & 500 D51 Training.

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Presentation transcript:

1FGDLA/SALT Presentation, August 18, 2011 POLYCOM IP 331 VVX 400 & 500 D51 Training

District Phone Replacement Status Report Placing and Provisioning over 2,500 Phones. The Staging Process – a Four Tiered Approach  Stage 1 – Install POE Switches (not Edgar Allan)  Stage 2 – (Crew 1) – Unbox and Place all Units  Stage 3 – (Crew 2) – Power Up – Connect all Units to POE  Stage 4 – (Crew 3) – Install Replacements Headsets – Retrieve Retired Tadiran Equipment The Juggling Act Includes:  Vendor delays, Short Summer, Deployment of 4k+ PCs, and working around summer building maintenance The Results – Magic

Phone Replacement Timeline Stage 4 Crew 3 Stage 3 Crew 2 Stage 2 Crew 1 Stage 1 Network Engineer Installation of Extra POE Switches in Buildings: To Complete By: July 15, 2014 Unbox, Assemble, Place, Phones To Complete By: July 25, 2014 Power Up and Connect Fill in Holes To Complete By: August 2014 Install Headsets and Retrieve Old Hardware To Complete By: August 22, 2014 Go Live Date – August 18 th, 2014 Existing Legacy Tadiran System to Remain Active and Primary Until Go Live Date Training Event 1 Secretarial In-Service July 14th Training Event 2 12 month Admin /Staff July 22 nd (4 –sessions) Training Event 3 Nurse/Health In-Service August 1st

Add Tab to Browser Create an onjive.com account

Polycom VVX 400

What will be covered? 1.Line Buttons (Quick Directory) 2.Call Transfer 3.Messages 4.Hold Button 5.Muting Calls 6.Speaker Phone 7.Headset Button 8.Selection Screen 9.Home Button 10.Speed dial 11.Message Indicator 12.Phone Speaker Polycom VVX 400 Additional Training References 1. Setting up voic

Line Buttons Quick Directory Polycom VVX 400

Call Transfer Button Polycom VVX 400

Call Parking Polycom VVX 500 Parking Lot To Park 1.Press Transfer 2.Do a warm transfer to *37. (Do not blind transfer) 3.The system will notify you where the call will be parked. 4.Complete the transfer. To Pickup 1.From any phone dial *37+[parking spot number]

Messages Button Polycom VVX 400

Hold Button Polycom VVX 400

Mute Button Polycom VVX 400

Speaker Phone Polycom VVX 400

Headset Button Polycom VVX 400

Selection Screen Navigation Button Polycom VVX 400

Home Button Polycom VVX 400

Speed Dial Polycom VVX 400

Message Waiting Indicator 400

Phone Speaker Polycom VVX 400

Polycom VVX400 Reference Materials Quick User Guide er/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdfhttp://support.polycom.com/global/documents/support/us er/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdf Video Reference ?bckey=AQ~~,AAAB- EKwxDE~,eUqC9XUeBpgOVq7njdcf- el7SjDooRl_&bctid= http://link.brightcove.com/services/player/bcpid ?bckey=AQ~~,AAAB- EKwxDE~,eUqC9XUeBpgOVq7njdcf- el7SjDooRl_&bctid= Polycom VVX 400

More About Voice Mail Messages and Other Cool Stuff The Initial Password for Accessing Your Voice Mail is: 0000 Optionally – Voice Mail May be Sent to . A cool function Note – deleting does not delete message on phone. Soft FAX External Versus – Internal Numbers Dialing Outside Requires no Leading 9

Polycom VVX 500

What will be covered? 1.Touchscreen Display 2.Display Screens 3.Answering Phone Calls 4.Putting Calls on Hold 5.How Many Calls can be Handled 6.Call Transfers 7.Transferring to Voic 8.Creating Conference Calls (3) 9.Favorites 10. Checking Call History 11. Adjusting the Volume 12. Configuring Ring Tones 13. Call Parking 14. Adding New Contacts Polycom VVX 500 Additional Training References 1. Setting up voic

Touchscreen Display Polycom VVX 500

Navigating the Touch Screen Display Polycom VVX 500

Four Main Displays 1.Home Screen 2.Active Screen 3.Call Screen 4.Line Screen Polycom VVX 500

Home Screen Display Polycom VVX 500

Active Screen Display Polycom VVX 500

Call Screen Display Polycom VVX 500

Lines Screen Display Polycom VVX 500

Calls View – Incoming and Active Polycom VVX 500

Soft Keys – In Lines View Polycom VVX 500

Transfer Call Polycom VVX 500

Multiple Calls (12 Possible) Polycom VVX 500

Conference Call (3-Way Call) Polycom VVX 500

Conference Call – Adding a Held Call Polycom VVX 500

Favorites Polycom VVX 500

Call History Polycom VVX 500

Change Volume Polycom VVX 500

Change or Configure Ring Tone Polycom VVX 500

Special Caller Ring Tone Polycom VVX 500

Call Parking Polycom VVX 500 Parking Lot To Park 1.Do a warm transfer to *37. (Do not blind transfer) 2.The system will notify you where the call will be parked. 3.Complete the transfer. To Pickup 1.From any phone dial *37+[parking spot number]

Entering Caller Data into Phone Polycom VVX 500

Polycom VVX 500 Reference Material Video Reference tutorial/index.html Quick User Guide ser-Guide.pdf ser-Guide.pdf Polycom VVX 500

Polycom IP 331

Placing a Call Use Softkey and enter number Enter Number and press Dial Button Or – press the Speaker Phone Key

Up Scroll Key Shows Speed Dial

Down Scroll Key Shows Received Calls

Right Scroll Key Shows Placed Call List

Left Scroll Key To Move Back to Previous Screen

Hold Button

Resume Button To Resume a Call From Hold

Call Transfer Transfer Soft Key

Do Not Disturb Transfer Soft Key

Adding Contacts

Using Voic

SoundPoint IP /soundpointip330.html

If Time Permits Auto Attendants and Whatnots?