Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice

Elvis joins the Army. Jimi Hendrix dies.

MTV debuts. Kurt Cobain dies.

People resemble their times more than they resemble their parents. ~ Arab Proverb

Stages of Human Life Childhood Young Adulthood Midlife Elderhood

HERO - The Greatest Generation Born between 1901 and 1924 Survived most traumatic years in human history Catastrophic financial and economic collapse World war Political dictatorship Genocide

ARTIST - The Silent Generation Born between 1925 and 1945 AKA – The Postwar Generation -- The Depression Generation Leaders – No US Presidents -- Many major civil rights leaders -- Many women’s rights leaders

PROPHET -The Baby Boomer Generation Born between 1946 and 1964 Leaders – Bill Clinton and George W. Bush

NOMAD - Generation X Born between 1964 and 1979 AKA – MTV Generation -- Baby Busters Leaders – President Barack Obama Influences - Bill Gates Steve Jobs Andy Bechtolsheim

HERO - The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom

HERO - The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom

The Millennial Generation

Netting the Net Generation BusinessWeek Generation Y for Dummies eWeek.com The “Millennials” Are Coming CBS News Generation Y : They’ve arrived at work with a new attitude USA Today Attracting the Twentysomething Worker Fortune ‘Generation Me’ Enters the Work Force ABC News Motivating the “What’s in It for Me?” Workforce AllBusiness.com What Gen Y Really Wants Time Magazine The Bottom Line on Next Gen Workers BusinessWeek

The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom Influences – Heroes – Police, Firefighters -- MySpace -- YouTube -- Facebook

Life Stages of Neural Pathways

Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.

No ! req

Golden Rule Do unto others as you would have them do unto you.

Platinum Rule Do unto others as they would like to have done to them.

Titanium Rule Do unto others keeping their preferences in mind!

Speaking Silent Generation”ese” They’re helpers – ask for some Ask for their opinion Remember they see themselves as vital, active people in the prime of life

Speaking Boomer”ese” Be respectful Take your time – build a relationship Try face-to-face for the important conversations

Speaking Gen X”ese” Get to the point Use technological communication efficiently Avoid cliches and hyperbole

Speaking Millinneal”ese” Don’t be put off if they’re multi-tasking while communicating with you Share where they fit in the overall picture Ask for help with technology

Millennial Generation Generation X Baby Boom Generation Greatest Generation Outlook HopefulSkepticalOptimisticPractical Work Ethic AmbitiousBalancedDrivenDedicated View of Authority Relaxed Polite UnimpressedLove/HateRespectful Leadership By Pulling together CompetenceConsensusHierarchy Relation- ships Loyal Inclusive Reluctant to commit Personal Gratification Self- sacrifice Perspective Civic- minded Self-reliantTeam- oriented Civic- minded

Employees From All Generations Agree  Work is a vehicle for personal fulfillment and satisfaction  Workplace culture is important  Being trusted to get the job done is the most important factor in defining job satisfaction  Feeling valued by their employer is a requirement to be happy in their job  Flexibility in the workplace is important  Success is finding an employer you can stay with for a long time  Career development is the most valued form of recognition – even more so than pay raises and enhanced titles

“He who knows only his own generation remains always a child.” ~ Cicero, early Roman Statesman