Team 4 Job Description Senior Management June, 2002 Director: Peter Ikhumhen Manager: Alejandra Padilla Lena Hoppe-Schumacher Marko Sarstedt

1 Agenda Organizational Chart Job Descriptions Team Work Job Development Job Training

2 A proven organization structure will be used throughout the Planing phase. Countrymanager Baltic Headquarter USA Senior- management Regional Manager Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO” Marketing + HRM + Finance + Operation ”VP” Countrymanager Finland Countrymanager Russia Regional Manager Regional Manager Facility Manager Facility Manager Facility Manager Facility Manager Contract Employees Contract Employees Contract Employees Middle Management Labor Level

3 Focussing on Senior Management Headquarter USA Senior- management Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO” Marketing + HRM + Finance + Operation ”VP” Middle Management Labor Level

4 Agenda Organizational Chart Job Descriptions Team Work Job Development Job Training

5 Agenda Job Descriptions  CEO Baltics, Russia and Finland  VP Marketing  VP Human Resources  VP Finance  VP Operations

6 CEO Baltics, Russia and Finland Establish a relationship with private and public sector organizations. Work closely with government. Determine and formulate policies and business strategies.

7 CEO Baltics, Russia and Finland Plan, direct, and coordinate operational activities at the highest level of management. Plan and implement future expansion. Have final decision power.

8 CEO Requirements Doctor’s degree in field of business. 10 years of work experience (internationally). Speak a minimum of two languages fluently (Russian, Estonian, Latvian, Lithuanian). Have the ability to relate with cultures. Be able to make decisions. Mobility (not across functional borders).

9 Common Job Requirements Master’s degree years experience (Internationally). Strong analytical and leadership qualities. Managing skills. Languages and computer skills. Commitment to company.

10 VP Marketing Determine the demand for products and services. Develop pricing strategies. Oversee product development or monitor trends that indicate the need for new products and services. Develop an overall marketing budget.

11 VP Human Resources Programs on planning, staffing and recruiting. Motivation and development for mobility. Training modules. Market competitiveness. Develop an overall marketing budget. Advice and counsel workers.

12 VP Finance Provide operational and administrative direction. Ensure balance of company’s financial structure. Implement startegies to improve profitability. Responsible for legal issues. Report to CEO.

13 VP Operations Work closely with senior executives and regional managers. Responsible for flow of organization. Support and development of expansion across Finland and the Baltic region. Achieve short and long-term strategic goals. Set perfomance goals to each division and monitor.

14 Agenda Organizational Chart Job Descriptions Team Work Job Development Job Training

15 Team Work Where?  Within Senior Management level. Set up Cross-Functional Teams. Why?  Enhance communication and creativity across functional areas; Increase decision quality; Establish early warning systems. How?  Delphi Technique: Systematically pools the collective knowledge of experts to make decisions, predict the future or identify opposing views.

16 Agenda Organizational Chart Job Descriptions Team Work Job Development Job Training

17 Agenda Job Development Possible implementation of Job Design strategies:  Job Characteristics Model  Job Enlargement / Job Enrichment  Job Rotation  Flextime / Alternate Work Schedules

18 Job Characteristics Model (Hackman, Oldman) WorkmotivationGrowthsatisfactionGeneralsatisfactionWorkeffectiveness Feedback from job Knowledge of results Skill variety Task identity Task significance Meaningfulness AutonomyResponsibility CriticalPsychologicalStates Core Job CharacteristicsOutcomes Source: Hackman, Oldman, Work Redesign, p.90

19 Work Enrichment / Work Enlargement No increased level of responsibility and authority. High level of task variety already established. High level of control and self-efficacy already established.

20 Job Rotation VP Marketing VPHRMVPFinanceVPOperations High variety of tasks within a specialized area. No flexibility across functional areas.

21 Flextime / Alternate Work Schedules Implementation at this organizational level not reasonable: Lots of tasks. High autonomy. Long working hours (24/7).

22 Agenda Organizational Chart Job Descriptions Team Work Job Development Job Training

23 Job Training Enhance awareness / knowledge of cultural matters Work habits in Russia, Baltics Technology Instruments for analysis and implementation

24 The End Questions? Comments?