New Products for the Public Sector The products that will change your work life Presented by: Derek O’Halloran Date: 14 th June 2007

Dislikes

Technology is the answer

What’s new? Up to date data (Electronic data updates) Streamlined and accurate bank account validation (Bankwizard) Identity Theft – Reducing the time, cost and risk of paper-based proofs Identity Theft – Paper-based proof of ID checks

Up to date data

Improves processes Removes updating data from your to do list Substantial time savings Eliminated risk of data expiry Removes need for downtime

Up to date data

Bank account validation Inaccurate DD Headache for finance/admin getting it corrected/annoying for customer QAS, George West House, Clapham, London, SW4 0QL 5.QAS Ref

Implications of getting it wrong Financial Admin Chance of losing customers Negative PR

Technology for an easier life “Since implementing BANK WIZARD we have virtually eliminated the problems associated with processing incorrect bank details. I would have no hesitation in recommending BANK WIZARD to any organisation processing large volumes of Direct Debits” Shelagh Osey, Financial Services Manager

Proof of identification Typical Requirements: Photo Proof – Passport, Driving License Proof of Address – Driving License, Utility Bill Fake ID’sStolen ID’s

Documentary evidence Cost of Processing/Storage Training Customer Service EFFECTIVENESS Easily forged Easy to obtain genuine documents Detection of forgeries

How does it work? Data Input Name and Address validation Validation Establishing the existence of a real world identity Verification Positive corroboration of identity and biographic details supplied Key fraud indicators Authentication

How to… create your own fake identity

How big is the problem? Source: CIFAS Online YearCases Recorded , , , , , , ,000 Identity fraud cost the economy £1.7 billion / year (Home Office, February 2006) Identity fraud accounts for a criminal cash-flow of £10m per day There are 80 million active National Insurance numbers in the UK, with a population of 60 million

How does it work? Authenticate Capture Fields Validated Name and Address Date of Birth Time at address Former Addresses Time at these addresses Male or Female Telephone Numbers No of Dependents Bank Details Owner Occupier PAF QuickAddress Pro ER Name Address Data Input Yes No 70 Authentication Index Authentication Secure Internet Connection Validation Verification

Breadth & depth weighting  Breadth No. corroborative matches against data sources  Depth How far back in time the record goes  Quality Type of record and level of due diligence performed in its creation Authentication Index

Authenticate Hosted, Integrated or bespoke Solution fast & easy to implement Name & Address verification on entry Breadth & depth of Experian data Pre-configured authentication templates Easy to use – improves business process Compliant

Validating paper proofs

Thank you for listening Presented by: Derek O’Halloran Date: 14 th June