Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Pharmaceutical Theft Prevention How to Manage Supply-Chain Risk November 8, 2011 Presented by David Restaino, Esq.
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Making Informed Decisions All risks cannot be erased Some risks can be managed - Identifying issues - Identifying risks - Identifying solutions - Identifying problems Knowledge is power
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Theft and Risk Theft - Target products High-value drugs Widely used drugs Drugs that can be abused - Methods of theft Stolen trucks Warehouse theft Pilfering at the plant
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Theft Employee theft Theft from truck at rest area by breaking window Theft from warehouse entered through roof Drug stolen in transit - 45,000 bottles - Stolen lots later appear in expired returns
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Theft and Risk Risk - Geographical factors Follow the interstate highways - Manufacturing location - Warehousing location - Transportation methods - Unattended loads Flexibility for other “signals” and other purposes - Drug shortages - Modifying flu vaccine shipments to respond to changing conditions
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Security Targets Likely loss areas Likely loss days of the week Product risk factors Additional risk factors - Controlled dangerous substances - Other vulnerabilities
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Security Controlled dangerous substances - Federal rules apply to manufacturers, distributors, dispensers and others and require registration under 21 C.F.R. - Rules also include: Physical security controls, e.g., vault Perimeter security and electronic alarms Limited access –Limited area –Limited number of employees Keys, combination locks and cages - Registrant remains responsible for security
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Security Security precautions - Personnel - Alarms - Locks and codes, vaults and cages - Seals - Restricted access areas, physical barriers - Security audits - Information technology, e.g., GPS, cameras
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Security Transit - Personnel - Routes - Rest areas - Using all available information Planning - Static planning - Non-static, Non-routine planning
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Contracts and Contractors Contracts - Apportioning liability - Ownership of goods during storage, and during transit: when do you formally take ownership? - Insurance - Should you prevent sub-contracting? - Responsibility to report a loss
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Contracts and Contractors Contractors - Your screening process Financial wherewithal Claims history Contractor’s hiring processes Security and security officials Risk management personnel - Your hiring process
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Shipping Documents Bills of Lading Purchase Orders “Standard” Terms and Conditions
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Insurance Contractor’s Insurance - Does it cover all situations? - Amount of coverage / value of goods - Limitations on liability - Subrogation - Other insurance-like protections Internal “reserve” Self “insured”
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Insurance Supply-chain disruption insurance - Can you get it? - What will it cover? Differs from business interruption policies –Loss of income from damage at company’s or supplier’s facility –Property damage May allow for recovery of lost income from all calamities / perils –Non-physical damage –Information technology piracy, sabotage, crime, shortage of labor, electrical outages … BUT CHECK THE POLICY! –High-end pricing
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Insurance “Certificate of Insurance” “Additional Named Insured” Primary v. secondary insurance Claims-made vs. occurrence-based policies
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Other Impacts Physical risk to employees, drivers, etc. Stand-by / emergency services Chain of custody / documentation / “pedigree” statements Recalls Consumer returns - Proof / counterfeits - Request for compensation - Expiration “Use” date Temperature / Refrigeration Has the efficacy of, e.g., insulin been compromised - Liability Personal injury Damages
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild A Process, Not a Solution Make informed decisions Vertical and horizontal integration Apportioning liability now Taking reasonable precautions Holistic risk management Wisely choosing business partners Non-routine, non-static planning
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Other Benefits? Reduce counterfeiting? Reduce adulteration / substituting cheaper raw materials? Minimize potential violations of fraud and abuse laws? Reduce “whistleblower” complaints?
Pharmaceutical & Medical Packaging Leadership Summit © 2011 Fox Rothschild Contact Information David Restaino, Esq