HOMELESS PREVENTION & RAPID REHOUSING PROGRAM HPRP HOMELESS PREVENTION & RAPID REHOUSING PROGRAM

HPRP CLIENT GUIDELINES Homeless Prevention and Rapid Re-Housing Program CLIENT GUIDELINES 50% AMI (Area Median Income), specific to each county. Significant loss of income At-risk –OR- currently experiencing homelessness Lack of resources/support to pay for critical household needs Expected to achieve self-sufficiency between 3-12 months (18 at most).

HPRP Homeless Prevention and Rapid Re-Housing Program AMI

HPRP Homeless Prevention and Rapid Re-Housing Program AMI

HPRP HOMELESS PREVENTION PROGRAM Homeless Prevention and Rapid Re-Housing Program HOMELESS PREVENTION PROGRAM In danger of losing home within 2 weeks The client’s home has been condemned and is no longer meant for human habitation Will be discharged within two weeks from a facility they have resided in for 180+ days Hospital Nursing Home Prison Etc.

HPRP RAPID RE-HOUSING PROGRAM Currently housed in a shelter Homeless Prevention and Rapid Re-Housing Program RAPID RE-HOUSING PROGRAM Currently housed in a shelter Sleeping in a place not meant for human habitation Youth aging out of foster care into a unit of their own Currently in a facility they have resided in for 180+ days but were homeless immediately prior to entry into the facility.

HPRP ENROLLMENT PERIOD Enrolled for 3 months at a time Homeless Prevention and Rapid Re-Housing Program ENROLLMENT PERIOD Enrolled for 3 months at a time Re-evaluate 80 days into each enrollment period Maximum of 18 months total enrollment Most clients should only be enrolled 3-6 months Re-enrollment is desired over a negative outcome Payment of multiple past due months counts against this period

HPRP Homeless Prevention and Rapid Re-Housing Program THE HOUSEHOLD CAN BE ENROLLED IN A DIFFERENT PROGRAM DURING RECERTIFICATION IF THEIR SITUATION HAS CHANGED.

HPRP CLIENT PROCESS Referral/Pre-Application Application/Enrollment Homeless Prevention and Rapid Re-Housing Program CLIENT PROCESS Referral/Pre-Application Application/Enrollment Determine Eligibility Establish Case Management Plan (CRITICAL) Schedule Property Inspection Utilize Community Partnerships (as needed) Assistance Visits (est. once per month) Case Management Visits (as needed to achieve outcomes) Re-certification/Exit Interview (80 days) Pre-Applications can be provided to partners

NO PAYMENTS CAN BE MADE UNTIL THE PROPERTY PASSES INSPECTION HPRP Homeless Prevention and Rapid Re-Housing Program HOME INSPECTIONS Every home considered for Re-Housing must be inspected If previously inspected, a certificate must be obtained for the file If never inspected, an inspection must be scheduled If constructed before 1978, additional inspections apply Lead / Asbestos If the home has had these inspections in the last 12 months, a copy of the certificate can simply be added to the file If the home has not been inspected in the last 12 months, an inspection must be scheduled NO PAYMENTS CAN BE MADE UNTIL THE PROPERTY PASSES INSPECTION Pre-Applications can be provided to partners

If you are unsure if something qualifies, HPRP Homeless Prevention and Rapid Re-Housing Program QUALIFYING FINANCIAL SERVICES Rent Deposit Rental Payments Utility Deposit Utility Payments (gas, electric, water/sewer, garbage) Motel Vouchers Moving Costs (Furniture storage, truck rental, boxes) If you are unsure if something qualifies, ASK BEFORE YOU PAY!!!

HPRP APPLICATION/ENROLLMENT VISIT Eligibility determination Homeless Prevention and Rapid Re-Housing Program APPLICATION/ENROLLMENT VISIT Eligibility determination Complete required forms Establish a self-sufficiency plan Long/Short term goals Budget recommendations (including a crisis savings account) Fax required documents for data entry HPRP Application Barriers to Housing Stability Pathways Authorization Form (expires every 12 months)

HPRP FINANCIAL ASSISTANCE VISITS (monthly) Homeless Prevention and Rapid Re-Housing Program FINANCIAL ASSISTANCE VISITS (monthly) Identify any changes to the household Number in home Income Review the household Case Management Plan Update EZT and Run an Assessment Fax required documents for data entry HPRP Application (page 4) – payment activity HPRP Application (page 5) – statement of benefits Fax required items for payment processing (P.O) Payment Transmittal Form (to Linda Nichol)

HPRP Homeless Prevention and Rapid Re-Housing Program

HPRP Homeless Prevention and Rapid Re-Housing Program

HPRP RECERTIFICATION/EXIT INTERVIEW Homeless Prevention and Rapid Re-Housing Program RECERTIFICATION/EXIT INTERVIEW Contact the client to schedule an interview at around the 80th day of the enrollment period Complete/Fax the Exit Interview/Recertification Form Complete an updated budget Update EZT and run an assessment If client is no longer eligible for the program a Notice of Termination from HPRP is required.

HPRP FORMS HPRP PRE-APPLICATION Homeless Prevention and Rapid Re-Housing Program FORMS HPRP PRE-APPLICATION This form is not required in the client file. It was designed to be utilized by community partners making referrals to assist in determination of eligibility. The form will more than likely be completed by the client or a caseworker from another service provider.

HPRP FORMS HPRP PRE-APPLICATION Homeless Prevention and Rapid Re-Housing Program FORMS HPRP PRE-APPLICATION This form is not required in the client file. It was designed to be utilized by community partners making referrals to assist in determination of eligibility. The form will more than likely be completed by the client or a caseworker from another service provider. Includes a STATEMENT OF DISPLACED HOUSEHOLD to be completed by the referring agency if the household is currently homeless. This can be verified by DFCS, Law Enforcement, etc.

HPRP FORMS HPRP Application HEAD OF HOUSEHOLD INFORMATION PAGE Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application HEAD OF HOUSEHOLD INFORMATION PAGE Pathways Key: to be assigned during data entry Client Median Income: Median income percentage from EZT County AMI: Area Median Income for your county/number in HH Last Night’s Residence: Generates starting point for outcomes Vet, DV, Disabled, Homeless: Applies to entire household Chronic Homeless: Continuously homeless for a year or more OR has had at least 4 episodes of homelessness in the past 3 years.

HPRP FORMS HPRP Application HOUSEHOLD MEMBER INFORMATION PAGE Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application HOUSEHOLD MEMBER INFORMATION PAGE Complete as you do the LIHEAP Income Verification Form, counting all sources of income and all household members, including the Head of Household.

HPRP FORMS HPRP Application HOUSEHOLD APPLICATION ASSESSMENT Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application HOUSEHOLD APPLICATION ASSESSMENT Check all that apply. Recent Traumatic Life Event (defined in the bottom of page)

HPRP FORMS HPRP Application HPRP PAYMENT ACTIVITY LOG Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application HPRP PAYMENT ACTIVITY LOG Break out payments by month of service Date (date payment made) Payment Type (month/Service: May Rent, May Electric) Amount Requested: Amount requested by the client Amount Paid: Actual amount paid by the agency Voucher/PO #: If PO is used, you will be notified of the number to enter in this section. Fund Source: P= PREVENTION | R=REHOUSING

HPRP FORMS HPRP Application HPRP PAYMENT ACTIVITY LOG Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application HPRP PAYMENT ACTIVITY LOG This form is to be updated and faxed in with every payment made.

HPRP FORMS HPRP Application STATEMENT OF BENEFITS Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application STATEMENT OF BENEFITS Services provided by sources other than HPRP (including referrals) Resource (CSBG, First Baptist Church, etc.) Payment Type (month/Service: May Rent, May Electric) Amount

HPRP FORMS HPRP Application FAMILY SELF-SUFFICIENCY PLAN Example 1 Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application FAMILY SELF-SUFFICIENCY PLAN Example 1 Objective: Obtain temporary shelter Support Services Needed: Hotel Payment Date achieved: Date client is put in hotel Example 2 Objective: Obtain long term housing Support Services: Security Deposits and 1st Month’s Rent Date achieved: Date housing established

HPRP Homeless Prevention and Rapid Re-Housing Program

HPRP FORMS HPRP Application Directions to Rental Unit Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application Directions to Rental Unit This is simply needed for housing inspections.

HPRP FORMS HPRP Application Client Statement of Understanding Homeless Prevention and Rapid Re-Housing Program FORMS HPRP Application Client Statement of Understanding Statement of honesty Authorization to verify information provided during intake Authorization to share information for referral purposes Right to a Fair Hearing Pathways Grievance Policy Statement of Responsibility Authorization for inspection

HPRP FORMS BARRIERS TO HOUSING STABILITY Homeless Prevention and Rapid Re-Housing Program FORMS BARRIERS TO HOUSING STABILITY Basic assessment questions that will be entered into Pathways Split into three sections Tenant Barriers Personal Barriers Income Barriers A great tool to assist with the creation of a Case Management Plan

HPRP FORMS PATHWAYS CLIENT AUTHORIZATION FORM Homeless Prevention and Rapid Re-Housing Program FORMS PATHWAYS CLIENT AUTHORIZATION FORM Required for INDIVIDUALS enrolling into the program If this form is not signed, the client can not be entered into the Pathways database and NDO will not be reimbursed for services provided to the client.

HPRP FORMS PATHWAYS FAMILY CONSENT FORM Homeless Prevention and Rapid Re-Housing Program FORMS PATHWAYS FAMILY CONSENT FORM Required for FAMILIES enrolling into the program If this form is not signed, the family can not be entered into the Pathways database and NDO will not be reimbursed for services provided to the household.

HPRP FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION Homeless Prevention and Rapid Re-Housing Program FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION The enrollment period for client assistance is 90 days. An appointment should be made with the client at approximately 80 days into the enrollment period. The Exit Interview/Re-Certification Form is to be completed and faxed in prior to the 90th day of enrollment.

HPRP FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION Homeless Prevention and Rapid Re-Housing Program FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION Check RECERTIFICATION if the household has not achieved self-sufficiency and has not been enrolled in the program 18 months. Check EXIT INTERVIEW and the appropriate sub-category if the household is being terminated from the program.

HPRP FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION Homeless Prevention and Rapid Re-Housing Program FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION Complete the assessment questions under EMPLOYMENT and INCOME. Be sure to include any information that has changed in the household in the tables provided. Be sure to include the current AMI if it has changed during the enrollment period.

HPRP FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION (p.2) Homeless Prevention and Rapid Re-Housing Program FORMS HPRP EXIT INTERVIEW/RE-CERTIFICATION (p.2) Select each service provided and the total dollar amount the client was served with during the CURRENT enrollment period. DESTINATION Where will the client be living after discharge from the current enrollment period? This information is used to generate program outcomes and determines the success of the program. VERY IMPORTANT!!

HPRP FORMS NOTICE OF TERMINATION FROM HPRP Homeless Prevention and Rapid Re-Housing Program FORMS NOTICE OF TERMINATION FROM HPRP This form is to be used to notify the household of their impending termination from the program and to request an exit interview be scheduled.

HPRP FORMS EZT Forms Main Application Homeless Prevention and Rapid Re-Housing Program FORMS EZT Forms Main Application Self-Sufficiency Status Report (Assessment) Payment Transmittal Form Case Notes

HPRP Homeless Prevention and Rapid Re-Housing Program FORMS EZT Forms

HPRP Homeless Prevention and Rapid Re-Housing Program

HPRP FORMS NDO Forms Household Budget Declaration of Zero Income Homeless Prevention and Rapid Re-Housing Program FORMS NDO Forms Household Budget Declaration of Zero Income HPRP Metered Utility Form HPRP Current Month’s Rent Form HPRP Past Due Rent Form HPRP First Month’s Rent Form HPRP Propane Verification Form HPRP Rent Reasonableness Form DHR Release of Information W-9 (completed by the landlord)

HPRP RENT REASONABLENESS Homeless Prevention and Rapid Re-Housing Program RENT REASONABLENESS A comparison of three similar properties in the same geographic area to determine if the rent being charged is reasonable.

HPRP Homeless Prevention and Rapid Re-Housing Program W-9 This form is required to be filled out by the landlord in order to process purchase orders and to obtin the EIN/Social Security number of the landlord.

HPRP FORMS Payment Verification Documents Past Due utility bill Homeless Prevention and Rapid Re-Housing Program FORMS Payment Verification Documents Past Due utility bill The name on the bill MUST match the applicant name The bill must be due within 30 days The service address must be the current address of the client Lease Agreement Name on the lease MUST be for an adult living in the home The eviction MUST be imminent (within the next two weeks)

HPRP FORMS Household Qualification Documentation Proof of income Homeless Prevention and Rapid Re-Housing Program FORMS Household Qualification Documentation Proof of income FY 2009 Income Limit Sheet Social Security Cards

HPRP FORMS Other items of importance Homeless Prevention and Rapid Re-Housing Program FORMS Other items of importance Verification of crisis situations (if applicable) Inspection Certificate/Checklist