BATUMI STATE MARITIME ACADEMY TEMPUS-DE-TEMPUS JPHES WeNeT

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TEMPUS-DE-TEMPUS JPHES WeNeT Kursbezeichnung/Name of Training Course: 1.Logistics Management in Tourism; 2.Legal Regulation and Insurance in Tourism; 3.Cruise Operations Management; 4.Economics and Management of Tourism; 5.Cultural and Educational Tourism.

TEMPUS-DE-TEMPUS JPHES WeNeT Lernziele/Learning Targets: Accordingly, graduated student with the specialization in the Tourism Management should be aware of: 1.Modern trends in the tourism business administration and primary directions in management; 2.The legal, economic and organizational aspects of implementation of tourist business administration; 3. Modern principles and methods in professional activities; 4.Business making analyses and reconciling of the results of the synthesis; 5.Professional behavior and ethical standards; 6.Professional skills: communication and decision-making capacity, the own manner of system influence, etc.) 7.Place and role of the logistics in modern tourist business; 8.Legal, economic and organizational aspects of implementation of logistics management systems in the tourism industry; 9.National standards and international systems of safe and secure tourists’ transportation technology;

TEMPUS-DE-TEMPUS JPHES WeNeT Lernziele/Learning Targets: Accordingly, graduated student with the specialization in the Tourism Management should be aware of: 10.Logistical aspects of the functioning of transport: 11.Legal sources of tourism regulation; 12.Political and legal grounds of tourism development; 13.Legal basis for liability of tourism activities; 14.Insurance in the tourism sector and its legal regulations; 15.Legal grounds of the international tourism; 16.Cruise ships design procedures; cruise customers requirements and operational capabilities; 17.Cruise supply system; the quality of cruise customer service; 18.Panning and management of commercial and economic activities of cruise companies.

TEMPUS-DE-TEMPUS JPHES WeNeT Lernziele/Learning Targets: Graduates in the specialty of Tourism Management should be able to: 1.On the basis of relevant information and knowledge acquired during the process of learning graduate student have to explain and generalization the social - economic environment, changes in objective assessment and in the field of business administration; 2.Planning of tourism business, organization, management, control, analysis and synthesis, as well as other processes related to resolution of the tasks; 3.Initial analysis of inner processes in tourist and other commercial (including transport) rganizations, operational plans and implementation of action programs; 4.Successful implementation of corporative rights and duties, relationships and cooperate on corporative and public levels; 5.Using of logistical principles of managment in the tourist business; 6.Formation and management of logistic system of tourist company; 7.Creating of transport layout, organization and consolidation, finding of transport companies; 8.Negotiations, contract preparation and forming; 9.Cruise planning management. Ensure the safe transportation rules for tourists;

TEMPUS-DE-TEMPUS JPHES WeNeT Lernziele/Learning Targets: Graduates in the specialty of Tourism Management should be able to: 10.Determine of commercial and economic efficiency of transport operations; 11.Collaboration with the customs brokers: negotiation, documentation, fees, etc.; 12.Passengers and cargo insurance. 13. Legal evaluation of contracts and other documents used in tourist activities; 14.Cruise routes planning, administration of cruise operations; 15.Coordination of cruise elements; cruise food organization; 16.Cruise hotel management service.

TEMPUS-DE-TEMPUS JPHES WeNeT The field of employment and career Graduated student who completed certificate operates in tourist organizations and focused on the professional level management and relevant decision-making actions. Education Program in Tourism Management gratitude qualified managers who can be employed: Tourist companies; Tourist bureaus; Tourism sector in state institutions; Hotels; Restaurants and cafes; Business sector; NGO and all those organizations which are linked to tourism.

TEMPUS-DE-TEMPUS JPHES WeNeT Logistics Management in Tourism Description of study discipline. The training course will explore planning, organization, management and control of the tourism and other types of economical flows (material, information, services, financial) in the space and time. Content of study discipline. The program includes the following study questions: Reference basis of Logistics and development factors: basic logistics concepts, definitions, objectives and functions; logistics concepts; a conceptual approach to logistics in evolution; economic compromises categories. Functional complex of logistics management: customer service; customer service strategy methods; service logistics services. Tourism transportation assistance: Select type of transport; domestic and international transportation organization; logistics aspects the functioning of the transport; transport logistics systems functions and objectives in tourism. Information Systems and Technology in Logistics: Logistics and tourism company monitoring systems used in information technologies and systems.

TEMPUS-DE-TEMPUS JPHES WeNeT Logistics Management in Tourism Objective of study discipline. The module aims to study to future specialists issues of formation of logistics as the scientific direction of development and infraindustry; modern logistics concepts and technologies; planning and management of tourism logistics systems, the relation of logistics infrastructure with tourism service market and transport tourist company's logistical systems. Study results. Graduated student should know: basic concepts and terms of service logistics; major logistical concepts, technologies and systems; place and role of the logistics in modern tourist business; legal, economic and organizational aspects of implementation of logistics systems management in tourism industry; safe and secure transportation technology of tourists using the international and national norms; customer service standards; the importance of information and tasks in the logistics; transport logistics and objectives of the essence; logistical aspects of the functioning of transport.

TEMPUS-DE-TEMPUS JPHES WeNeT Logistics Management in Tourism The student should be able to: using of logistical principles of management in tourism business, formation and management of logistic systems in tourism companies; creation of transport layout, organization and consolidation; seeking of transportation companies; planning of effective strategies for customer services in tourism; making of organizational and administrative decisions; tourist flows management; determine of commercial and economic efficiency of the transport operations; estimation of transportation operations; work with the customs brokers (negotiation, documentation, fees, etc.); passengers and cargo insurance.

TEMPUS-DE-TEMPUS JPHES WeNeT Logistics Management in Tourism The student should be able to: using of logistical principles of management in tourism business, formation and management of logistic systems in tourism companies; creation of transport layout, organization and consolidation; seeking of transportation companies; planning of effective strategies for customer services in tourism; making of organizational and administrative decisions; tourist flows management; determine of commercial and economic efficiency of the transport operations; estimation of transportation operations; work with the customs brokers (negotiation, documentation, fees, etc.); passengers and cargo insurance.

TEMPUS-DE-TEMPUS JPHES WeNeT Legal Regulation and Insurance in Tourism Objective of study discipline. Study module aims to teach future specialists to legal sources of regulation of tourism in Georgia, civil legislation in the field of tourism, tourist activities in the licensing, certification, standardization and legal grounds, international tourism, the legal system insurance in the tourism sector (in general) and its legal system.

TEMPUS-DE-TEMPUS JPHES WeNeT Legal Regulation and Insurance in Tourism Study results. Students should know: the main legal categories and terms used in the international, private and public law, law regulating sources of tourism, legal grounds of tourism development policy (freedom of movement, border, customs law); legal basis of responsibility in tourism activities, civil law and insurance in tourism, legal regulation of insurance, legal grounds of international tourism (in general). Student should be able to do legal assessment of he existing agreements species and used the documents of tourist activities, legally correct decision-making in the existing treaty species and used the documents of legal evaluation of the international legislation based on valid tourist activities, work with tourists in travel firms, independent decision- making activities with tour operators and agents.

TEMPUS-DE-TEMPUS JPHES WeNeT Cruise Operations Management abstract Description of study discipline. The training course will acquaint with history and modern methods of management and organization of cruise over seas and oceans. Content of study discipline. Introduction to Cruise Operations; a history and elements of cruising; the image of cruising; the cruise market; maritime issues and legislation; the development of the shipping industry, cruise ship management and environmental issues, designing a cruise - itinerary planning, the roles and responsibilities on a cruise ship; the purser and hotel services, the shipboard culture, passenger services management, managing food and drink operations supplies and services, food service delivery systems, organizing people, products, processes, premises and plant, managing facilities; health, safety and security; training onboard, situated learning, learning cultures; training needs, skills development and coaching skills; managing integrated operations; administration; accounting; banking, finance and control, medical, counseling, health and safety, management strategies, customer service, service quality, total guest satisfaction, balanced score card, critical success factors, empowerment.

TEMPUS-DE-TEMPUS JPHES WeNeT Cruise Operations Management abstract Objective of study discipline. Study module aims to teach futurespecialists to history and elements of cruising; the image of cruising; the cruise market; managing integrated cruise operations; administration; accounting; banking, finance and control. Study results. As a result of the study of module the students should know: tourist motivations; finances of the cruise operations; procedures of the legislation of cruise ships; customer requirements and operational abilities; cruise logistics system; quality of service. Student should be able to: logistics and context of cruise; planning of cruise routes; administration of cruise operations; coordination of cruise elements; organization of cruise meal objects; management of cruise hotel service.

TEMPUS-DE-TEMPUS JPHES WeNeT Economics and Management of Tourism abstract Description of study discipline. Economics and Management of Tourism studies key issues of economics, management and marketing of tourism, history of development and trends of this sector, its specific features and characteristics, the implementation of specific management methods and mechanisms, marketing research technology. Content of study discipline. The program will be evaluated on the concept of tourism, its etymology and current value as well as specific signs and characteristics on the way of formation as service for population, natural and anthropogenic resource as a factor of the development of sector, the structure and effectiveness of tourist facilities and capital purposes. Module provides concrete issues of implementation of tourism management as well, effectiveness of management of this sector on the different levels, main types of treaties, operations organizational forms in international tourism and defining factors of intrusion of other sectors in given field. Subject of study is also content and purpose of tourism marketing, its technology of implementation as well and basic characteristics of the importer and exporter tourist countries.

TEMPUS-DE-TEMPUS JPHES WeNeT Economics and Management of Tourism abstract Description of study discipline. Economics and Management of Tourism studies key issues of economics, management and marketing of tourism, history of development and trends of this sector, its specific features and characteristics, the implementation of specific management methods and mechanisms, marketing research technology. Content of study discipline. The program will be evaluated on the concept of tourism, its etymology and current value as well as specific signs and characteristics on the way of formation as service for population, natural and anthropogenic resource as a factor of the development of sector, the structure and effectiveness of tourist facilities and capital purposes. Module provides concrete issues of implementation of tourism management as well, effectiveness of management of this sector on the different levels, main types of treaties, operations organizational forms in international tourism and defining factors of intrusion of other sectors in given field. Subject of study is also content and purpose of tourism marketing, its technology of implementation as well and basic characteristics of the importer and exporter tourist countries.

TEMPUS-DE-TEMPUS JPHES WeNeT Cultural and Educational Tourism Abstract Objective of study discipline. Analysis of continental and national peculiarities of the Cultural and Educational Tourism; promotion of indicators of successful management of the Cultural and Educational Tourism; analysis of the prospects of mountain and coastal zone; museums and archaeological-architectural monuments: typological and functional description; identify of professional and basic skills standards. Study results. Students should know methods and principles of cultural and educational tourism; specific features of implantation of cultural and educational marketing specific in tourism management; content of technologies of cultural tourism marketing. Student should be able to known about all cultural sites in his own region, planning of routs provide of customer’s references, improving professional skills.