Making Every Contact Count – action across Arden Berni Lee, Consultant in Public Health

Progress by NHS Wider partners in Coventry Wider partners in Warwickshire Resources to support delivery Overview

Taken a whole systems approach to delivery of MECC across Arden NHS -UHCW,GEH, SWFT, CWPT Organisational Readiness achieved Organisational sign up at board level Board level & implementation leads / training plans in place What is happening locally ?

CCGs /Primary Care Work is being taken forward with CCGs MECC in System Plan/H & WB Strategy Covered in contracts within quality schedules CQUIN development in working progress

MECC Embedded into policies, procedures & training New staff induction Job Descriptions Integrated into National Child Measurement Programme (NCMP) Integrated into NHS Health Checks

Implementation –Staff Engagement Achieved engagement of key groups, FNP, Midwives, Health Visitors, Primary Care staff, Carers, Dentist, pharmacist Train the trainers delivering face to face training within organisations

Systems & Mechanisms Established Arden wide group to coordinate plans and delivery of MECC Comprehensive communication plan developed in partnership with Trusts Monitoring mechanisms or number of staff trained & delivery of MECC established Evaluation of the E-learning package

Coventry Local Authority Board level sign up & training plans in place Train the trainers trained Priority Groups identified as: Adult Social Care (250)staff Early Years & Youth Service (350) staff Community Development staff (Neighbourhood action- 15/Employement Advisors -40) Elected Members- briefing session Pilot- Library services (Foleshill and Bell Green)

MECC embedded into policies, procedures & training “Promoting Health at Work” training provided to CCC managers Contact Centre staff induction and update training New member induction CHESYA Award assessment process CAF “Troubled Families” New Foster carers training

Wider Partners / Voluntary Sector Coventry Partnership offered E-learning to voluntary sector staff, wider partners (Police, Fire, Housing) Social care provider forum (mixture of internal and external social care providers) Briefing sent to Independent sector/private providers Commissioning face to face training (Jan -March 13)

Warwickshire Pilots Healthy living pharmacies Warwick housing officers training pilot NHS Health Checks – North Warwickshire

Strategy Banner Pens Posters Z-cards Conversation Cards

Training E-learning Training the Trainer Face to Face

Face to Face Training 16 th January 20131:00 – 4:00Dame Ellen Terry Suite 16 th January 20135:30 – 8:30Dame Ellen Terry Suite 17 th January :00 – 1:00Committee Room 3 17 th January 20132:00 – 5:00Dame Ellen Terry Suite 12 th February 20131:00 – 4:00Dame Ellen Terry Suite 12 th February 20135:30 – 8:30Dame Ellen Terry Suite 13 th February :00 – 1:00Committee Room 7 13 th February 20132:00 – 5:00Dame Ellen Terry Suite 18 th March 20131:00 – 4:00Diamond Room 2 18 th March 20135:30 – 8:30Diamond Room 2 19 th March 20131:00 – 4:00Diamond Room 2 19 th March 20132:00 – 5:00Diamond Room 2

Train The Trainer Sessions 15 th January :00 – 3:00Venue TBC 13 th February :00 – 3:00Venue TBC 21 st February :00 – 3:00Venue TBC 5 th March :00 – 3:00Venue TBC 20 th March :00 – 3:00Venue TBC

Evaluation Supporting SHA monitoring and reporting Supporting implementation of successful SHA innovation bid being undertaken by UHCW to capture MECC impact (Impression Survey)

Locality focus Partnership approach Share available resources SPA/NHS access lifestyle services Taking MECC forward

Thank you