How Can It Be Used at Your University? TouchNet Presented by: Carole Wilson Becky Smith How Can It Be Used at Your University?

Agenda Overview Brief Overview of Marketplace uStores and uPays Finding & Defining Your Customers Using uPay Using uStores Questions

UNC Wilmington: Growth Overview UNC Wilmington: Growth As of 4/11/12 As of 4/11/12

Overview UNC Charlotte: Growth

Marketplace Payment Flow Overview Marketplace Payment Flow TouchNet TouchNet MarketPlace STMS AmEx Payment Gateway uStore uPay BANK-state level Define uStore and uPay, illustrate differences BANK-UNC Char Applications

Finding Your Customers Issue: Make sure everyone is aware of eCommerce and revenue policies Umstead Act Unrelated Business Income Tax FIT Compliance Solution: Annual questionnaire to every department Must select Umstead Act provision that allows activity Current Sales Activity – timing, sources, purpose, methods of receipts Anticipated Sales Activity Unrelated Business Income Tax questions

Find

Customer Alignment Define Issue: Solutions: Determine appropriate portal Limited Resources Solutions: Initial: Meetings One on One Demos Now: Application form Criteria - initial Working On: Criteria Online Demos

Define Customer Alignment Application Form: Evolving Tool

uPay Using uPay The uPay features of Marketplace allow you to configure online payment pages that you can connect to your existing campus web applications

Types of uPay Sites - UNCW External Applications Admissions Pro -Admissions Dept application fee Ruffalo Cody - Annual Giving donations NeuLion - Athletics Ticket Sales and Seahawk Club donations Apply Yourself - Graduate School application fee - eTix - Cultural Arts and Student Theatre box office tickets AceWare - Public Service camps and conferences – Outside Web Hosting Services Creative Writing magazine subscriptions - One Cow Standing Research Foundation sales of merchandise - Blue Tone Media

Types of uPay Sites - UNCW UNCW Developed Applications Advancement Alumni Association Events Enrollment Fees ITSD Binaries Technology and Laptop Repair store Extension Program Fees Housing Deposits Orientation Fees Currently using WebServices technology but will be requiring them to use uStore or TouchNet TLink services for better PCI Compliance

uPay Upcoming uPay Will interface with Blackboard to use Student OneCard

Now - UNC Charlotte uPay TouchNet MarketPlace uPay Internal: External: Applications uPay TouchNet MarketPlace Internal: Online Giving Housing - Deposits - Conferences Athletic Foundation - FSLs Transcripts OIP-OEA IUA/Grad Adm External: Cardinal Tracking ApplyYourself/Hobsons iModules Destiny OneCE VisualZen Cvent AdmissionsPro Ruffalo Cody

New- UNC Charlotte uPay Readmission Fees Event Registration Web content management initiative Need – Event management tool Integrate with existing websites Create bridge to TouchNet for paid events

uPay Events http://alumni.uncc.edu/

uPay Events http://alumni.uncc.edu/

uPay Events

uPay Events

uStores Using uStores uStores is a self-contained e-commerce solution, combining online storefronts with inventory control, order fulfillment, and financial reporting. It also allows institutions to take control of security by placing financial transactions in the hands of appropriate campus authorities, while the responsibility for storefront appearance and contents is given to authorized campus groups.

UNC Charlotte uStores Diverse: Site: Violins of Hope Site: Office of Educational Outreach

Types of uStores uStores Charlotte Research Institute: 2012 Venture Challenge Biotechnology Conference Belk College of Business Events Student Organizations College of Engineering 2012 BioEnergy Symposium EPIC: NC Smart Grid Engineering T-Shirt Store College of Arts and Architecture Chamber Music for Teens Workshop College of Health and Human Services Senior II Exit Exam Fee Lab Packs Counseling Center MAT Registration Office of International Programs ELTI Application Fee TOEFL Exam Fees Advancement Violins of Hope Honor with Books Student Accounts College of Education: Office of Educational Outreach

Types of uStores - UNCW uStores Accept Donations Pay Fees Advancement - Recurring Payments Pay Fees Admissions Application Fee International Programs Study Abroad Fees Advisory Board Dues

Types of uStores - UNCW uStores Tickets to Events School of Business Breakfast Panels Communication Studies Productions School of Education conferences Sell Products Developed Through Research Face Recognition Downloadable Database MARBIONC sale of Rotifers (microorganisms)

Types of uStores - UNCW uStores Other Publishing Lab – Renowned Authors Campus Recreation – Classes, Equipment Rental, Guest Passes Music Department Community Private Lessons Student Media Advertising Paint the Town Teal Merchandise – locally delivered

uStores

uStores

uStores

Possible Upcoming Stores uStores Possible Upcoming Stores Testing Services Technology Transfer Surplus Sales Campus Dining Crossroads Intervention Kits Controller Office – External Invoices – connection to Banner NonStudent AR?

Private uStore uStores Sharky’s Game Room memberships Authenticates against Banner before allowing user to purchase Live at end of July

Carole Wilson wilsonc@uncw.edu 910-962-7315 Ideas? Questions? Carole Wilson wilsonc@uncw.edu 910-962-7315 Becky Smith rebesmith@uncc.edu 704-687-5757