1 WCADV Core Advocacy Training April 19, 2011 Green Bay.

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Presentation transcript:

1 WCADV Core Advocacy Training April 19, 2011 Green Bay

2 FRAMEWORK FOR ADVOCACY 1.Connect 2.Understand 3.Strategize 4.Close

3 1. CONNECT  Listen to understand.  Accept her reality.  Question to discover.

4

5 2. UNDERSTAND Reach a shared understanding of what change she seeks, her needs and her priorities.

6 3. STRATEGIZE  Explore possible strategies.  Discuss costs and benefits.  Share knowledge and resources.  Decide together on a course of action.

7 4. CLOSE  Summarize the conversation.  Review commitments or future plans.  End on a positive note.

8 CAN INVOLVE:  Several conversations  Multiple systems  Many different people and strategies

9 ALWAYS FOLLOW THE HELP SEEKER

10 “What I learned in traveling was so much more than arriving.” Sue Bender, Stretching Lessons

11 BEING AN ACTIVE LISTENER  Open ended questions  Encourage the help seeker to do most of the talking.  See things from her point of view.

12 BEING AN ACTIVE LISTENER  Explore the situation.  Identify feelings and values.  Draw out undercurrents.

13 BEING AN ACTIVE LISTENER  Check back to make sure you have understood.  Normalize and validate.  Be aware of your own feelings, but keep the focus on the help seeker.