Preparing for Emergencies Rich Cordivari March 19, 2011

A Little About Me March 19, “plus” years of industry experience: VP, Learning & Development at AlliedBarton Security Services (since 2003) President & co-founder, USProtect (Bethesda, MD) Vice President, Operations, SpectaGuard, Inc. (now AlliedBarton) Lieutenant of Police, Lower Merion Township Police Department (Ardmore, PA) Responsibilities: Leads AlliedBarton’s training community which currently consists of 100+ Training professionals located throughout the country who provide training locally to support AlliedBarton customers Security Officer basic and ongoing skills training Account Manager training and development Professional Development for AlliedBarton’s Leaders Compliance Training Professional affiliations: ASIS, International Police Chiefs Association of Southeastern Pennsylvania American Society of Training & Development Calvary Lutheran (West Chester, PA) 19 years

Discussion Topics – 10 Things to Consider 1.Likely and worst case scenarios 2.Your team 3.Your building (environment) 4.Coordinating with Police – Fire – EMS 5.Plans – Policies – Practice 6.Communication 7.Training – Drills – Practice 8.Evacuation planning 9.Recovery / continuity planning 10.Resources March 19, 2011

Likely and worst case scenarios March 19, 2011 Earthquakes Fires HVAC system failure Hurricanes Floods Terrorism Structure collapse Explosions Bomb threats Airplane collisions Civil disturbances Nuclear incidents HAZMAT release Tornadoes Heavy snow Elevator failure Power failure Telecommunications failure Medical emergencies

Your Preparedness Team  Church leaders  Pastoral staff  Support staff (FT or PT)  Congregation members  Who can contribute knowledge, experience, skill and time?  Anyone with training, background, experience who can contribute?  Local Police, Fire, EMS  Chain of Command  Who is in charge, at any given time?  Neighbors  Local business  Other community stakeholders March 19, 2011

Your Building  Age  Structure (when built / last renovation)  Systems (plumbing, electric, sprinkler, alarms, etc.)  Construction type  Impact on response, evacuation plans  Location  How many stories?  Is there a basement?  Unique features  Floor plan  Proximity to and availability of emergency services March 19, 2011

Coordinating with Police – Fire – EMS  Do you know them and do they know you?  Police Chief  Fire Marshall  Head of EMS or County Emergency Services  American Red Cross (local chapter)  Do they know your building?  Floor plans  Entrances and Exits  Unique features  Do they know your routines?  Schedule of regular services  Special events  Daytime staffing levels (if applicable)  Regular meetings or site visits  Do they have a seat at your planning table? March 19, 2011

Plans – Policies – Practice  Vulnerability survey / Risk Assessment  Resources  Plans need to be:  Published  Communicated  Regularly updated  Evacuation procedures (see: Drills)  Clear  Concise  Visible  Updated as conditions change in your building  Drills  Annual  Partner with local Police, Fire, EMS March 19, 2011

Communication  The best plan is the world is useless everyone impacted knows about it:  Congregation  Staff  Guests  Visitors  Emergency Responders  Protocols need to be established for communicating FACTS during in-progress incidents  Single point of contact  Helps reduce anxiety and eliminate panic  Media relations March 19, 2011

Training – Drills – Practice  Training and drills are a significant portion of preparedness efforts  Why do we train?  Familiarity  “Muscle memory”  Calm v. Panic  Improve our systems, processes, plans and procedures  “Act” v. “React”  How often?  Who is included?  Who should lead?  Table top exercises March 19, 2011

Evacuation planning  Review your plan with employees, guests and visitors  Train key staff and members on key elements of plan  Everyone should know his / her role in an emergency situation or building evacuation  Designated meeting areas  Who’s in charge of headcount?  Clearly posted floor plans and exit paths  Staff training (e.g., Ushers)  Persons with disabilities  Who makes the call to evacuate? March 19, 2011

Recovery / continuity planning  What does your congregation need to stay operational?  Who is in charge? (primary, secondary…)  Authorized bank signatories  Company financial records  Offsite backup  Inventory of all assets  Descriptions, serial numbers, value  Photos  Alternative worship space March 19, 2011

Resources March 19, 2011 AlliedBarton Security Services American Society of Industrial Security Building Owners and Managers Institute Department of Homeland Security FBI tip Web Site Federal Emergency Management Agency

THANK YOU! RICH CORDIVARI March 19, 2011