Five pilot communities Oxford Village Lyon Township Wixom Rochester Ferndale Seven participating communities Oxford Village and Oxford Township Lyon Township Wixom Pontiac Auburn Hills Waterford Township

Pilot with five communities Answer to how to be effective was the communities themselves Self Evaluate Share information and communicate Great customer service Management structure Self Evaluate Share information and communicate Great customer service Management structure

Purpose of the OSR Program Program Components 1.OSR Academy 2.Tools & Strategies 3.Marketing 4.OSR Forum 1.OSR Academy 2.Tools & Strategies 3.Marketing 4.OSR Forum How a community gets started 1.Resolution 2.Poster Signing 3.Designate a Liaison 1.Resolution 2.Poster Signing 3.Designate a Liaison

Purpose of the program Capitalize on strengths Refine processes Implement local vision Capitalize on strengths Refine processes Implement local vision Think like an investor How do they perceive the community? Why have they chosen this location? What are their deadlines? How do they perceive the community? Why have they chosen this location? What are their deadlines?

“Name” is a... Program Community Getting Started Step 1 and Step 2 Elected body passes a resolution Sign the One Stop Ready poster Elected body passes a resolution Sign the One Stop Ready poster

Community Liaison Role Get to know county staff and resources EDCA and other county departments Understand state programs Connecting investors to resources Document OSR Best practices Participate in workshops and forum Get to know county staff and resources EDCA and other county departments Understand state programs Connecting investors to resources Document OSR Best practices Participate in workshops and forum Designate Liaisons Step 3 Community and County Team – primary points of contact Advocate for community Community and County Team – primary points of contact Advocate for community

Program Component - 1. OSR Academy Four Sessions Elected and appointed officials Liaisons and other staff Four Sessions Elected and appointed officials Liaisons and other staff Economic Context and Community Vision An Investor’s Perspective Management Structure Implementation Best Practices

Program Component - 2. Tools & Strategies Five OSR Best Practices Document what the community is doing Purpose: understanding and sharing Five OSR Best Practices Document what the community is doing Purpose: understanding and sharing Pre-application meetings Internet accessibility Project tracking Business input Permitting processes

Program Component - 3. Marketing Tell your story Participation in the program Desire to improve Feature your successes Tell your story Participation in the program Desire to improve Feature your successes Internet and social media Person to person – Open House Advantage Oakland E Prosper Training Advantage Oakland E Prosper Training

Program Component - 4. OSR Forum Twice per year Meet and discuss Identify problems Share successes Twice per year Meet and discuss Identify problems Share successes No awards – no singling out What works and what doesn’t Borrow and duplicate Improve everyone’s readiness What works and what doesn’t Borrow and duplicate Improve everyone’s readiness

Four Program Components 1.OSR Academy 2.Tools & Strategies 3.Marketing 4.OSR Forum 1.OSR Academy 2.Tools & Strategies 3.Marketing 4.OSR Forum Three steps to get started 1.Resolution 2.Poster Signing 3.Designate a Liaison 1.Resolution 2.Poster Signing 3.Designate a Liaison