H ARMONIZING D ISASTER C ASE M ANAGEMENT : 4 M ODELS Cathy Earl National VOAD AVC May, 2013.

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Presentation transcript:

H ARMONIZING D ISASTER C ASE M ANAGEMENT : 4 M ODELS Cathy Earl National VOAD AVC May, 2013

FunctionFunction 1 CoordinationCoordination 2 Structure: 4 modelsStructure: 4 models Case studiesCase studies 3 DISASTER CASE MANAGEMENT Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

BACKGROUND Roots Relief / Recovery Disaster Casework Disaster Case Management Shared Language Points of Consensus / Guidance Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

DISASTER CASEWORK Relief phase I & R Urgent needs addressed Interim plan Screen Transition to case management? Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

DISASTER CASE MANAGEMENT time-limited process skilled helper partners with survivor plan for and achieve realistic recovery goals Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

ROLE primary point of contact coordinate services and resources address complex disaster recovery needs Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

CASE MANAGERS ASK… What does THIS person in THIS community need to recover from THIS disaster? Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

Outreach, Screen, IntakeOutreach, Screen, Intake 1 Assessment, PlanningAssessment, Planning 2 Action, AdvocacyAction, Advocacy 3 Closure, EvaluationClosure, Evaluation 4 PROCESS Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

COORDINATION A coordinating structure must be in place to support disaster case management as part of successful long term recovery. Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

CHAOS Copyright by the General Board of Global Ministries, United Methodist Church

COMMUNICATION Capacity Geographic area Target population Homeowner / Renter Financial need Frail elderly Disabled Dependent children Medical / mental health needs Copyright 2013 by the General Board of Global Ministries, the United Methodist Church Service Criteria and Priorities

COOPERATION Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

LTRG S TRUCTURE : 4 M ODELS Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

AUTONOMOUS LTRG Org Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

CO-OP Org LTRG Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

SECONDED DCM ORG DCM ORG DCM ORG Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

LTRG DEPLOYED LTRG DCM Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

LTRG DCM COMMITTEE Coordinates DCM Service criteria / priorities Resource development Training Peer case review Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

LTRG DCM COMMITTEE Liaise with committees Standardized process Equitable access Manage funder expectations Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

LTRG DCM CONSIDERATIONS Confidentiality Information sharing Conflict of interest Supervision Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

CASE STUDIES

Build Capacity Steps Establish DCM Support Mechanism Deploy, Support DCM LAUNCH Recruit, Train Recruit, Train Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

REFERENCES National VOAD DCM Points of Consensus National VOAD DCM Guidance United Methodist Committee On Relief: Long Term Recovery Ministries United Methodist Committee On Relief: DCM Basic Training