International Food Aid Conference Loss Mitigation Communication Jerry Nelson April 2007

Mitigation of Damages Communication SurveyorsUSDA/USAIDPVO/NGOOthers / P&ICarrier

Mitigate Damages Triage Reasonable Timely Gap-Free Legal Partnership

Mitigate Damages Carriers Must –Take reasonable care to minimize loss (after they are aware) Cargo Receiver Must –Accept cargo –Mitigate loss Surveyors have role in mitigation of loss

Communication – Is Not Me-me-me Arguing/Hostility Hand Grenade/Hit & Run Blame / Judging

Communication – What it is TWO WAY/CHAIN PARTNERSHIP LEADING-RESPONSIBLE FACT FINDING CONTRIBUTION RESULT FOCUS UNDERSTANDING

Mitigation of Damages Summary: Communication Is What Partners Do To Give And Get Understanding

Mitigation of Damages Result: –TIMELY FACT CLARITY –RISK TEAM REWARDS –INCREASED FOOD AID REACHES NEEDY