Federal Acquisition Service U.S. General Services Administration Department of Veterans Affairs A GSA Strategic National Account Pamela Blumenstein National Account Manager FAS Office of Customer Accounts & Research

Federal Acquisition Service U.S. General Services Administration 2 Ronnie Palmer Acting Director

Federal Acquisition Service U.S. General Services Administration 3 Office of Customer Accounts and Research  OVERVIEW  Responsible for coordinating strategic national account teams that support other Federal Agencies by providing a wide range of information about the acquisition vehicles and solutions that FAS offers  VALUE PROPOSITION  Provides consistent enterprise-wide representation of FAS to agency customers and of the needs of agency customers to FAS

Federal Acquisition Service U.S. General Services Administration 4 Functions in Customer Accounts and Research  Account Management  Customer Care  Event Management  Research and Analysis  Business Development  Customer Data Analysis  Opportunity Management  Training  Business Planning  Customer Retention Analysis  Promotional Materials Development

Federal Acquisition Service U.S. General Services Administration 5 Current Strategic National Accounts Army Air Force Navy Marines Department of Defense: Office of the Secretary Department of Homeland Security Department of Veterans Affairs

Federal Acquisition Service U.S. General Services Administration 6 Veterans Affairs Account Overview  Ranked No. 7 of the 7 strategic accounts in total FAS revenue  Revenue has increased by 122% from FY06 through FY08  72% Growth from FY07 through FY08

Federal Acquisition Service U.S. General Services Administration 7 Revenue Summary 122% Increase

Federal Acquisition Service U.S. General Services Administration 8 Customer FY 09 Budget Department of Veterans Affairs Account (In millions of dollars)2007 Actual Estimate Medical Care$32,201$33,979$ 38,737 Medical and Prosthetics Research$414$408$442 Information Technology$1,213$1,986$2,442 Veterans Benefits Administration$1,166$1,175$1,372 General Administration$337$315$328 Office of Inspector General$71$73$77 Total Department of Veterans Affairs$ 36,360$39,427$44,764

Federal Acquisition Service U.S. General Services Administration 9 VA Management Challenges  Transition and quality of health care  Electronic medical records  Timely and accurate processing of disability claims  Reducing the backlog of pending claims  Material Weakness in IT Security Controls  Shortage of trained acquisition personnel; human capital strategy  Management of contract information

Federal Acquisition Service U.S. General Services Administration 10 Opportunity Profile 1.Support VA IT initiatives 2.Put more acquisition personnel to work 3.Speed up benefits processing 4.Facilitate social services initiatives 5.Provide access to vendors for repairs, alterations and construction of VA facilities

Federal Acquisition Service U.S. General Services Administration 11 FAS Solutions  MOBIS Schedule  Furniture, Furnishings and More  71 II K  One GSA

Federal Acquisition Service U.S. General Services Administration 12 American Recovery and Reinvestment Act Veterans Health Administration – Medical Facilities - $1 Billion For an additional amount for “Medical Facilities”, for non-recurring maintenance, including energy projects, $1,000,000,000, to remain available until September 30, Provided, That not later than 30 days after the date of enactment of this Act, the Secretary of Veterans Affairs shall submit to the Committees on Appropriations for both Houses of Congress an expenditure plan for funds provided under this heading

Federal Acquisition Service U.S. General Services Administration 13 American Recovery and Reinvestment Act Veterans Affairs, National Cemetery Administration Recovery Funding: $50 Million For an additional amount for “National Cemetery Administration”, for monument and memorial repairs, including energy projects, $50,000,000 to remain available until September 30 th, 2010: Provided, That not later than 30 days after the date of enactment of this Act, the Secretary of Veterans Affairs shall submit to the Committees on Appropriations of the both Houses of Congress an expenditure plan for funds provided under this heading.

Federal Acquisition Service U.S. General Services Administration 14

Federal Acquisition Service U.S. General Services Administration 15 VISNS – Veterans Integrated Service Networks  VISN 1: VA New England Healthcare System  VISN 2: VA Healthcare Network Upstate New York  VISN 3: VA NY/NJ Veterans Healthcare Network  VISN 4: Stars & Stripes Healthcare Network  VISN 5: VA Capitol Health Care Network  VISN 6: VA Mid-Atlantic Health Care Network  VISN 7: The Southeast Network  VISN 8: VA Sunshine HealthCare Network  VISN 9: VA Mid South Healthcare Network  VISN 10: VA Healthcare System of Ohio  VISN 11: Veterans In Partnership  VISN 12: VA Great Lakes Health Care System  VISN 15: VA Heartland Network  VISN 16: South Central VA Health Care Network  VISN 17: VA Heart of Texas Health Care Network  VISN 18: VA Southwest Health Care Network  VISN 19: Rocky Mountain Network  VISN 20: Northwest Network  VISN 21: Sierra Pacific Network  VISN 22: Desert Pacific Healthcare Network  VISN 23: VA Midwest Healthcare Network

Federal Acquisition Service U.S. General Services Administration 16 Executive Order – Contracting with Service- Disabled Veterans’ Businesses  Increased federal contracting and subcontracting opportunities for service-disabled veteran businesses

Federal Acquisition Service U.S. General Services Administration 17 Requirements of Executive Order  Develop a Subcontracting strategy to significantly increase its contracting and subcontracting with small businesses owned and controlled by service-disabled veterans  Designate a senior-level official to be responsible for developing and implementing the agency’s strategy  Report its progress annually to the Small Business Administration (SBA)

Federal Acquisition Service U.S. General Services Administration 18 Planning  VA and GSA Co-Sponsored “Matchmaking Event”  IWAC contract holders and Service – Disabled Owned Businesses at GSA Expo, Wednesday, June 10  Offering…Training, Reception and Introductions

Federal Acquisition Service U.S. General Services Administration 19 Questions?  Pamela Blumenstein  National Account Manager 

Federal Acquisition Service U.S. General Services Administration 20 Thank You!!