The Art of Leadership Leadership – Some Practical Experiences and Lessons. Does it matter Does it matter Does it make a difference Does it make a difference

Leadership 15 years as a full time practising farmer, with a wide involvement in community affairs. This provided good lessons in: Practical decision making Practical decision making Taking risks Taking risks Working with limited resources Working with limited resources How to be effective How to be effective

NZ Kiwifruit Industry Crisis BELIEF that an outcome was possible, that I could do the job. BELIEF that an outcome was possible, that I could do the job. JUDGEMENT – to make the right calls when it was really difficult. JUDGEMENT – to make the right calls when it was really difficult. INTEGRITY – to rebuild trust that had been shattered by a series of events and poor communication. INTEGRITY – to rebuild trust that had been shattered by a series of events and poor communication.

Wrightson Ltd - a dysfunctional company COURAGE – to change some key workings of the board and senior management, and to reverse some company strategies. COURAGE – to change some key workings of the board and senior management, and to reverse some company strategies. CLARITY – to ensure that staff and customers were aware that we had recognised the mistakes, and were doing something about it. CLARITY – to ensure that staff and customers were aware that we had recognised the mistakes, and were doing something about it.

Air New Zealand Ltd - Financial Crisis 2001 Key elements needed: CULTURE – Removing the old culture of privilege in management, and focussing on customers. CULTURE – Removing the old culture of privilege in management, and focussing on customers. TEAMWORK – Creating a sense of team and responsibility TEAMWORK – Creating a sense of team and responsibility NEW BUSINESS MODEL – A complete re- look at how the business was structured. NEW BUSINESS MODEL – A complete re- look at how the business was structured.

The Dance of Leadership – The call for soul in 21 st century leadership by Peter Cammock Cammock stresses the importance of EQ (Emotional Quotient) as opposed to IQ (Intelligence Quotient) as a key ingredient in effective leadership. He describes the critical characteristics of leaders are: Cammock stresses the importance of EQ (Emotional Quotient) as opposed to IQ (Intelligence Quotient) as a key ingredient in effective leadership. He describes the critical characteristics of leaders are: Integrity Faith Passion Courage

The Heart of Character

DEVELOPING THE ART Born not made, but Born not made, but Training and mentoring, e.g. Nuffield Training and mentoring, e.g. Nuffield Experience at all levels e.g. great experiences at humble community level. Experience at all levels e.g. great experiences at humble community level. Recognising what and where talent is Recognising what and where talent is

Leadership Leadership then is all about people Leadership then is all about people Leadership is not an academic exercise Leadership is not an academic exercise Leadership is mostly about commonsense and judgement. Leadership is mostly about commonsense and judgement. It’s fun and personally fulfilling It’s fun and personally fulfilling