Presented by: Kim Kerrigan LEAF 500 February 28, 2013 THE LEADERSHIP CHALLENGE: How to Make Extraordinary Things Happen in Organizations Presented by: Kim Kerrigan LEAF 500 February 28, 2013

Overview The Leadership Challenge model includes: - Personal Best - The Five Practices of Exemplary Leadership - The Ten Commitments Leadership Practices Inventory (LPI) Assessment Tools Incorporating The Leadership Challenge into my daily life The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

What is The Leadership Challenge? Based on Transformational Leadership Model Researched and developed more than 30 years ago by James Kouzes and Barry Posner (Kouzes and Posner, 2012) Known worldwide Began with book; over 2 million copies sold to date; has grown to include numerous products and services including a Web site Guide for leaders looking to improve their leadership capabilities Evidence-based research model that asks the question… “What did you do when you were at your personal best as a leader?” The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

The Leadership Challenge states that: Observable behaviors + Practice + Feedback from followers + Desire and persistence to succeed = Effective Leader The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

Historical Background The Leadership Challenge first began in 1982, when James Kouzes and Barry Posner (both faculty members at Santa Clara University in California) set out to understand those times when leaders performed at their personal best.     http://www.youtube.com/watch?v=Y5PaffS8YVs&feature=youtu.be&t=59s The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

Historical Background The Five Practices of Extraordinary Leadership Hundreds of interviews were conducted Case studies and survey questionnaires were reviewed What emerged was: The Five Practices of Extraordinary Leadership and The Ten Commitments The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

(Adapted from Kouzes and Posner, 2012, pg. 29) The Five Practices and The Ten Commitments of Exemplary Leadership in Reverse Order (Adapted from Kouzes and Posner, 2012, pg. 29) PRACTICE 5: ENCOURAGE THE HEART COMMITMENT #10: Celebrate the values and victories by creating a spirit of community. COMMITMENT #9: Recognize contributions by showing appreciation for individual excellence. PRACTICE 4: ENABLE OTHERS TO ACT COMMITMENT #8: Strengthen others by increasing self-determination and developing competence. COMMITMENT #7: Foster collaboration by building trust and facilitating relationships PRACTICE 3: CHALLENGE THE PROCESS COMMITMENT #6: Experiment and take risks by constantly generating small wins and learning from experience. COMMITMENT #5: Search for opportunities by seizing the initiative and looking outward for innovative ways to improve PRACTICE 2: INSPIRE A SHARED VISION COMMITMENT #4: Enlist others in a common vision by appealing to shared aspirations. COMMITMENT #3: Envision the future by imagining exciting ennobling possibilities PRACTICE 1: MODEL THE WAY COMMITMENT #2: Set the example by aligning actions with shared values. COMMITMENT #1: Clarify values by finding your voice and affirming shared values.

From Practice 5 to Practice 1 Countdown of: THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP and THE TEN COMMITMENTS From Practice 5 to Practice 1 The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

PRACTICE 5: ENCOURAGE THE HEART 10. Create a spirit of community 9. Show appreciation for individual excellence The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

PRACTICE 4: ENABLE OTHERS TO ACT 8. Increase self-determination and develop competence 7. Build trust and facilitate relationships The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

PRACTICE 3: CHALLENGE THE PROCESS 6. Generate small wins and learn from experience 5. Seize the initiative and look outward for innovative ways to improve The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

INSPIRE A SHARED VISION PRACTICE 2: INSPIRE A SHARED VISION 4. Enlist in common vision by appealing to shared aspirations 3. Imagine exciting ennobling possibilities The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

PRACTICE 1: MODEL THE WAY 2. Align actions with shared values 1. Find your voice and affirm shared values The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

The Leadership Challenge First: Characteristics for the leader Second: Feedback from the followers Characteristics of Admired Leaders Checklist The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

The top four characteristics that followers believe a leader should possess are: Honest Forward-looking Competent Inspiring The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

Combining these characteristics together, Kouzes and Posner (2012) developed: “The Kouzes-Posner First Law of Leadership: If you don’t believe in the messenger, you won’t believe the message” (Kouzes and Posner, 2012, p.38) Further exploring this data from the followers, Kouzes and Posner determined that “…credibility is the foundation of leadership” (Kouzes and Posner, 2012, p. 37) In order to ascertain credibility, Kouzes and Posner developed “The Kouzes-Posner Second Law of Leadership: You build a credible foundation of leadership foundation when you DWYSYWD – Do What You Say You Will Do” (Kouzes and Posner, 2012, p. 40) The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

Assessment Tools The Leadership Practices Inventory (LPI) instruments: The LPI 360 includes two steps: Step One: LPI Self Step Two: LPI Observer LPI Individual: is the LPI Self instrument only Student LPI The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

A sample of the online LPI 360: Leadership Practices Inventory: Adapted from The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

Nonprofit Organizations: Several companies and organizations that use The Leadership Challenge model include: Corporate: Education: Healthcare: Nonprofit Organizations: DuPont Corporation Brockport State University of NY Kaiser Permanente National Education Association Microsoft Corporation Cornell University National Institute of Health New England Aquarium Nestlé Corporation Duke University Progressive Medical YWCA of Greater Cleveland Adapted from The Leadership Challenge, 2013 Kouzes and Posner (See Resources)

Always LEAD by example… Practice, practice, practice!!! Incorporating The Leadership Challenge into my personal and professional leadership development: Starting with my Circle of Influence Showing more appreciation Becoming a better listener Additionally, Constantly looking for new innovative ways to improve Continually imagining new possibilities Find my voice… Always LEAD by example… Practice, practice, practice!!!

Summary The Leadership Challenge Assists leaders to reach their personal leadership best with The Five Practices and The Ten Commitments of Exemplary Leadership Along with how the followers see the leader Demonstrated from over 30 years of ongoing research. CONFIRMS that leadership is a practice that can be taught and learned by everyone.  The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

For more information http://www.leadershipchallenge.com

Resources Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 5th Edition. San Francisco, CA: Jossey-Bass Publishers. Kouzes, James M. and Posner, Barry Z. (2012). http://www.leadershipchallenge.com Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge http://www.leadershipchallenge.com/about-section-our-customers.aspx Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The Leadership Challenge. Retrieved February 15, 2013 from http://www.leadershipchallenge.com/Leaders-Section-Assessements.aspx

Kouzes and Posner, 2013, http://www.leadershipchallenge.com “The Leadership Challenge is a global campaign to liberate the leader in everyone. We believe that teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things”.  Kouzes and Posner, 2013, http://www.leadershipchallenge.com The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

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