1 Once you‘ve learned these expressions you should be able to write a decent letter for most situations ……. ….. There may be other possibilities, but I have tried to give the most common and useful. If in doubt, contact me! GOOD LUCK …… This module: “Letter-writing jargon” (45 items) Self-testing Vocabulary Revision START AGAIN 1 © Chris Snuggs 28 April, 2012

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs We ______ receipt of the goods in question. acknowledge - confirm to acknowledge = to accept or confirm

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs I enclose ______ a cheque for $350 in full payment. (with this letter) herewith

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs We hope to receive your a________ of these terms. acceptance

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs I trust that you will give this matter your p_____ attention. (rapid) prompt

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs Please send us more information _______ your terms and conditions. about

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs We need further details ______ the delivery arrangements. of

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs Please let us know your _______ payment method. (the one you like best) preferred

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs Please let us know your _______ payment method. (the one you are suggesting) proposed

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 10 © Chris Snuggs 10 © Chris Snuggs 10 © Chris Snuggs 10 We would be ______ if you could give this matter your i______ attention. grateful – immediate

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 11 © Chris Snuggs 11 © Chris Snuggs 11 © Chris Snuggs 11 With ______ to your letter of 24 May, I am sorry to inform you that we have no ______but to take ______ action. regard/reference – choice/option - legal

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 12 © Chris Snuggs 12 © Chris Snuggs 12 © Chris Snuggs 12 We are expecting to ______ a large order with you in early March. place

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 13 © Chris Snuggs 13 © Chris Snuggs 13 © Chris Snuggs 13 I am writing in _______ with the long delay in delivery we have experienced. connection concerning = with regard to = in connection with

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 14 © Chris Snuggs 14 © Chris Snuggs 14 © Chris Snuggs 14 I would like to ______ out that delivery costs were not included on the invoice. point

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 15 © Chris Snuggs 15 © Chris Snuggs 15 © Chris Snuggs 15 “Unfortunately”, the sum of $2500 is still o_________ on this account. outstanding = “not yet paid”, but also “excellent” in another context “His performance in the match was outstanding.”

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 16 © Chris Snuggs 16 © Chris Snuggs 16 © Chris Snuggs 16 Propmpt payment of the outstanding amount would be a_________. appreciated

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 17 © Chris Snuggs 17 © Chris Snuggs 17 © Chris Snuggs 17 We assume that this missing payment is an _______ on your part. oversight

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 18 © Chris Snuggs 18 © Chris Snuggs 18 © Chris Snuggs 18 I apologize for the delay. We are urgently ______ into the problem. (investigating) looking

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 19 © Chris Snuggs 19 © Chris Snuggs 19 © Chris Snuggs 19 Please be assured that this error will be _______ as soon as possible. rectified – put right

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 20 © Chris Snuggs 20 © Chris Snuggs 20 © Chris Snuggs 20 Thank you in _______ for your assistance in this matter. advance

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 21 © Chris Snuggs 21 © Chris Snuggs 21 © Chris Snuggs 21 _______ to your letter of 6 July, I am sending you our latest brochure. further “Following your letter” … would be OK.

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 22 © Chris Snuggs 22 © Chris Snuggs 22 © Chris Snuggs 22 I am happy to ______ that we have now received payment in full. confirm

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 23 © Chris Snuggs 23 © Chris Snuggs 23 © Chris Snuggs 23 I am writing to ______ you that payment is now o________. remind/inform - overdue

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 24 © Chris Snuggs 24 © Chris Snuggs 24 © Chris Snuggs 24 Please let us have an _______ of the costs involved. (what you think it will cost) estimate

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 25 © Chris Snuggs 25 © Chris Snuggs 25 © Chris Snuggs 25 I have passed your letter to our Sales Manager, who is now d______ with this matter. dealing “to handle” would be OK, but “ to deal with ” is very common in this context

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 26 © Chris Snuggs 26 © Chris Snuggs 26 © Chris Snuggs 26 The quality of the cloth is excellent. The price, _______, is rather high. however – on the other hand

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 27 © Chris Snuggs 27 © Chris Snuggs 27 © Chris Snuggs 27 Please do not ______ to contact us for further details. hesitate

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 28 © Chris Snuggs 28 © Chris Snuggs 28 © Chris Snuggs 28 I _______ that the delay in payment is an oversight on your part? (suppose) assume “assume” … suppose – believe on the evidence available

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 29 © Chris Snuggs 29 © Chris Snuggs 29 © Chris Snuggs 29 I very much ______ the problems you have encountered. (am sorry for) regret

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 30 © Chris Snuggs 30 © Chris Snuggs 30 © Chris Snuggs 30 I am _______ to point out that delivery was not included in the contract. obliged I am obliged to = I have no choice but to – I have to

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 31 © Chris Snuggs 31 © Chris Snuggs 31 © Chris Snuggs 31 The material looks good on paper, but we need to see some actual ______. samples

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 32 © Chris Snuggs 32 © Chris Snuggs 32 © Chris Snuggs 32 Early ________ of the outstanding sum would be appreciated. settlement “payment” is also possible, but not as good

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 33 © Chris Snuggs 33 © Chris Snuggs 33 © Chris Snuggs 33 How soon could you ______ delivery? arrange “organise” is also possible, but “arrange delivery” is the usual expression

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 34 © Chris Snuggs 34 © Chris Snuggs 34 © Chris Snuggs 34 The invoice is not quite right. Could you please ______ it? amend - correct “amend” means “modify” or “change” - one often makes amendments to something

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 35 © Chris Snuggs 35 © Chris Snuggs 35 © Chris Snuggs 35 I am delighted to inform you that the goods were d_______ from our warehouse this afternoon and should reach you _______ a few days. despatched – within (in) “to despatch” is only to SEND – “deliver” means that they have ARRIVED

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 36 © Chris Snuggs 36 © Chris Snuggs 36 © Chris Snuggs 36 We will make the necessary arrangements according to your i_________. instructions

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 37 © Chris Snuggs 37 © Chris Snuggs 37 © Chris Snuggs 37 We _______ your further instructions in this matter. await await = to wait for, but is more formal

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 38 © Chris Snuggs 38 © Chris Snuggs 38 © Chris Snuggs 38 I am ______ that this product will more than meet your expectations. confident (sure)

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 39 © Chris Snuggs 39 © Chris Snuggs 39 © Chris Snuggs 39 Could you send us more details of your exact ________? (what you need) requirements

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 40 © Chris Snuggs 40 © Chris Snuggs 40 © Chris Snuggs 40 I am sorry to inform you that we no longer ______ this item. supply

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 41 © Chris Snuggs 41 © Chris Snuggs 41 © Chris Snuggs 41 I am sorry to inform you that this item is currently out of _______. stock

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 42 © Chris Snuggs 42 © Chris Snuggs 42 © Chris Snuggs 42 I look forward to _______ your order receiving

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 43 © Chris Snuggs 43 © Chris Snuggs 43 © Chris Snuggs 43 Your order is being _______ at this minute and should reach you within 10 days. processed

© Chris Snuggs Self-testing Vocabulary Revision START AGAIN This module: “Letter-writing jargon” (45 items) 28 April, 2012 © Chris Snuggs 44 © Chris Snuggs 44 © Chris Snuggs 44 © Chris Snuggs 44 Delivery has been put on _____ awaiting your further instructions. hold to put on hold = to wait