Retail 2020 Richard McKeating, Enterprise Architect, Tesco.

Slides:

Advertisements

Similar presentations

XISL: Content-Independent, Device-Independent MMI Description Language Tsuneo Nitta Graduate School of Tech., Toyohashi Univ. of Tech.

Advertisements

Mediafi.org ficontent.eu FI-Content2 CEBIT - March 12th 2014 Pieter van der Linden – FI-Content2 1 The FIcontent use case project Social.

Ao.com – (Appliances Online) It all starts with the customer Yossi Head of brand and social media

Coupon Trends and Takeaways for 2013 Devora Rogers Senior Director, Retail Marketing Insights.

Opportunities from around the world? John Modd Director, Mail Triangle Management Services.

iMobMedia Ltd “Proximity Mobile Advertising” during

What’s new. Amazon Price Check App They’re making it even harder for real-world retailers,– scan and scram. Here’s how it works: you go into a store,

Driving customer engagement through mobile. The growth of mobile Most smartphone users now check their phones 150 times a day Source: KPCB Internet Trends.

Making money out of mobile David Sear – CEO, Weve.

BT Contact. Relationships that grow The future of contact & collaboration. Dr Nicola J. Millard Head of Customer Insight & Futures BT

The Opportunity Ringtones ++ Dr. Abhinav Mathur Chief Strategy and Technology Officer 1.

Tom Dunmore Stuff Magazine. The rise of the gadgeteer The personal tech revolution, and its implications for in-flight entertainment.

Big Data Open Source Software and Projects Unit 1: Introduction Data Science Curriculum March Geoffrey Fox

Enterprise Mobility ‘Mobile First’ strategy for your Business

From Electronic to Digital. © 2014 MasterCard. Proprietary and Confidential. “FRIENDLY” SHOWROOMINGFULLY DIGITAL Mobile is a major shopping tool and growing.

Baseline Assessment Feedback of ICT take-up across the Regions Date: 15 January 2014.

Mediafi.org ficontent.eu Ficontent boosting Creativity Carmen Mac Williams Experimentation coordinator

Digital signage Presentation. Definition of Digital Signage “A network of displays that can be remotely managed and whose business model revolves around.

Being ready for the digital era Digital Terrestrial Television Conference, 24th October 2003, Cernobbio, Italy Indro Mukerjee Executive Vice President.

Mobile commerce – what, how and where? Alfio Grasso Deputy Director Auto-ID Lab, ADELAIDE.

ICT in ELT Tilly Harrison University of Warwick 10 th Feb 2012.

Take a Byte: Technology in the Hospitality Industry.

4 million customers view diy.com each week 71% of customers research online before buying in store 55% of online traffic is by a mobile or tablet.

Introduction: Richard Guiney, CEO DublinTown. A TIME OF RAPID CHANGE  THE WORLD IS CHANGING VERY FAST & WE NEED TO ADAPT  USE OF CITIES IS BEING REDEFINED.

EFirm & eCommerce Digital Firm. Contents 1. Introduction 2. The opportunities of technology 3. Electronic Commerce 4. Payment systems 5. Management challenges.

Digital signage Presentation

Rich Mavrogeanes. How Humans Communicate 7% Words 38% Tone 55% Visual Albert Mehrabian 1971, Silent Messages.

Electronic Commerce Systems. Electronic Commerce (E-Commerce) Commerce refers to all the activities the purchase and sales of goods or services. – Marketing,

E-Enterprise Transformation for Productivity Gains.

Emerging Technologies The World of Education 2011 economicenvironmentallearners.

FIRST SCREEN In 1929, we were introduced to the “First Screen” Still today, Television advertising is a tremendously effective way to market.

IoT, Big Data and Emerging Technologies

Why Lottery needs a multi channel approach RICHARD BATESON, 5 TH NOVEMBER 2013.

TABLE OF CONTENTS Our Mission Main Features Target Market and Demographics Why advertise with us Contact Us Summary _____________________________________________________________________.

FIRST SCREEN In 1929, we were introduced to the “First Screen” Still today, Television advertising is a tremendously effective way to market.

>>APMG 8119: DIGITAL ENTERPRISE REPORT PREPARED FOR: (Mariia, Dipthi, Alexi & Shri) POSTGRADUATE DIPLOMA IN BUSINESS APMG 8119: DIGITAL ENTERPRISE 2015.

>>APMG 8119: DIGITAL ENTERPRISE REPORT PREPARED FOR: (Mariia, Dipthi, Alexey & Shri) POSTGRADUATE DIPLOMA IN BUSINESS APMG 8119: DIGITAL ENTERPRISE 2015.

© HTC Global Services, Inc. Do not copy or distribute 1 Reaching out… through IT ® HTC Solutions for Sustainability and Green Initiatives.

Connect & Control an iOT Device in 5 Minutes!. Here’s a little Internet of Things application that we created in a few hours to show you the value of.

E-COMMERCE: DIGITAL MARKETS, DIGITAL GOODS Part-I.

Business to Business Mobile Commerce THE PAST THE PRESENT THE FUTURE.

Title area Digital Signage Solutions Webinar Digital Signage Solutions Michael Fry– Senior AV Business Manager Alun Williams – Commercial Manager, Steljes.

Mobile Applications applications operating on mobile devices, tablets, smartphones Mobile Applications.

Mobile Composition Tech Mentoring ENGL 505. Common mobile devices  Smartphones  PDAs (Personal Digital Assistant)  Tablets  Handheld game consoles.

Aiia : voice of the digital economy ‘How to get online and manage a new channel to market’ Lisa Tobin Retail Services General Manager, Technology for Australia.

The Multilingual Web – Where Are We? Next Generation Localisation Josef van Genabith, CNGL & NCLT, DCU.

Multichannel Retailing

Setting our Sites on the Cloud Carl Ford Co-Founder, Crossfire Media

E-Commerce & M-Commerce. Introduction Electronic commerce, commonly known as e- commerce, It is a type of industry where buying and selling of product.

E-commerce: Digital Markets, Digital Goods

1 Digital Landscape (20 mins ) Coverage of digital market Market Trend Statistic Mobile User Data Mobile User Behavior Statistic Customer bonding Demographic.

Shopping Centre Management Conference technology – retail’s digital future - March 2015.

Building the Next Generation Mobile Value Added Services 18 th April 2016 Ritz Carlton DIFC Hotel in Dubai – UAE Hisham Hammoud Chief Business Officer.

ICT in Hospitality. What is data ? DATA is raw facts and figures. These have very little meaning until they are sorted or they are used to make calculations.

PRODUCTS & SERVICES AVAILABLE TO SMEs

THE DIGITAL JOURNEY What IP means for technology enabled care

English for Advance Learners I

ICENI SERVICES The future of customer experience.

Opportunities and Challenges of Smart Technologies

The Digital High Street Parking Forum: Parking & the Digital High Street 1st June 2017 Kieran Fitsall Head of Service Improvement & Transformation.

Digital vs Analogue.

Online gaming and entertainment

Publishing Communities

Information and communications technology

Table of contents Areas of Digital Marketing What is Digital Marketing

Internet of Things Stay Relevant in Digital Era

Event Name Here 22 January 2019

Direct-Marketing Direct marketing is:

Technology and business

AMAZON: THE RE-INVENTION OF THE STORE IS THIS GROCERY’S NEXT FRONTIER?

Presentation transcript:

Retail 2020 Richard McKeating, Enterprise Architect, Tesco

Tesco around the world 530,000+ People 12 Countries 12 Countries £71bn Turnover 75 million Shopping trips a week 75 million Shopping trips a week

Not just a grocer…

GM and Clothing too…

50 cities around the world

And the Hudl…

Retail 2020 “The future is already here – it's just not evenly distributed” William Gibson, quoted in The Economist, December 4, 2003

Transformational tech

38 years to reach 50m 13 years 4 years 12 weeks

Digital Natives

…just want to shop

A world powered by Clouds

Blended reality

Personalisation One size doesn’t fit all

Retail 2020 Plus ça change, plus c'est la même chose

Price

Range

Convenience

Service

Retail 2020 A retail revolution fuelled by information

Self Checkout Scan as You Shop Scan as You Shop Mobile Call Centre IVR Kiosks Hudl Manned Checkout NFC Adverts Interactive Digital Signage Digital Entertainment Wifi Remote Banking Advice Apps Reserve & Collect Location Services Community & Education Phone/SMS (Tesco Mobile) Connected White Goods in the home TV, Washing Machine, Fridge etc Web Film/TV Radio/Music EBooks Shopping Services Information Reviews AppStore Digital Content Payment Shopping Banking Social Social Media Augmented Reality Customers and technology

The information revolution Events not file transfers Open APIs not Closed Interactive not batch Mobile not fixed What’s happening now not what happened yesterday Apps not applications Rich product data not just supply chain Multimedia not just text Supply chain transparency not invisibility Unstructured data not just structured

Information overload

Barcode First mobile phone call

Product information

The foundations GS1 Standards Structured data on the web NGPIEU 1169

Retail 2020 ….The future is already here Thank you for listening