Biometrics “Improving Retail’s Bottom Line” Biometrics can reduce operating costs Biometrics can increase profits Biometrics satisfies OSHA and prevents fines

Biometrics “Improving Retail’s Bottom Line” Regardless of the industry, operations managers face the same questions : ◦ How do I minimize my inventory loses (i.e. shrinkage)? ◦ How do I discourage employees/customer theft? ◦ How do I prosecute those caught stealing (i.e. audit logs/evidence)? ◦ How do I control rising insurance costs? ◦ How do I limit my risk for law suits and government fines? Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” Regardless of the industry, operations managers face the same challenges: ◦ What OSHA regulations effect me? ◦ How do I limit my risk against OSHA non-compliance? ◦ How do I create a safer environment for my employees & customers? ◦ Am I helping protect our “brand’s image”? ◦ How am I securing our customers’ personal confidential information (PCI)? ◦ Am I PCI and/or HIPPA compliant? Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” 2010 Facts & Figures  U.S. retail sales: $4.17 trillion  $37 billion LOST to theft  43% by employees and 33% by customers National Retail Security Survey (NRSS) Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” Facts & Figures In 2010 OSHA issued over 94,000 safety-related citations for violations resulting in MILLIONS of dollars of fines. Past fines issued Big Box $135,540Supermarket$79,200 Supermarket $185,500Distributor$239,000 Supermarket $322, 410 Movie Theater $275,000 Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Scaffolding 72% of workers injured in scaffold accidents attributed the accident either to the planking or support giving way, or to the employee slipping or being struck by a falling object.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Fall protection, Construction The US Department of Labor (DOL) lists falls from ladders and roofs as one of the leading causes of traumatic occupational death. Any time a worker is at a height of four feet or more, the worker is at risk and needs to be protected

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Hazard Warnings All employers with hazardous chemicals in their workplaces must have labels and material safety data sheets for their exposed workers, and train them to handle the chemicals appropriately.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Ladders Falls from ladders and roofs still account for the majority of falls. Identifying fall hazards and deciding how best to protect workers is the first step in reducing or eliminating fall hazards. Any time a worker is at a height of four feet or more, the worker is at risk and needs to be protected. Fall protection must be provided at four feet in general industry, 5 five in maritime and six feet in construction.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Respiratory protection Respirators protect workers against insufficient oxygen environments, harmful dusts, fogs, smokes, mists, gases, vapors, and sprays. These hazards may cause cancer, lung impairment, other diseases, or death.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Control of Hazardous Energy (lockout/tagout), "Lockout/Tagout (LOTO)" refers to specific practices and procedures to safeguard employees from the unexpected energization or startup of machinery and equipment, or the release of hazardous energy during service or maintenance activities.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Electrical, wiring methods (29 CFR ). Working with electricity can be dangerous. Engineers, electricians, and other professionals work with electricity directly, including working on overhead lines, cable harnesses, and circuit assemblies. Others, such as office workers and sales people, work with electricity indirectly and may also be exposed to electrical hazards.

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Powered industrial trucks, general industry (29 CFR ) Many employees are injured when lift trucks are inadvertently driven off loading docks, lifts fall between docks and an unsecured trailer, they are struck by a lift truck, or when they fall while on elevated pallets and tines. Unfortunately, most employee injuries and property damage can be attributed to lack of safe operating procedures, lack of safety-rule enforcement, and insufficient or inadequate training.

Electrical systems design, general requirements, general industry (29 CFR ). Working with electricity can be dangerous. Engineers, electricians, and other professionals work with electricity directly, including working on overhead lines, cable harnesses, and circuit assemblies. Others, such as office workers and sales people, work with electricity indirectly and may also be exposed to electrical hazards Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” OSHA’s Top Ten Safety Violations in 2010 …Can you pass an OSHA inspection? Property of Bio Touch Solutions Machines, (29 CFR ) Moving machine parts have the potential to cause severe workplace injuries, such as crushed fingers or hands, amputations, burns, or blindness. When the operation of a machine or accidental contact injure the operator or others in the vicinity, the hazards must be eliminated or controlled.

Biometrics “Improving Retail’s Bottom Line” Well-planned deployments of biometric technology can reduce much of these losses, while also creating safer, more comfortable working environments for your employees. Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” What is Biometrics? Instead of the traditional use of keys or passwords to verify a person’s identity, biometrics uses a person’s unique biological characteristics to identify them. Examples of biometric identifiers include: ◦ Fingerprint ◦ Hand geometry ◦ Voice ◦ Face Property of Bio Touch Solutions

Biometrics in the Workplace Biometrics in the Workplace Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” What are the benefits of biometrics? ◦ Personal control ◦ No handing off of keys ◦ No sharing of codes ◦ Individual accountably ◦ Reducing liability through assured authorization Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” Biometric Applications ◦ Machinery (balers/compactors) ◦ Time & Attendance (time clocks) ◦ Heavy equipment (fork lifts, power jacks) ◦ Work Flow (time stamp for production) ◦ Vehicles (EMS, Fire, Police, Fleet cars) ◦ Access control (doors & gates) ◦ PC & Server User access Property of Bio Touch Solutions

Biometrics “Improving Retail’s Bottom Line” Benefits ◦ Reduces inventory shrinkage ◦ Reduces government fines and civil lawsuits  OSHA compliance - safer work place  PCI compliance – protect customer records  HIPPA compliance – protect patient records ◦ Payroll savings  Prevents hourly-wage employees from buddy punching (co-workers fraudulently punching in/out for each other, thus receiving unearned wages). Property of Bio Touch Solutions

Bio Touch Solutions Scott Bohm VP Business Development & Services biotouchsolutions.com Property of Bio Touch Solutions