Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless1

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless2 Presenters Arlene Graham, CPA Director Accounting/Oracle GL Mary Manning Sr. IT Manager, Information Technology

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless3 Second-largest wireless company in the U.S. Year 2003 annual revenue was more than $15.4 billion Offer - Digital and Analog Wireless Voice Wireless Data –GPRS (General Packet Radio Service) –Interactive Messaging –Corporate Access –Short Messaging –Wireless Internet/ WAP Cingular Wireless – Who We Are

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless4 Our Vision –Cingular's vision is to simplify the wireless experience for consumers and businesses by offering easy-to-understand, affordable rate plans, and excellent customer service. Cingular is bringing next-generation wireless data products — from corporate to downloadable ring tones — to customers nationwide through its advanced networks. Cingular Wireless – Who We Are

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless5 Our Reach –Cingular serves more than 25 million voice and data customers across the United States. The Difference –A leader in mobile voice and data communications, Cingular is the only U.S. wireless carrier to offer Rollover, the wireless plan that lets customers keep their unused monthly minutes. Cingular Wireless – Who We Are

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless6 Project Objectives Upgrade Application Version from 10.7 to 11i Implement Project Accounting and Discoverer Implement improved Accounting Key Flexfield Take advantage of new features available in 11i

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless7 Oracle Implementation Project August April 2004 Oracle 10.7 Conversion to Financial Suites

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless8 FinancialsMaterials MgmtProcure to Pay Processes PURCHASING ACCT. PAYABLE INVENTORY ORDER MGMT ACCT. REC’BLE GENERAL LEDGER FIXED ASSETS PROJECT ACCT’G Modules Assigned from the Business Key Stakeholders Project - Modules Scope Cash Management Taxlink iProcurement BOM, WIP, EDI Discoverer Other Scope Items

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless9 Interfaces –Planning systems (i2, Manugistics) –Work Management System (Red Prairie) –HR (PeopleSoft) –Various Invoice Entry systems (including Concur for Employee Expenses) –Asset Tracking (Fulcrum ) Project - Modules Scope

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless10 Timeline

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless11 PM Key Controls Weekly meeting with Process Owners –Quick issue resolution; Strong Exec Involvement Document Repository –Web-based; Available to the entire team CRP Development Approach – Early and staggered delivery of custom code Consulting Support Business Signoff on Designs Business Ownership of Data Conversion and Testing Change Control !! Detail Deliverable Status tracking at the Team Lead Level

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless12 Organizational Team Structure

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless13 Some Lessons Learned Engage Business Owners at the beginning of the project (Scope definition) Identify KEY IMPACT Areas/Deliverables early Engage your best people throughout the project Make sure you have the budget to obtain adequate resources Remain somewhat flexible during the project life Key - collaboration between IT and business is critical Develop an effective communication process/mechanism to address issues (Issue resolutions) Allot adequate time for End-to-End Testing Allot adequate time for testing, reconciliation, validation

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless14 Some Lessons Learned Celebrate when you’re done! Mimic a full monthend close process - multiple times - during testing. Use the business end users for Testing- UAT, CRP, etc. Don’t disregard the importance of developing strong security access profiles and responsibilities Do your Research! Make Decisions! And, move on!

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless15 What’s on the Horizon... Upgrade to –Project scoping / estimating to begin by end of the month Merger with AT&T Wireless

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless16

Presented by Arlene Graham, CPA and Mary Manning Cingular Wireless17