Balfour Bea~y Scoring the 6 Main Standards Jim Kirk FCQI CQP

Balfour Bea~y Introduction The 6 Main Standards are –ISO 9001 –ISO 9004 –ISO –ISO –OHSAS –OHSAS Also included in the scoring are 5 Company Standards –BB Group Health & Safety Policy –BB Group Environmental Policy –BB Group Expectations for Managing Health & Safety –BB Group SHE Standards –BB Group Framework for Risk Management

Balfour Bea~y BB GAP BB GAP is the acronym for the Balfour Beatty - Group Audit Protocol. The objectives of BB GAP are: To provide assurance to the Balfour Beatty Board and to OpCo management teams that SHEQ is being managed effectively To maintain certification to OHSAS 18001, ISO and ISO 9001, as a by product of the BB GAP audit process To encourage and assess progress beyond certification, and to facilitate benchmarking.

Balfour Bea~y What does BB GAP encompass? The protocol comprises of 14 elements 1 – Leadership 2 - Organising for SHEQ 3 - Customer Focus 4 - Design Management 5 - Risk Management 6 - Operational Planning & Control 7 - Competence Management 8 - Supply Chain Management 9 – SHEQ Communication & Consultation 10 – Documentation 11 - Measurement and Monitoring 12 - Accidents and Incidents 13 - SHEQ Audit 14 - Continual Improvement

Balfour Bea~y How are these audited? Questions are statements that are converted at audit into questions. Number “The organisation has set out its vision for achieving quality goals and objectives” Becomes "Has the organisation set out its vision for achieving quality goals and objectives?”

Balfour Bea~y How are these scored Each question is weighted as to its importance For example "Has the organisation set out its vision for achieving quality goals and objectives?” is scored out of a total of 20 points –Not Evident (0) –Partly Evident (5) –Evident (10) –Mostly Evident (15) –Fully Evident (20)

Balfour Bea~y The scoring rational – frequency questions

Balfour Bea~y Other question types This is a “Yes / No” type question and can score 5 for each “yes”

Balfour Bea~y Guidelines & Auditor instructions for questions For most questions BB GAP gives guidelines and auditors instructions;

Balfour Bea~y How do the questions relate to the Standards? Every question is cross referenced to paragraphs in the standards In this case – – 5.4.2

Balfour Bea~y Cross Referencing

Balfour Bea~y 6 levels are defined Level 0 – where an organisation has no certification to HS, E or Q Level 1 – where an organisation is certified to one or two of the following : ISO 9001 Quality ISO Environment OHSAS Health & Safety Level 3 – BBGAP Audit covering System Certification to internationally recognised management standards : ISO 9001 Quality ISO Environment OHSAS Health & Safety

Balfour Bea~y 6 levels are defined Level 4 – BBGAP Audit covering Level 3 and Balfour Beatty company requirements : BB Health & Safety and Environment Policy Statements BB Expectations for Managing Health and Safety BB Group Framework for Opportunity & Risk Management BB Group SHE Standards Level 5 – BBGAP Audit covering Level 4 and good practice reference standards : ISO 9004:2000 ISO 14004:2004 OHSAS 18002:2008 Level 6 – Beyond Balfour Beatty Group requirements shown in Level 4 into demonstrable good practice

Balfour Bea~y Question Classification Each ‘question’ has been classified as ‘Process’ to indicate whether the ‘question’ relates to the existence of a policy, process or approach ‘Implement’ to indicate the effective communication or fulfilment of management system inputs and outputs such as policy, objectives, processes, contractual requirements, improvement and results etc.

Balfour Bea~y Questions are allocated levels and Process or Implementation e.g. L3

Balfour Bea~y Level 4

Balfour Bea~y Level 5

Balfour Bea~y Level 6 Proposed that this will be based on Good Practice within BB Question set yet to be developed, however some questions are proposed to be L6

Balfour Bea~y More on the score weighting

Balfour Bea~y Sub Element weighting

Balfour Bea~y Sub Element weighting

Balfour Bea~y How is this presented - Process

Balfour Bea~y How is this presented - Implement

Balfour Bea~y Benchmarking 27 different OpCo’s benchmarked against each other, both Process and Implementation Questions Names have been “greyed” out for confidentiality

Balfour Bea~y Its not all bad news

Balfour Bea~y Any Questions?

Balfour Bea~y Thank You!