University of Toronto Libraries Electronic Journal Services Warren Holder Electronic Information Resources Co-ordinator Information Technology Services June 3, 2003

IATUL2 IAUTL Ankara TURKEY “There Is Something About Electronic Resources”

June 3, 2003IATUL3 Electronic Journal Services Background Evolution of Services –Systems –Collections –Users Use and Impact of Electronic Journals Ontario Scholars Portal

June 3, 2003IATUL4 Background University of Toronto –Largest university in Canada 55,000 students (65,000 in 2003/04) –St. George campus + 2 suburban campuses U of T Libraries –Largest library in Canada 9,000,000books & microforms 60,000current serials –Central Libraries + 40 College & Faculty Libraries –In top 5 in ARL ranking

June 3, 2003IATUL5 Electronic Resources at the U of T LicensedPublicTotal Journals 18,5821,84920,431 Books 18,3606,80725,167 Newspapers Indexes Reference ——— ——— ——— Total38,1588,82246,980 (As of May 22, 2003)

June 3, 2003IATUL6 Electronic Holdings Increase in holdings in past year Newspapers2% Indexes & Abstracts7% Journals14% Reference Sources29% Books1,917%

June 3, 2003IATUL7 Evolution of E-journal Services Local Systems –1996OCLC SiteSearch –1997ScienceServer –2002ENCompass / LinkFinder

June 3, 2003IATUL8 Evolution of E-journal Services Local Collections –1996Elsevier (pilot study) –1997Elsevier (full collection) –1998Academic Press –1999Kluwer 2000 –2001Wiley + Springer –2002Harcourt + ACS Metadata –2003Elsevier (back files) + PsycARTICLES + IOP + Project Muse & JSTOR Metadata

June 3, 2003IATUL9 Number of Local E-journals

June 3, 2003IATUL10 Evolution of E-journal Services Users Served –1997University of Toronto –1998+ University of New Brunswick – Ontario universities –2000+ University of British Columbia & 5 Hospitals – Ontario university – Ontario universities – Ontario universities

June 3, 2003IATUL11 Size of User Community Double Cohort

June 3, 2003IATUL12 Use and Impact of E-journals Number of Downloads Location of Use Time of Use Faculty Comments User Values Impact on Collections

June 3, 2003IATUL13 Articles Downloaded – U of T

June 3, 2003IATUL14 Articles Downloaded – U of T

June 3, 2003IATUL15 Use of Print vs Electronic Electronic journals data based on all use of journals now loaded on ScienceServer system Paper journals data based on reshelving counts in Gerstein All data is for the month of February

June 3, 2003IATUL16 Use of E-journals – Downloads

June 3, 2003IATUL17 Location of Use

June 3, 2003IATUL18 OpenClosed Time of Day 25% of use

June 3, 2003IATUL19 Impact on Users Comments from Faculty The addition of access to full text journal articles via your web site is terrific; the most positive step in handling of library materials since computerized catalogs. I am going to be brief and to the point: the online journal service is GREAT!!! To date, I haven’t been all that excited about the library services on this campus; however, this has really changed my opinion. I have found the use of electronic journals is now an indispensable part of my work. I used this extensively in preparing my recent grant applications. The value of electronic journals must be measured by more than just the content — the public relations value is inestimable

June 3, 2003IATUL20 User Values Top Five Items Valued by Users Graduate Faculty User Group Undergraduate Books & other items in the stacks Journals (current & bound) Electronic Journals Catalogue of library resources - UTCat Internet & account support Public computer workstations Item Electronic indexes, abstracts & other resources Study space: closed carrels Collections The Library’s print collections are the most valued resources Electronic journals are the Faculty’s 3 rd most highly valued resource Study space is very highly valued by graduate students All users place a high value electronic resources

June 3, 2003IATUL21 Impact on Collections

June 3, 2003IATUL22 Ontario Scholars Portal Grew out of a proposal for An Information Infrastructure for an Ontario Digital Library Based on systems and services of the University of Toronto Library

June 3, 2003IATUL23 Ontario Scholars Portal Supports 19 Universities Ottawa Carleton Queen’s RMC Trent OCAD Ryerson Toronto York Lakehead Laurentian Windsor Western Guelph Waterloo Wilfred Laurier Brock McMaster Nipissing

June 3, 2003IATUL24 Ontario Scholars Portal Funding –Content Canadian National Site Licensing Program (CFI) Ontario University Libraries –Infrastructure Ontario Information Infrastructure (OIT) –Staff Ontario Council of University Libraries

June 3, 2003IATUL25 Goals ensure rapid and reliable response time for information services and resources provide for the long term, secure archiving of resources to ensure continued availability create a network of intellectual resources by linking ideas, materials, documents and resources provide an environment that fosters additional innovation in response to the needs of the users

June 3, 2003IATUL26 Anticipated Impact Desktop access to electronic resources Higher productivity for students, faculty and researchers Equal and reliable access in the Ontario university system Development of new forms of information delivery, dissemination and communication Allow Ontario universities to become globally competitive suppliers of advanced teaching and research information resources

June 3, 2003IATUL27 Key Outcome Creation of a provincial gateway to electronic resources A portal that provides a common mode of access to information resources for all faculty and students throughout Ontario

June 3, 2003IATUL28 ComponentsContent Infrastructure Service/Support OntarioScholarsPortal

June 3, 2003IATUL29 Content Journals –18 publishers –5,000 titles (75% on the Scholars Portal server) Indexes & abstracts –80,000,000 citations (50% on the Scholars Portal server) Books –6,000 titles Other –1,600,000 pages of full-text

June 3, 2003IATUL30 Infrastructure Scholarly Information –Hardware 4 SUN 6800s Data Storage (9 TB) Archival storage –Software ScienceServer ENCompass Web of Knowledge Resource Sharing –Hardware 2 web servers 2 application servers 1 terminal server –Software Fretwell-Downing VDX Operated by the University of Toronto Library on behalf of the Ontario Council of University Libraries

June 3, 2003IATUL31 Services Scholarly Information –Access to CNSLP & OCUL licensed content –Current awareness services –Personalized services –User support Resource Sharing –Support for interlibrary loan & document delivery

June 3, 2003IATUL32 The aim of the Ontario Scholars Portal: Never leave the user at a dead-end Any citation should have a link to: Integration of Resources Links to articles Local paper holdingsDocument request formAn electronic article Wiley Academic Elsevier Kluwer Ovid Springer IOP Catchword Highwire NRC Ingenta JSTOR Blackwell’s IAC SWETS ACM

June 3, 2003IATUL33 Integration of Resources Into research –“my.alerts” current awareness services Into the curriculum –“my.library” personalized workspace Into the library’s services –Electronic resources database

June 3, 2003IATUL34 Benefit to the Scholar Convenient access to electronic resources Greater range of electronic resources Equal access in all Ontario universities

June 3, 2003IATUL35 Benefit to OCUL Libraries Access to electronic resources with low per institution costs for –Hardware –System management & operation Integration of electronic resources Control over hardware resources Secure archiving of content

June 3, 2003IATUL36 Downloads by Publisher

June 3, 2003IATUL37 Percent of Titles Used

June 3, 2003IATUL38 Top Ten Scholars Portal Titles

June 3, 2003IATUL39 Top Ten Scholars Portal Titles Each university has its own “top ten” list –None of the overall titles appear on more than 4 lists –Many appear on 2 or 3 lists –A few appear on4 lists

June 3, 2003IATUL40 Questions

June 3, 2003IATUL41 Key URLs University of Toronto University of Toronto Libraries

June 3, 2003IATUL42 Contact Information Warren Holder –Electronic Information Resources Co-ordinator Information Technology Services University of Toronto Library 130 St. George Street Toronto, Ontario M5S 1A5 CANADA –Phone:(416) –Fax:(416)

June 3, 2003IATUL43