Pierre Thiry, Michael McKeever, James Jones February 1, 2011 For audio call Toll Free and use PIN/code

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Pierre Thiry, Michael McKeever, James Jones

ICT

Students Organizations Workers Society ICT

Complex Confusing Competing Messages Quickly Evolving Converging Diverging

An umbrella term, widely used outside the U.S. and in the U.N., to encompass all rapidly emerging, evolving & converging: computer, software, networking, telecommunications, Internet, programming and information systems technologies.

ICT

 ICT is currently rarely used or recognized in the U.S.  The Mid-Pacific ICT (MPICT) Center has adopted the term and is championing its use as a global standard in the U.S.  In a global knowledge economy, dependent on ICT, we should have a common framework.

ICT EMPLOYMENT Traditional ICT Related Industries Other Industries

MPICT’s mission is to coordinate, promote and improve the quality of ICT education, with an emphasis on 2-year colleges, in: Northern California, Northern Nevada, Southern Oregon, Hawaii and the Pacific Territories.

1.Develop partnerships among higher education institutions to increase and improve the region’s ICT education capacity. 2.Deepen and expand collaboration with industry to create an ICT workforce that fully meets the region’s economic needs. 3.Identify, implement and disseminate ICT education best practices in the region, working towards a standardization of ICT competencies, skills and education approaches. 4.Develop fully articulated ICT education pathways and work to implement it throughout the region. 5.Expand and diversify the region’s ICT workforce. 6.Enhance linkages to global ICT educators and employers.

Using the Elluminate CCC Confer platform, available free to California community colleges, students are able to:ElluminateCCC Confer Attend an instructor led class in person, Participate interactively in real time via the Internet, Participate in real time on the phone, View archived classes any time via the Internet, Provide transcriptions for ADA compliance, Download classes to computers (or possibly to mobile devices as audio or video podcasts) Work on lab exercises in person or via collaborative remote access to real equipment, Confer with teacher interactively during in-person, online office hours

Leveraging CCC Confer, instructors can achieve:CCC Confer Improved Student Recruitment Improved Student Retention Improved Student Completions Better Student Performance Improved Student Relationships More Engaging Classroom Experiences Remote Guest Lectures Remote Site Visits Voices of Past Students

Let’s move beyond average!

Leveraging Equipment Investments Leveraging Teaching Efforts Increasing Quantity, Breadth and Depth of ICT Course Offerings in Region Increasing advanced and specialized course offerings in region More Efficiently Engaging Industry Make ICT Courses at One Community College Available to Students at Many Community Colleges

If we scale up our innovation: using CCC Confer to deliver ICT courses in a hybrid in- person, online and archived format throughout California. To a distributed ICT education system in which faculty offer courses in this hybrid format from their schools, programs can elect to promote those courses and integrate them into credentials at their schools, and students can easily and cost-effectively enroll in these courses from anywhere in the State/region. We will enhance ICT Education in the following ways: There will be a greater breadth and depth of ICT course offerings; colleges will be able to offer and justify more specialized and advanced ICT courses; rural students and programs will have access to richer ICT offerings; more specialized ICT laboratory equipment investments will be justified and available; students will be better able to enroll in the courses they want when they want them, even in tough budget times; program, course and student outcomes will improve; diverse and handicapped student populations and diverse learning styles will be better served; the ICT workforce – and the industries, enterprises and economies that depend on it - will be positively impacted; and college relations with business and industry will be improved. Because ICT programs will be able to justify developing and offering more specialized and advanced courses and associated laboratories, because they will be able to fill the courses if they open them to more than just students who can show up for every class on time locally. This model is efficient and highly leveraged.

City College of San Francisco Operating Juniper Routers in the Enterprise Sachin Vasudeva & Pierre ThirySachin VasudevaPierre Thiry Leveraging $100K Equipment Donation Cabrillo College CCNP Building Scalable Cisco Internetworks (BSCI) Rick Graziani Foothill College Information and Storage Management Mike Murphy 1 st EMC Academic Alliance Offering in California

80% of students responded that the ability to take parts of a course online was a major factor affecting not only the decision to enroll but also the ability to complete the course. Over 90% of students who attended physical class sessions reported that the online equipment and participation of online students during the class session was not a distraction. All online students reported that their instructors were available and responsive and they did not feel isolated by participating online. Most (78%) online students whose courses required them to communicate or collaborate with peers reported that online participation did not adversely affect peer interaction.

Winter ICT Educator Conference 150+ Attendees Attendees 2011 Industry and Faculty Remote access in real time to most presentation sessions Archived access to most sessions Presentations promoting use of CCC Confer

Faculty Development Week – Summer 2009 ICT Teaching and Learning Tools 11 Participants Faculty Development Week – Summer 2010 Delivering High Impact, Hybrid Online/In-Person Courses 12 Participants Online Resource Distributed ICT Education Teaching and Learning Toolkit Winter Conference Presentations 2009 and 2010 All 2010 Sessions Remotely Available All 2011 Sessions Remotely Available

Santa Rosa Junior College: Cisco Certified Networking Associate (CCNA) 1 – Network Fundamentals Cisco Certified Networking Associate (CCNA) 2 – Routing Protocols and Concepts Adobe InDesign 1 Adobe InDesign 2 Cabrillo College: Cisco Certified Networking Professional (CCNP) – Advanced Routing Cisco Certified Networking Professional (CCNP) – Troubleshooting

The following courses were offered Fall 2010 by instructors in the MPICT region in a synchronous in-person and online format. Students could come in to the physical classroom for a real-time, instructor-led classroom experience. Students could join and interact with the class over the Internet in real-time via any computer, using any browser, at any network connection speed. Students could review archived classes via the Internet. Instructors were available interactively through in-person or online office hours. These courses are available to students anywhere. Cisco Certified Networking Associate (CCNA) 1 – Network Fundamentals (Santa Rosa Junior College)Cisco Certified Networking Associate (CCNA) 1 – Network Fundamentals Cisco Certified Networking Associate (CCNA) 2 – Routing Protocols and Concepts (Santa Rosa Junior College)Cisco Certified Networking Associate (CCNA) 2 – Routing Protocols and Concepts Cisco Certified Networking Professional (CCNP) – Advanced Routing (Cabrillo College)Cisco Certified Networking Professional (CCNP) – Advanced Routing Cisco Certified Networking Professional (CCNP) – Troubleshooting (Cabrillo College)Cisco Certified Networking Professional (CCNP) – Troubleshooting Adobe InDesign 1 (Santa Rosa Junior College)Adobe InDesign 1 Adobe InDesign 2 (Santa Rosa Junior College)Adobe InDesign 2

Adobe Flash Web Animation (Santa Rosa Junior College CS 74.31A)Adobe Flash Web Animation Adobe InDesign 1 (Santa Rosa Junior College CS 72.11A)Adobe InDesign 1 Adobe InDesign 3 (Santa Rosa Junior College CS 72.11C)Adobe InDesign 3 Cisco CCNA 1 - Networking Fundamentals & the TCP/IP Protocol Suite (Foothill College CNET 54A)Cisco CCNA 1 - Networking Fundamentals & the TCP/IP Protocol Suite Cisco CCNA 3 – LAN Switching and Wireless (Santa Rosa Junior College CS 82.21C)Cisco CCNA 3 – LAN Switching and Wireless Cisco CCNA 3 LAN Switching & Wireless Networks (Foothill College CNET 54C)Cisco CCNA 3 LAN Switching & Wireless Networks Cisco CCNA 4 – Accessing the WAN (Santa Rosa Junior College CS 82.21D)Cisco CCNA 4 – Accessing the WAN Cisco CCNA Security (Foothill College CNET 54E)Cisco CCNA Security Cisco CCNP SWITCH Multilayer Switched Networks (Cabrillo College CIS 187)Cisco CCNP SWITCH Multilayer Switched Networks Cisco CCNP SWITCH Multilayer Switched Networks (Foothill College CNET 54I)Cisco CCNP SWITCH Multilayer Switched Networks Computer Literacy (Santa Rosa Junior College CS 5)Computer Literacy Fundamentals of Wireless LANS (Foothill College CNET 54N)Fundamentals of Wireless LANS Introduction to Dreamweaver (Santa Rosa Junior College CS 53.11A)Introduction to Dreamweaver Introduction to Programming (Santa Rosa Junior College CS 10)Introduction to Programming Junos Software and Routing (City College of San Francisco CNIT 290J)Junos Software and Routing Microsoft Word, Part I (Santa Rosa Junior College CS 60.11A)Microsoft Word, Part I Web/Interactive Media Projects (Santa Rosa Junior College CS 50.32)Web/Interactive Media Projects _hybrid_courses_spring_2011.html

 ICT Educator Resources - MPICT Hybrid and Distributed ICT Education  Toolkit to Learn How  Phase 1 Pilot Newsletter Article  Synergy Project Newsletter  Fall 2010 Courses MPICT Website Dissemination

Collaboration for Scale

 Create Faculty Champions  Encourage Any and All Uses of CCC Confer Department Conferencing High School Dual Enrollment Courses Online Office Hours (International) Collaborations with Other Schools Remote Guest Lectures… Other Ideas By the way, our focus is ICT, but these ideas are applicable to community college educators in any field! How could you get this going in your world?

Mid-Pacific ICT (MPICT) Center City College of San Francisco 50 Phelan Avenue Science Hall 107/Box S107 San Francisco, CA (415) Q&A James Jones MPICT Director Innovation Coach Pierre Thiry MPICT PI CNIT Faculty Michael McKeever MPICT Reg. Partner SRJC Faculty Grace Esteban MPICT Project Mgr Web Tools Expert

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