M IKOGO : W EB C ONFERENCING S OFTWARE New Internet functionality available to SacProNet for one year John L. Mohammed External Vice President Computer Committee Sacramento Professional Network September 18, 2012

W HAT IS W EB C ONFERENCING ? It's a way for geographically separated people to interact over the web Generally, one person at a time can let all the other participants see the application(s) running on their computer Participants can also communicate via telephone conference, and chat windows Useful for: Meetings Presentations Technical Support 2 9/18/2012 Mikogo Web Conferencing John L. Mohammed

W HAT IS W EB C ONFERENCING ? 3 8/28/2012 Contact Information QR Codes John L. Mohammed

M IKOGO F EATURES Desktop Sharing ("presenter's" desktop is viewed by many other participants) Multiple Meeting Participants (up to 25) Switch Presenter Participants can take turns sharing their screens Remote keyboard and mouse control One participant can control the computer of another whose desktop is being shared HTML viewer participants do not have to download software using the HTML viewer reduces functionality 4 9/18/2012 Mikogo Web Conferencing John L. Mohammed

M IKOGO F EATURES Whiteboard Presenter can draw and type text on the shared screen Presenter can allow other participants to draw and type text on the shared screen Useful for: highlighting areas of the document or application being viewed having "chalkboard" discussions Whiteboard drawings can be saved to keep a record of the discussion 5 9/18/2012 Mikogo Web Conferencing John L. Mohammed

M IKOGO F EATURES Chat Participants can type notes into a chat window that are immediately shared with other users Notes can be shared with all participants, or directed at a particular participant Participant Pointer Participants can use their own mouse to "point" at things on the shared screen: when they click their mouse a large pointer appears where they clicked that is visible to all participants Emoticons Participants can set an emoticon that appears next to their name in the participant list 6 9/18/2012 Mikogo Web Conferencing John L. Mohammed

M IKOGO F EATURES Session recording and playback Any participant can record the meeting for later playback, using a free "session player" Audio conferencing Participants can speak to each other via a free teleconference Involves a long-distance call to a within-state number: for some users, such calls are not free 7 9/18/2012 Mikogo Web Conferencing John L. Mohammed

U SING M IKOGO - D OWNLOAD S OFTWARE People can participate without downloading software, using the HTML Viewer Such participants can't become presenters or controllers, or use chat They CAN use the Participant Pointer and Whiteboard features For full functionality, the meeting organizer and primary presenter should download the Mikogo software 8 9/18/2012 Mikogo Web Conferencing John L. Mohammed

D OWNLOAD M IKOGO S OFTWARE 9 8/28/2012 Contact Information QR Codes John L. Mohammed click Download

D OWNLOAD M IKOGO S OFTWARE 10 8/28/2012 Contact Information QR Codes John L. Mohammed follow instructions for your computer's operating system

S TARTING M IKOGO 11 8/28/2012 Contact Information QR Codes John L. Mohammed o (On MS Windows) Mikogo puts an icon o in your system tray o the Quick Launch area of your Start menu o in the Programs folder of your Start menu o Click on this icon to bring up the Mikogo Session starter

S TARTING A S ESSION First, login using the SacProNet account 12 9/18/2012 Mikogo Web Conferencing John L. Mohammed

S PECIFYING ACCOUNT INFORMATION 13 8/28/2012 Contact Information QR Codes John L. Mohammed Enter account name Enter password: (available on our site) Enter your name: (merely identifies you to participants)

S TARTING A S ESSION Next, click on the first icon to start a session 14 9/18/2012 Mikogo Web Conferencing John L. Mohammed

S TARTING A S ESSION 15 9/18/2012 Mikogo Web Conferencing John L. Mohammed Mikogo generates a session Id, which you then to all the participants

J OINING A S ESSION Participants visit the "go.mikogo.com" site and enter the session Id to join using the HTML Viewer Participants with the Mikogo software can join by starting the software, then clicking on the "join session icon" 16 9/18/2012 Mikogo Web Conferencing John L. Mohammed

J OINING A S ESSION 17 8/28/2012 Contact Information QR Codes John L. Mohammed Enter session Id Enter your name

Start/stop recording session C ONTROLLING F EATURES 18 8/28/2012 Contact Information QR Codes John L. Mohammed Control whether participant list is visible Control whether white board tools are visible Control whether chat window is visible Select which application(s) should be shared Transfer files to participants Control whose screen is being shared Pause recording session Control who is controlling the shared screen Set your emoticon

W HITEBOARD 19 8/28/2012 Contact Information QR Codes John L. Mohammed Choose tool Select color Select line width Select text tool Select eraser Save whiteboard to fileAllow others to draw

C HAT 20 8/28/2012 Contact Information QR Codes John L. Mohammed Type Message here Click Send Messages appear here Control recipient

A PPLICATION S HARING 21 8/28/2012 Contact Information QR Codes John L. Mohammed Select which applications are shared Select which monitors are shared

S ENDING F ILES 22 8/28/2012 Contact Information QR Codes John L. Mohammed

C ONSIDERATIONS Audio: is the conference call a toll-free call for all participants? Internet connection: do your participants have a sufficiently fast connection? Screen size: different participants have different screen sizes Mikogo will automatically resize for each participant but want to be sure that your screen isn't so much larger than your followers that they can't see anything Preparation: you can create and the session id well ahead of the meeting 23 9/18/2012 Mikogo Web Conferencing John L. Mohammed

W HY M IKOGO ? Mikogo is more stable and reliable than other web conferencing software we've tried Mikogo has unique useful features (remote control, participant pointer, whiteboard) not found in other software For presentations, Mikogo can be used without requiring that participants download any software Mikogo is becoming a SacProNet sponsor, making their service available to us for free for one year. 24 9/18/2012 Mikogo Web Conferencing John L. Mohammed

M ISSING FEATURES Web Cam: the Web Cam feature enables participants that have web cameras to see other's faces during meetings, making the meeting more like an in-person meeting Computer microphone & speaker Mikogo requires a telephone conference for audio some other web conferencing software allow audio to be carried over the internet using the computer's microphone and speaker avoids telephone tolls, but unless people use earbuds or headsets there can be audio problems, such as echos AnyMeeting.com has a free service that includes these two features, but not the Mikogo features, and it requires users to install Java 25 9/18/2012 Mikogo Web Conferencing John L. Mohammed

A DDENDUM : N EW W EBSITE F UNCTIONALITY Created a simple Module ("Mikogologin") that displays a page that facilitates using Mikogo Appearance is different depending on the member's role: Ordinary members are helped to join sessions Executive Committee members are additionally helped to start sessions using the SacProNet account Additional page (and list within the page) enables management of recurring sessions Also configured Mikogo to display SacProNet logo on controls, SacProNet banner in waiting room 26 9/18/2012 Mikogo Web Conferencing John L. Mohammed

A CCESSING THE M IKOGOLOGIN PAGE 27 8/28/2012 Contact Information QR Codes John L. Mohammed Takes member to Mikogo Web Conferencing page Takes member to page listing scheduled sessions

28 9/18/2012 Mikogo Web Conferencing John L. Mohammed Instructions for joining a Mikogo session by down- loading software Capability to join a Mikogo session from this site Instructions for joining the audio conference Mikogo User Guides Controls sport SacProNet logo Collapsed fieldset contains listing of scheduled sessions

29 9/18/2012 Mikogo Web Conferencing John L. Mohammed Member's real name from profile is automatically entered J OINING A SESSION DIRECTLY FROM OUR SITE Expanding fieldset shows list of scheduled sessions Clicking session ID inserts the number in the Session ID field above Clicking session title takes member to the session description page Clicking "Join Session" button joins the session

S ESSION D ESCRIPTION P AGE 30 9/18/2012 Mikogo Web Conferencing John L. Mohammed Documents organizer, date, time and purpose of session Can be inserted into Event Calendar with repeats

A DDITIONAL I NFO FOR E XECUTIVE C OMMITTEE MEMBERS 31 9/18/2012 Mikogo Web Conferencing John L. Mohammed For Executive Committee members, the Mikogo Web Conferencing page includes information about how to start or schedule a session, and provides a hyperlink for creating session description pages.

W AITING R OOM S PORTS S AC P RO N ET B ANNER 32 8/28/2012 Contact Information QR Codes John L. Mohammed