ARROW Confidential ARROW ECS Revendeurs, Intégrateurs, MSP: Accompagnez vos clients vers le cloud Grace à ArrowSphere, l’ERP du cloud ! Eric Taillard – Vice President EMEA Cloud - May 2013

ARROW Confidential Arrow in the Cloud : Why ? 2 Gartner and Forrester 2013

ARROW Confidential ArrowSphere ecosystem: your journey to the cloud 3 BackupSecurityBusiness AppsCollaborateCommunicateComputeStorageVirtualisationOS ArrowSphere Cloud Service Catalogue ArrowSphere xSP Catalogue BUY/RESELL MAKE Technical support Reporting module Order fulfillment Contracts, SLAs Billing engine ArrowSphere Partner end-users BrowseBuyManage I want cloud ! MIX/INTEGRATE

ARROW Confidential ArrowSphere ecosystem: your journey to the cloud 4 White label ArrowSphere webstore BackupSecurityBusiness AppsCollaborateCommunicateComputeStorageVirtualisationOS ArrowSphere Cloud Service Catalogue ArrowSphere xSP Catalogue BUY/RESELL MAKE Technical support Reporting module Order fulfillment Contracts, SLAs Billing engine ArrowSphere Partner end-users BrowseBuyManage Choice of leading brands One supplier relationship Go-To-Market support Technical support Built-in reporting Low upfront investment Cloud catalogue benefits

ARROW Confidential ArrowSphere, a cloud services aggregation and brokerage platform for the solution provider community, system integrators, independent software vendors and service providers. By offering turnkey web stores that address the needs of today’s and future businesses, we bridge the gap between cloud service provider innovation and solution provider market reach Enterprise class business solutions offering Backup Business Applications Communication & Collaboration Security Servers on Demand Storage on Demand Unified Communication Unique end user Shopping Cart & Cloud Services management experience through reseller portal Offering selection Subscription Management & Reporting Provisioning, Metering and Billing integrated system & user friendly dashboard Fully localized (Language, Currency, VAT) Designed & customized with highest industry standards White label customized portal for reseller Ability to on-board their own cloud Services (ISV)

ARROW Confidential Services Led Cloud Strategy: A dedicated team to help you transforming your model to be Cloud relevant in your market 6

ARROW Confidential ArrowSphere - Cloud Services Portfolio 7 From 17 (4Q12) to 24 (1Q13) Cloud Segments - Best of breed vendor per cloud market segment - Creating Cloud ecosystems (Local MSPs going EMEA with local hosters) - SMB IT “horizontal” Package from antivirus, DaaS, IaaS, Backup to UC - Future Vertical package (HR employee..) with Business solutions

ARROW Confidential ArrowSphere – EMEA Wide deployment 8 11 Jul Sep Sep Sep Oct 2012 ArrowSphere – Delivered as planned ! Dedicated team in place Platform and Webstores up and running Transactions ongoing and services delivered to end-users 22 May 2013

ARROW Confidential White label webstore ArrowSphere ecosystem: your journey to the cloud 9 BackupSecurityBusiness AppsCollaborateCommunicateComputeStorageVirtualisationOS ArrowSphere Cloud Service Catalogue ArrowSphere xSP Catalogue BUY/RESELL MAKE Technical support Reporting module Order fulfillment Contracts, SLAs Billing engine ArrowSphere ArrowSphere Connect Product insight Program insight Cloud service builder Usage analysis Built-in reporting Margin optimization xSP Central benefits ArrowSphere xSP Central The powerful software license management portal Choice of leading brands One supplier relationship Go-To-Market support Technical support Built-in reporting Low upfront investment Cloud catalogue benefits Existing online shop Partner end-users BrowseBuyManage

ARROW Confidential Cloud Service Provider license management every month “How many vm’s did we have in use for that service?” “Hm… are we Gold or Enterprise?” “What is this claim for last month?” “What does it mean: ‘300 points’?”

ARROW Confidential The better way: ArrowSphere xSP Central ① Browse the catalogue to understand each vendors program and value ② Create your optimized cloud ‘stack’ ② Add the number of users or seats sold this month ② Validate the report & send it – job done!

ARROW Confidential xSP Central: A Software licenses catalogue –Access product, program and pricing information of software licenses in one place –Enables you to select the best combination of technology and cost for your cloud services * Program availability varies per country Build

ARROW Confidential xSP Central: A Cloud service cost calculator –Simulate different options and combinations online in minutes vs. dozens of meetings –A revolutionary, patent-pending platform for MSPs Simulate

ARROW Confidential Efficiently generate and access all your usage reports Cross-check the usage reports and then have Arrow aggregate and submit reports to each vendor 14 Report Validate xSP Central: A Centralized reconciliation in a single dashboard view

ARROW Confidential How to get started with ArrowSphere xSP Central Visit arrowsphe.re/xSPinf0 ① Register online ② Your local Arrow ECS team will validate your details ③ Your good to go ArrowSphere xSP Central ArrowSphere xSP Central features View online demo ArrowSphere cloud service brokerage Register today

ARROW Confidential Whether you just want to resell cloud services, or build your own Cloud services, or do a mix of both, ArrowSphere from Arrow ECS is the answer ! - The Technologies with ArrowSphere and ArrowSphere xSP Central - The people and Programs to help you understanding and using those = Easily adapt your business model and be able to provide relevant (and profitable..) answers to your customers Cloud opportunities.

ARROW Confidential Merci !