Albany ePAY online overview Albany Software sales@albany.co.uk

Contents Introduction Processing a Payment Registration and Set-up What is Albany ePAY online? How does it work? What are the benefits? Processing a Payment Step-by-step guide Registration and Set-up What is the registration process? What about security? Summary

What is Albany ePAY online? How does it work? What are the benefits? Introduction What is Albany ePAY online? How does it work? What are the benefits?

What is Albany ePAY online? A web-based Bacs submission service Handles payments and Direct Debit collections Eliminates the need for on-premises software or infrastructure Quick & easy way of anytime, anywhere payment submission Structured on volume, monthly or prepaid tariff pricing

How does it work? Login using a secure URL, username and password Three easy steps to submitting a payment: Upload the file Select payment date and validate Confirm and submit Provides confirmation of file for onward submission to Bacs Customers must be sponsored by their bank and issued a Service User Number (SUN)

What are the features? Bacs 3-day payments, Direct Debit collections and DDI’s HMRC Real Time Information compliant Cloud-based service Easy to use User Interface

What are the benefits? No upfront outlay, maintenance or upgrade costs – only initial set up costs No on-premises solution to install or manage No staff training required Ability to submit from anywhere at any time Pay for what you need

Simplicity of processing a payment

Step One – Upload payment file On logging in, you are prompted to ‘Make a Payment’ Here you can browse and upload your payment file

Step Two – Select payment date and validate Confirm that you have uploaded the correct payment file Select the payment date for your payments Validate the file and check for any errors or warnings

Step Three – Confirm and submit Following payment file validation, confirm details are correct Submit the file for onward processing to Bacs

Successful submission The payment is submitted and will be processed by Bacs On receipt, Bacs emails to advise of submission notifications and reports available for review

Other features Albany ePAY online will advise you of: The number of Bacs credits The number of Bacs Direct Debits The number of Direct Debit Instructions in the file

Other features continued… Detailed report flags up: Warnings/errors with bank account information or payment values Duplicate files Exceeded limits (based on user profiles)

Registration and set-up What is the registration process? What is Know Your Customer (KYC)?

What is the registration process? Register for an account with Albany via ‘My Account’ Place order for Albany ePAY online Acknowledgement and Know Your Customer forms will be sent to you Customers to submit: Forms Sample file SUN Albany sets up the customer account and begins test process Once successful Albany sets the customer’s account to ‘Live’

What is ‘Know Your Customer’ (KYC.)? “Know Your Customer” is critical as it enables us to verify: Your identity and that of your employer That you are authorised by your company to make payments As such, Albany will: Request details and signatures of company contacts using the service Send a registration letter to a Director Enable ‘named’ users to set up their own unique login details Complete personal identity checks Albany will be effecting payments on your company’s behalf, KYC is necessary to protect us and you

In summary We have… Albany ePAY online is simple, quick and easy Introduced Albany ePAY online Covered its benefits to your business Demonstrated and shown how simple processing a payment can be Outlined the security measures And explained the registration process Albany ePAY online is simple, quick and easy

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