QAD Configurator Gary Wasserman MaryAnn Guthrie 11-October-11

Introduction to Configurator -Business drivers -Manufacturing strategies -Configurator Configurator at work -Product demo The Future of the Configurator Question and answers Agenda Configure to Order 2

Lower prices Higher quality Faster delivery Customized products Customers Demanding Configure to Order “Mass Customization Is (Finally) The Future Of Products” Forrester, April

Standardize, reduced margins Reduce supply chain costs Improve order lead times Reduce quote and order errors Improve customer service Manufacturer’s Pressures Configure to Order 4

5 Manufacturing Strategies Configure to Order Variety Volume DesignPurchaseManufactureAssembleShip InventoryManufactureAssembleShip ManufactureInventoryAssembleShip ManufactureAssembleInventoryShip Delivery Lead Time Engineer-to-Order (ETO) Make-to-Order (MTO) Assemble-to-Order (ATO) Make-to-Stock (MTS) Configure-to- Order (CTO)

6 What is QAD Configurator? QAD Configurator provides the tools to easily configure complex products during order entry without the need for technical knowledge of the product or system being configured. -adds mass customization capabilities -maintains business rules that define product variations offered -guides sales reps through the steps of configuring a product without the intervention of an engineer -significantly reduces order entry time and error rates

7 Guided sales -Flexible questionnaire design -Powerful price calculations Instant conversion of customer requirements into manufacturing requirements -Product configuration rules -Seamless integration Intuitive, Informative, Intelligent Configure to Order

8 Meet customers’ specific requirements Streamlined order and quotation process -Reduced error rates -Reduces lead time to fulfill orders Bridge knowledge gap Your Competitive Advantage Configure to Order

9 Forecast consumption for planning items Configuration rebuild User defined warning messages Oracle database support New browses and browse collections And much more... Recent Product Enhancements Configure to Order

Demonstration Simple reorder for complex configurations Step-by-step questionnaire Comprehensive rules Easy rule definition & modification Order configured products Add options & accessories Suggest additional products Review & accept configuration

Demonstration Ordered item variant Order-specific product structure Order-specific routing Configured work order Display rule logic Change product configuration rules Change configuration structures Create new selection rule

The very near Future 12

Customer Self Service - CSS QAD CSS and Configurator Integration 13 CSS - Sept 2011 Full “Configured Products” support CSS - March 2012 Support of QAD Configurator

Configurator Advisory Group defined priorities including CSS integration Current CSS customers that expressed this a high priority Customer Driven QAD CSS and Configurator Integration 14

Usability -Simplicity, visibility, performance Scope -Full product configuration capabilities in CSS -Visibility of configurations What you and your customers want… QAD CSS and Configurator Integration 15

View Product Configuations in CSS -Catalog -Shopping Cart -Sales Order Review -Reports Customer Self Service QAD CSS and Configurator Integration 16

New Concept: Standard Configurations QAD CSS and Configurator Integration 17

Five Simple Steps QAD CSS and Configurator Integration 18

Select Configurable Product QAD CSS and Configurator Integration 19

Step 2 QAD CSS and Configurator Integration 20

Review “Promoted” Configurations QAD CSS and Configurator Integration 21

Step 3 QAD CSS and Configurator Integration

Select or Change Configuration QAD CSS and Configurator Integration 23

Step 4 QAD CSS and Configurator Integration 24

Add to Cart QAD CSS and Configurator Integration 25

Step 5 QAD CSS and Configurator Integration 26

Check Out QAD CSS and Configurator Integration 27

Release planned for March 2012 eB2.1 SP4 and higher, including EE No additional charge -CSS and Configurator need to be licensed and on maintenance When can I have I have it? QAD CSS and Configurator Integration 28

No additional charge -CSS and Configurator need to be licensed and on maintenance -There may be a requirement for additional CSS bandwidth Licensing and Pricing QAD CSS and Configurator Integration 29

Closing Streamline processes Improve customer experience Reduce time & cost Eliminate errors Focus on your business, not your software!

© 2010 QAD Inc 31