1 Northwest Airline Van Nguyen IT 3700

2 Northwest Historical Timeline 1926 – Northwest Airways takes to the sky – Northwest develops the first practical aviation oxygen mask – The “Red Tail” is painted on all Northwest aircraft for the first time and creating a trade mark – Northwest voluntary becomes the first airline to operate without government subsidy on Trans-Pacific and United States-Alaska routes – Northwest begins “fastest U.S. jet service to Asia” with Douglas DC8 aircraft – Northwest is honored for noise abatement leadership by national Organization – Northwest is the first airline approved by FAA to install coordinated flight crew training – Northwest is bans smoking in all North America flights, the first major U.S. airline to do so – Northwest and KLM Royal Dutch Airline launch their first joint service.

3 Business of Operation The parent company of Northwest Airlines, Inc. Generates more than 95 percent of the Northwest Airlines Corporation’s operating revenues Totaling more than $11 billion in 2000 Its stock is traded under the symbol NWAC on the NASDAQ National Market System The principal subsidiaries of Northwest Airlines Corporation include: Northwest Airlines, Inc., Express Airlines I, Inc., MTL, Inc., Northwest PARS, Inc.

4 Northwest Services E-Services Ticket Services Self Services Check-In Travel Products Onboard Services Luggage Tracking Shop Northwest

5 Competitors United Airline American Airline US Airway Continental Airline Delta Airline