Relationships Your Basic Rights 1.To say no and not feel guilty 2.To change your mind about anything 3.To take your.

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Presentation transcript:

Relationships

Your Basic Rights 1.To say no and not feel guilty 2.To change your mind about anything 3.To take your time to form a response to a comment or question 4.To ask for assistance with instructions or directions 5.To ask for what you want

Your Basic Rights (cont.) 6.To experience and express your feelings 7.To feel positive about yourself under any conditions 8.To make mistakes without feeling embarrassed or guilty 9.To own your own opinions and convictions

Your Basic Rights (cont.) 10. To protest unfair treatment or criticism 11. To be recognized for your significant achievements and contributions

Definitions to Know ASSERTION THEORY: EVERYONE HAS CERTAIN BASIC RIGHTS Assertive behavior: entitlement, not at the expense of others Non-assertive behavior: giving up entitlement in order to satisfy others Aggressive behavior: entitlement at the expense of others Verbal and Non-Verbal “I would like a raise” Unsatisfied needs lead into stressors

Verbal Assertiveness D – Describe (When you…) E – Express (I feel…) S – Specify (I would prefer that…) C – Consequence (If you do, don’t, I will…)

Non-Verbal Behaviors Eye contact Stance Posture

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Conflict Resolution Content Conflict (Misunderstanding Facts) Value Conflict (Agree to Disagree) Ego Conflict (Win-Lose Mentality) 3 Types of Conflict:

Conflict Resolution Techniques 1.Active listening: repeat the other person’s words/feelings (paraphrasing) 2.Identify your position: state thoughts and feelings about the situation 3.Explore alternative solutions: brainstorming

Conflict Resolution Withdrawal / Avoidance Surrender (don’t care/really doesn’t matter) Hostile Aggression (yelling and screaming) Persuasion (nagging) Dialogue (Win-Win) Options to Resolve Conflict:

We tried to talk it over, but the words got in the way. Stevie Wonder

Relationships are built like a fine lacquer finish, with many layers of kindness.

Dialogue: Verbal Communication Tips Plan time to talk Timing Reflective/Active Listening Begin with Agreement (if you agree---- use “WE” not “You” or “I”) “Seek first to understand, then be understood.” -Steven Covey

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Social Support Networking Significant Relationships Extended Family Neighbors / Friends Intimate Relationships Pets

Social Support Networking Nurturing Relationships Time Commitment Lessons From Geese Building Your Network