Hasibat Information Technologies Co. (HIT) K.S.C. (Closed) Major Projects www.hasibat.com

Hasibat Information Technologies Co. (HIT) HIT was established in May 2004 as a Kuwaiti closed shareholding company with a capital of One Million Kuwaiti Dinars Began providing IT solutions and services in Kuwait & the region in 1983 under the name of Kuwait Computer Company (Hasibat) Hasibat was the First Publicly-Traded IT Company listed in Kuwait Stock Exchange Continue to grow in all directions Revenue Number of staff Products & Markets Strategic Vision and Mission

“To be the pioneer in providing IT solutions & services in the region” Our Vision “To be the pioneer in providing IT solutions & services in the region”

Our Culture Strong emphasis on Customer Satisfaction, Individual Initiative, Continuous learning and the pursuit of excellence. Minimum bureaucracy which results in faster and better service for our customers.

Why HIT Strong History and Well Established Foundation Business Know-how Delivering Performance The Right Solution Unique Professional Services Distinguished Proven Methodology Long-term Relationship with Customers High Quality Project Management On-going Support Leading Industry Partners Skilled and Certified Team Understanding Market Needs

Hasibat Completed Projects Successfully Completed Projects Kuwait Airways IT Infrastructure Outsourcing Project Upgrade of Storage at Burgan Bank Security infrastructure at KIN Maintenance of network at Al Ahli Bank Providing Technical Support Manpower for Joint Operations Providing Software programmers for PAI Wataniya Telecom storage upgrade KUNA customized ERP system

Hasibat Completed Projects Successfully Completed Projects Project Office Management at Kuwait Finance House Workflow Implementation at Burgan Bank Internet Banking at Burgan Bank Implementation of various EFT Solutions at Burgan Bank Smart Building – City Tower Network Cabling Infrastructure at the Public Institute For Social Security Network Infrastructure For Burgan Bank (Al-Aseer Towers) Integration of Voice & Data at Investment Dar

Kuwait Airways Corporation Customer Name: Kuwait Airways Corporation Kuwait Airways is the national carrier of Kuwait connecting Kuwait to the world. It covers nearly 30 countries and flies to over 125 cities. It has around 17 aircraft and employs over 10,000 people all across the world. Profile: The IT division of the airlines, local and across the globe, was outsourced to Hasibat. The scope of services included providing VPN connectivity & IT infrastructure in Kuwait & in their branches across the globe. The scope also included Networking Services (WAN & LAN), Desktop & Printing, Email, Security management, Helpdesk services, Servers management. Solution: Contact Info Name: Designation: Tel: Email: Engr Hadeel Information Technology 24347777 hadeel@kuwaitairways.com

Kuwait Information Network Customer Name: Kuwait Information Network The KIN network integrates all Government computer networks (Network – to – Network connection) in one infrastructure for the purpose of information security, data sharing, process automation, application integration and online services. It is the backbone for the operations of the government ministries to interact with each other. Profile: Solution: Firewalls on each government entity NOC Firewall VPN Access for each government entity Virus Protection for communication between government entities. Internet Security (Firewall, DMZ) KIN Security Policy Internet / E-Government Portal Infrastructure Contact Info Name: Designation: Tel: Email:

Joint Operations Joint Operations Customer Name: Profile: Solution: Providing the following on-site technically qualified manpower PC Engineers Helpdesk desk support staff Supervisors Contact Info Name: Designation: Tel: Email:

Public Authority for Industry Customer Name: Public Authority for Industry Profile: Solution: Providing the following on-site technically qualified manpower Oracle developers Oracle programmers Oracle functional consultants Contact Info Name: Designation: Tel: Email:

Wataniya Telecom Wataniya Telecom Customer Name: Wataniya Telecom is a leading telecom solutions provider in Kuwait. It provides a range of telecom services from cellular services, GRPS, EDGE, to 3G. Profile: The solution included upgrading the memory of the core servers. Also installation of the high availability high end storage from HP. Solution: Contact Info Name: Designation: Tel: Email:

KUNA Kuwait News Agency Customer Name: KUNA is the central news agency of the Kuwait government providing authoritative news from the government sources to the people of Kuwait and to the world. Profile: The solution included providing customized ERP application to support the finance division. Solution: Contact Info Name: Designation: Tel: Email:

Project Office Management at Kuwait Finance House Customer Name: Kuwait Finance House Kuwait Finance house is a public shareholding company. The principle activities of KFH include the provision of banking services, the purchase and sale of property and other trading activities including project construction for its own account as well as for third parties. Kuwait Finance House is diversified into sectors like banking, commercial, financial and investment. Profile: Issue: The core banking system implementation required Project Office team provided Project Office Support to the Core Banking support for it to go ahead. Hasibat System implementation of Kuwait Finance House for a period of one year. The project involved a team consisting of one person from Hasibat and one from the Customer’s side, which was completed at one particular location. Dr. Waleed Al-Hassawi GM – Information Technology 2435450 hasawi@itsq8.com Solution: Contact Info Name: Designation: Tel: Email:

Workflow Implementation at Burgan Bank Customer Name: Burgan Bank Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products. Profile: Issue: Burgan Bank wanted to enhance and provide systematic Loans services to its customers. Hasibat studied the needs of the Loan department and implemented a workflow solution using Ultimus Workflow Suite of products in automating the Loan Approval process for Consumer and Corporate Loans at the Bank. This process not only saved on time but also help in building a systematic process. Ms. Lamya Al-Tabtabei General Manager – IT & Operations Group 2439000 lamya@burgan.com Solution: Contact Info Name: Designation: Tel: Email:

Internet Banking at Burgan Bank Customer Name: Burgan Bank Burgan Bank S.A.K. is a public shareholding company incorporated in the State of Kuwait by Law Decree dated 27 December 1975 making it the youngest of the commercial banks in the State of Kuwait. Profile: Issue: Burgan Bank wanted to increases revenues, reduce costs and maximize return on investments and more over provide its valuable customers with the most effective and efficient services keeping the customer’s convenience in mind. Hasibat team implemented Internet Banking Solution at Burgan Bank in a year, currently live as www.beeebank.com. The implementation consisted of integrating with the bank’s back-end core banking solution as well as customizations for local requirements. The implementation partner of Hasibat for this project was CR2 whose BankWorld product has been licensed to Burgan Bank. The project involved a strong team of ten from Hasibat and six from the customer side at one particular location. Solution:

Implementation of various EFT Solutions at Burgan Bank Customer Name: Burgan Bank Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products. Profile: Issue: Burgan Bank wanted to be in the competition by providing its customers with maximum benefits by banking through a Bank Card. Hasibat Business solution team studied and analysed the requires of the bank and implemented the following solutions: BASE24 – ATM/POS Switch and transaction management system E24 – Internet Payment Gateway GenCard – Debit and Credit Card Management System Monad – Multi-Function SmartCard Solutions Our team implemented e24 payment gateway first. After Burgan bank went live, it was followed by BASE24 and GenCard. Monald being a very complex solution for SmartCard implementation, it has been postponed till the strategy on issuing of multi-function cards have been set in conjunction with EMV implementation as per Visa and MasterCard regulations. The implementation partner for this project was ACI Worldwide whose products mentioned above where licensed to Burgan Bank. The project was successfully completed in 20 months with a strong team of 12 from Hasibat and six from the customers end at one particular location. Solution:

Smart Building – City Tower Customer Name: United Reality Co. United Reality Company was established in 1973. The company is into performance of all reality activities, mainly buying and selling lands and buildings, its rent and lease. Profile: Issue: Major problem facing firms today is the ability to hire and retain the technical talent necessary to design, implement and maintain the technology solutions that businesses need, that is to have reliable and integrated communication capabilities. Businesses need immediate and reliable access to telephone, fax and Internet services. United Reality Company approached Hasibat for Smart building technology, which could solve problems for tenants. Hasibat team took the charge of supplying and implementation of Cabling, Networking, Infrastructure and Voice Over IP Telephony to make City Tower the first smart building in Kuwait. A state-of-the-art work environment, including full in-building network access, voice service, and affordable, reliable and high-speed Internet access. The project required a strong team of seven from Hasibat – customer service department to complete the project successfully in a record time of six months. Solution:

Public Institute For Social Security Network Cabling Infrastructure at the Public Institute For Social Security Customer Name: Public Institute For Social Security The Public Institution for social security is a public institution, which has an independent budget and has a body corporate. It is subjected to the supervision of the Minister of Finance. The social security system in Kuwait is effectively managed with the help of advanced infrastructure and information technologies.  Profile: Issue: Pubic Institute For Social Security wanted advanced networking, cabling and infrastructure for its new head quarters in Kuwait, for which it approached Hasibat to go hand in hand to accompalish this task. Hasibat team from the Customer Service Department took charge of Installation of Networking, Cabling and Infrastructure at the new head quarters of PIFSS. The project involved a team of two engineers from Hasibat, which was successfully completed in a period of five months. Solution:

Network Infrastructure For Burgan Bank (Al-Aseer Towers) Customer Name: Burgan Bank Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products.   Profile: Issue: In order to stay ahead in the market place Burgan Bank decided on opening a new head quarters in the heart of the city. For which it required proper Infrastructure and Networking for effective and efficient IT related activities.   Our team in Hasibat is always confident of handling projects related to Infrastructure and Networking by its past experiences in such projects, which are huge and diversified. The project carries the task of networking and infrastructure handled by a team of two from Hasibat, currently in its last stage of completion. Solution:

Integration of Voice & Data at Investment Dar Customer Name: The Investment Dar Company   Investment Dar Co. is a major player in investment and financing in Kuwait. Its activities involve conducting all financial transactions in accordance with Islamic sharea and regulations, providing consumers with credit facilities. Managing financial portfolios, investing and developing its customer funds in all types of national and international investments. Investing in real estate, manufacturing, agricultural and other economic sectors.  Profile: Issue: Investment Dar has around 130 employees at 4 branches around Kuwait. In order to work effectively and efficiently, Investment Dar wanted to professionally and systematically handle its data. Hasibat team was faced with the challenge of networking and integrating the voice and data.   A team of five from Hasibat studied the client requirements and successfully accomplished the task of networking and integration of voice and data with the help of Compaq and alpha machines in a span of 3 months. Solution:

Thank You !