Presentation 3

 Company Background  System Requirements Synopsis  Alternative Matrix  Pre-Packaged Software  Outsourcing  Cloud Computing  Custom Development  Implementation Plan  Lesson’s Learned

 National Tint and Trim is a small, locally owned audio and tint store in Ruston, Louisiana. It has a minimum amount of employees and has been conducting the majority of it’s business the conventional way: hard copy. As the company’s customer base continues to grow, it would like to make it’s business processes more efficient.

 National Tint and Trim requires an information system that will integrate website functionality with inventory automation, appointment scheduling, online quoting, tracking consumer buyer statistics, and improving customer service. This will allow customers an ease of access to the information while improving the company’s image. This will be accomplished by integrating the business and suppliers through a central database.

Familiarity with Application Technical Innovations  Novice knowledge base with Quickbooks Point of Sale and Appointment Plus  Basic knowledge of the business processes of National Tint and Trim National Tint and Trim  Mr. Merritt uses Quickbooks for the accounting of National Tint and Trim  Very little knowledge of the Appointment Plus software A tutorial will be provided for this software

Familiarity with Technology Technical Innovations  One team member with on-the-job experience with Quickbooks  All members have evaluated Demo version of Appointment Plus  All technical innovations members have general background in an IT related field National Tint and Trim  Working knowledge of the Quickbooks software  Moderate knowledge base of Windows OS  General knowledge of the hardware components of this system

Project Size The to-be system will combine four major functions including inventory management, appointment scheduling, price quoting, and tracking consumer buyer statistics. Compatibility  The current information system consists of a software program along with online and paper based ordering from no more than four vendors.  The new system will contain an automated inventory system, online quoting process for auto tinting, as well as an online appointment scheduler.

Economical Feasibility (Should we build it?) : HIGH 1. Development Costs QuickBooks Point of Sale Pro Bundle (Point of Sale Software, Bar Code Scanner, Credit Card Reader, and Receipt Printer) $ Installation Costs and Testing $ Software Training $ $3, Reoccurring Costs Appointment-Plus Gold edition software package $920.00/yr. Suddenlink 10mb Internet $ /yr. IT Yearly System Assessment $ per yr. $2, Total $5, Annual Tangible Benefits Increased Efficiency $3,250.00/yr. Reduced Inventory Costs $2,277.50/yr. Reduce Labor Costs $2,600.00/yr. Total Annual Benefits $8, Net Present Value $21, Return on Investment % 7. Intangible Benefit Better supplier relations Increase positive company reputation Increase quality of service Economic Feasibility

Project Champion Rodriguez Merritt Senior Management Timothy McCalman  Plans to use the proposed system in future expansion of the business  Involvement from the owner and project sponsor is critical

Users Employees  Access rights Customers Stakeholders Along with Rodriguez Merritt, customers will benefit from the implementation of this new system.

Who is Luxoft?  Luxoft is a global corporation known for providing services to meet the needs of both business and technology requirements. Luxoft is recognized as an industry leader with numerous awards and quality certifications.  To name a few, Luxoft provides:  Application Software Development  Software Architecture Services  IT Infrastructure Management  IT Strategy Consulting  and more…

Outsourcing Technical Feasibility Familiarity with Business Processes (Moderate )  Team – Moderate  Client – High Familiarity with Technology (Moderate)  Team – High  Hardware  Software  Client – Moderate  Project Size – High

Outsourcing Cost Benefit Analysis

Outsourcing Economic Feasibility

Outsourcing Organizational Feasibility If We Build It, Will They Come? – High Project Champion  Rodriquez Merrit, National Tint & Trim Co- owner Senior Management  Timothy McCalman is the primary co-owner and plans to use the proposed system in future expansion to West Monroe.

Outsourcing Organizational Feasibility Users  At the moment, the organization has fewer than en employees. All employees will have access to the system with certain rights depending on user log in. The owners will be in charge of what their employees can do within the system. In addition, customers will be able to access the interactive website to enable efficiency within the company. Stakeholders  Along with Rodriquez Merrit, customers will benefit from the implementation of this new system.  In today’s digital society, most consumers shop and research online before purchasing a product or service.  This new system will enable consumers to access National Tint & Trim’s inventory and provide more information on scheduling.

 Familiarity with Application: (Low)  Visual Online Data has no knowledge base regarding National Tint & Trim's business processes and is unfamiliar with the as-is system used to keep records of customers and related to inventory.  Donnie Bell Design has no knowledge base regarding National Tint & Trim’s business processes and is unfamiliar with the as-is system used to keep records of customers and related to inventory.  Mr. Merritt has a expert knowledge base regarding National Tint & Trim's business processes and is familiar with the as-is system as the manager of National Tint & Trim.

 Familiarity with Technology: (High)  Visual Online Data is a software engineering firm that has specialized in inventory control software since Since 2004 they have focused their applications towards web application development.  Donnie Bell Design is a graphic design firm that specializes in web designing as well as other graphic design features. Donnie Bell Design is a new business starting just a year ago in  National Tint & Trim management has no knowledge of the visual online software or web site design.  Management has a moderate knowledge base regarding Windows OS™ and Microsoft Office™ software.

 Project Size: (Moderate)  The to-be system will combine four major functions including inventory management, appointment scheduling, price quoting, and tracking consumer buyer statistics.  Compatibility: (Moderate)  The current information system consists of a software program along with online and paper based ordering from no more than four vendors.

 Project Champion  Rodriguez Merritt, National Tint and Trim Co- Owner  Senior Management  Timothy McCalman is the primary co-owner and plans to use the proposed system in future expansion to West Monroe.  Involvement from the Owner and Project Sponsor is critical.

 Users  At the moment, the organization has under ten employees.  All employees will have access to the system with certain rights depending on user log in.  The owner and management will be in charge of what their employees can do within the system.  In addition, customers will be able to access the interactive website to enable efficiency within the company.

 Stakeholders  Along with Rodriguez Merritt, customers will benefit from the implementation of this new system.  In today's digital society, most consumers shop and research online before purchasing a product or service.  This new system will enable consumers to access National Tint and Trim's inventory and provide more information on scheduling.

Technical Feasibility (Can We Build It?) : (MODERATE) Familiarity with Application: (Moderate) Team: (Low)  Technical Innovations has a novice knowledge base regarding National Tint & Trim's business processes.  Technical Innovations is unfamiliar with the as-is system used to keep records of customers and related to inventory.  Mr. Merritt has a expert knowledge base regarding National Tint & Trim's business processes. Client: (High)  Mr. Merritt is familiar with the as-is system as the manager of National Tint & Trim

Familiarity with Technology: (Moderate) Team: (High)  Technical Innovations has a broad range of experience pertaining to hardware and software required to plan, analyze, design, and implement the new system  All of Technical Innovations members have been employed in a IT related field. Client: (Moderate)  National Tint & Trim management has working knowledge of Quick Books™ software.  Management has a moderate knowledge base regarding Windows OS™ and Microsoft Office™ software.

Project Size: (Moderate)  The to-be system will combine four major functions including inventory management, appointment scheduling, price quoting, and tracking consumer buyer statistics. Compatibility: (Moderate)  The current information system consists of a software program along with online and paper based ordering from no more than four vendors.  The new system will contain an automated inventory system, online quoting process for auto tinting, as well as an online appointment scheduler.

Organizational Feasibility (If We Build It, Will They Come) - HIGH Project Champion  Rodriguez Merritt, National Tint and Trim Co-Owner Senior Management  Timothy McCalman is the primary co-owner and plans to use the proposed system in future expansion to West Monroe.  Involvement from the Owner and Project Sponsor is critical. 

Users  At the moment, the organization has under ten employees.  All employees will have access to the system with certain rights depending on user log in.  The owners will be in charge of what their employees can do within the system.  In addition, customers will be able to access the interactive website to enable efficiency within the company.

Stakeholders  Along with Rodriguez Merritt, customers will benefit from the implementation of this new system.  In today's digital society, most consumers shop and research online before purchasing a product or service.  This new system will enable consumers to access National Tint and Trim's inventory and provide more information on scheduling.

 Introduction ◦ National Tint and Trim requires an information system that will integrate website functionality with inventory automation, appointment scheduling, online quoting, tracking consumer buyer statistics, and improving customer service. This will allow customers an ease of access to the information while improving the company’s image. This will be accomplished by integrating the business and suppliers through a central database.

 System Implementation Plan ◦ Technical Innovations chose to purchase a prepackaged system. ◦ Our prepackaged system satisfies all of system requirements including: quoting, purchasing, and scheduling. In addition, this package offers the highest net present value and the easiest means of implementation for a company that does not have a well-trained information system’s department.

 Conversion Strategy ◦ Since the company only has one location, Technical Innovations has chosen to implement a direct conversion for the system. ◦ Direct conversion involves the instant replacement of the old system with the new system. Since the system wasn’t developed from the ground up by National Tint and Trim, they can trust that there will not be in major bugs in the software.

 Change Management ◦ Change management is the process of helping the organization adjust and accept the new system. ◦ Luckily, there is plenty of support from upper management.

 Business Continuity Plan ◦ Currently, National Tint and Trim does not have a system in place. Everything is done by hand and filed away for retrieval. Thus, all employees were trained to run the business in a conventional fashion. Moreover, it will not be hard for the company to revert back to its original structure if the prepackage does not perform as expected.

 Choose group members wisely  Constant Communication  Study for the first quiz  Delegate the workload  It’s not advisable to copy previous projects  Never wait until the last minute  Be prepared to meet on weekends  Late nights are inevitable

 Time management  Beware of the kid playing WoW past midnight in the COB bathroom  Google groups is a lifesaver  Don’t expect meetings to be short  Hope for the best, but plan for the worst  Chat Roulette passes time during group meetings

 Listen to EVERYTHING Mrs. Blackman tells you to do!  Take CIS 450 without a full load  Pick group members before CIS 450 starts  Be able to explain EVERYTHING during your presentations  Freddie listens to country music.  Make sure to turn items to Mrs. Richardson before 12:00…… not 12:05!  Victor’s laptop is made by Fisher Price.