Copyright ©2008 Serena Software, Inc. Click to edit Master subtitle style CLICK TO EDIT MASTER OPTION 1 Upgrading to Serena Business Mashups Presented by: Ethan Goldberg

2 Copyright ©2008 Serena Software, Inc. Review the moving to SBMS guide. Know your ODBC connection Username and Password and the port number for your database (Default is 1521 for Oracle and 1433 for SQL Server) Know Database server name\Instance name. Back up your database prior to the upgrade. Make sure you have enough disk space for the upgrade, if you use the Unicode upgrade utility the size of your database could potentially double. Before you Begin

3 Copyright ©2008 Serena Software, Inc. The multi-environment upgrade requires a specific process to keep these multiple databases synchronized. A very high-level view of the process is as follows: 1. Complete all in-progress changes and move them to your production environment. 2. Upgrade your production environment. 3. Re-establish the other environments using a copy of the upgraded production database. Multi-Environment Upgrade

4 Copyright ©2008 Serena Software, Inc. Always run the utility if your Database is SQL If using an Oracle database running the utility depends on a combination of factors. When to run the Uuencode Utility

5 Copyright ©2008 Serena Software, Inc. During the Unicode Upgrade Utility, in a nutshell, all text fields are translated to Unicode text fields. For example all varchar fields are converted to nvarchar. But, how is that accomplished? The utility steps through each table in the database and does this: - Creates a Temp table with columns matching the target table's text fields, but in Unicode. - Copy the data from the target table into the temp table - Drop the columns in target tables and recreate them as Unicode compliant columns - Copy the data back from the temp table to the target table - Drop the temp table and start over again with the next target table Because Unicode uses 2 bytes to describe each character, there can be significant increases in the size of each ROW in a table. This is especially important in MS SQL Server because of the row size limitation of 8060 bytes. This is a hard limit and will cause the Unicode Upgrade Utility to halt. You will need to clean out some columns and restart the upgrade from the beginning. Two important points to remember: 1. The resulting database may be twice as large as the old TT database, so make sure that they have plenty space for the database to grow. 2. Always, always backup the database before doing the utility, so that you have a clean copy to revert to in case of a failure. What the Unicode Utility does

6 Copyright ©2008 Serena Software, Inc. Installation Welcome Screen

7 Copyright ©2008 Serena Software, Inc. End User License Agreement

8 Copyright ©2008 Serena Software, Inc. Installation Path

9 Copyright ©2008 Serena Software, Inc. Installation Type

10 Copyright ©2008 Serena Software, Inc. Component Selection

11 Copyright ©2008 Serena Software, Inc. License Server

12 Copyright ©2008 Serena Software, Inc. Sample Database Screen

13 Copyright ©2008 Serena Software, Inc. Select Database Type

14 Copyright ©2008 Serena Software, Inc. Database Connection Information

15 Copyright ©2008 Serena Software, Inc. Website Selection Screen

16 Copyright ©2008 Serena Software, Inc. Single Sign-on Screen

17 Copyright ©2008 Serena Software, Inc. JBoss Port

18 Copyright ©2008 Serena Software, Inc. Mail Server Information

19 Copyright ©2008 Serena Software, Inc. Installation Summary Screen

20 Copyright ©2008 Serena Software, Inc. Installation Running

21 Copyright ©2008 Serena Software, Inc. Post Installation Summary

22 Copyright ©2008 Serena Software, Inc. Unicode Upgrade Utility

23 Copyright ©2008 Serena Software, Inc. Unicode Upgrade Utility Running

24 Copyright ©2008 Serena Software, Inc. Unicode Upgrade Utility Complete

25 Copyright ©2008 Serena Software, Inc. Administrator Upgrade Screen

26 Copyright ©2008 Serena Software, Inc. Mashup Administrator

27 Copyright ©2008 Serena Software, Inc. Mashup Manager Login screen

28 Copyright ©2008 Serena Software, Inc. Mashup Manager

29 Copyright ©2008 Serena Software, Inc. Repository Options Screen

30 Copyright ©2008 Serena Software, Inc. Answers For Your Questions

31 Copyright ©2008 Serena Software, Inc. Thank you for Attending