PRESENTED BY: Chief Derek Bergsten Rockford Fire Department

Rockford Fire Department Dashboard

Rockford Fire Department Achievements Four new ambulances outfitted for service Provided a clearer understanding on the use of FMLA, Sick and Workers Compensation Leave. This has allowed our department to be consistent for our personnel with regard to the Rules and Regulations as well as the Local 413 bargaining agreement. The ability to better track individuals on leave and to monitor their progress for a quicker return to work. Damage assessment completed with other City departments to utilize the training that was provided a month earlier Tri-annual exercise at the Chicago Rockford International Airport completed Met with every Officer and Driver on the Department Mock Crash at Jefferson High School

Rockford Fire Department Areas for Improvement Preparing Schedule to ensure complete inspection at every occupancy every 5 years 911 Back up Site- ensure sustainability Unauthorized residential burning as weather gets warmer

Rockford Fire Department

PRESENTED BY: Todd Cagnoni, Interim Director Jovita Donahue, Development Specialist Community and Economic Development Dept.

PRESENTED BY: Todd Cagnoni, Interim Director

CED-Construction & Development Planning Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Planning Section # of Sign Permits Reviewed % of Sign Permits Reviewed in 7 days95%100%97% 100% # of Temporary Sign Permits Reviewed63333 % of Temporary Sign Permits Reviewed in 2 Days95%100% # of Fence Permits Reviewed % of Fence Permits Reviewed in 3 Days95%100% 97% # of Driveway Permits Reviewed % of Driveway Permits Reviewed in 1 day95%100% # of Dumpster Enclosures Reviewed10002 % of Dumpster Enclosures Reviewed in 3 Days95%100% # of Parking Lot Permits Reviewed30002 % of Parking Lot Permits Reviewed in 5 Days95%100% 50% # of Zoning Confirmation Letters Completed % of Zoning Confirmation Letters Completed in 5 Days95%100% # of Comm/MF Plans Reviewed % of Comm/MF Plans Reviewed in 14 Days95%100% # of Home Occupation Permits Reviewed % of Home Occupation Permits Reviewed in 5 Days95%100% # of Tentative Plats # of Final Plats11200 # of ZBA Items55363 # of LAB Items # of Annexations

CED-Construction & Development Building Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Building Section # of 1/2 Family New Reviewed % of 1/2 Family New Reviewed in 3 Days95%100% 67%100% # of 1/2 Acc Detach Reviewed42010 % of 1/2 Acc Detach in 2 Day Reviewed95%100% # of 1/2 Family Add/Alt Reviewed % of 1/2 Family Add/Alt Reviewed in 2 Days95%88%100%93%96% # of Comm/MF Plans Reviewed % of Comm/MF Plans Reviewed in 14 Days95%100% # Plumbing/Mechanical Plans Reviewed % of Plumbing/Mechanical Plans Reviewed in 14 Days95%100% # of Electrical Plans Reviewed % of Electrical Plans Reviewed in 14 Days95%100% # of Counter Permits Comm/MF Issued64431 % of Counter Permits Comm/MF Issued in 2 Days95%100%75%100% # of Demolition Permits % of Demolition Permits in 2 Day95%100% Total # of Plumbing Permits # of Plumbing Permits w/o Child % of Plumbing Permits in 1 Day95%98%100% 97% Total # of Mechanical Permits # of Mechanical Permits w/o Child % of Mechanical Permits in 1 Day95%100%

CED-Construction & Development Building Scorecard Monthly Performance 2012 Monthly Average JanFebMarApr Building Section Total # of Electrical Permits # of Electrical Permits w/o Child % of Electrical Permits in 1 Day95%100%96%100% # of Roofing Permits % of Roofing Permits in 1 Day95%100% 96% # of Siding Permits % of Siding Permits in 1 Day95%100% # of Structural Inspections Reported # of Structural Inspections % of Structural Inspections in 1 Day95%98% 99% # of Plumbing Inspection Reported # of Plumbing Inspections % of Plumbing Inspections in 1 Day95%99% 100%98% # of Mechanical Inspections Reported # of Mechanical Inspections in 1 Day % of Mechanical Inspections in 1 Day95%99%100% # of Electrical Inspections Reported # of Electrical Inspections % of Electrical Inspections in 1 Day95%96%99%100% # of FOIA Requests % of FOIA Requests in 5 Days95%100% 98% # of Online Permits (Of Total Permits)3% 4%3%5%

Monthly Performance 2012 Monthly Average/ Benchmar k JanFebMarApr Property Standards Section # of Property Standards Inspections # of Property Standards Complaints % of Property Standards Complaints Inspected 1 Day95%70%75%80%67% Avg # Days to First Inspection # of Order to Repairs / Violation Letters % of Order to Repairs / Violation Letters in 3 Days95%79%74%89%67% Avg # Days from Inspection to OTR # of Condemnations % of Condemnation Letters in 1 Day95%45%50%41%62% # of Condemenations Lifted # of Emergency Inspections 148 # of Emergency Demos11001* # of Fast Track Demos # of Emergency Orders CED-Construction & Development Property Standards Scorecard

CED-Construction & Development Permit Fees and Construction Value 2013 versus 2012 through March TOTAL PERMIT FEES % CHANGE Building$197,338.93$371, %  Planning$30,335.65$36, %  Total$227,674.58$ 408, %  TOTAL CONSTRUCTION VALUATION % CHANGE Res$2,798,097$9,601,98371%  Com$6,253,061$7,562, %  Total$9,051,158$17,164, % 

CED-Construction & Development Permits & Inspections 2013 vs Through April Total # of Inspections Increased 6.59% Total # of Permits Decreased 28.86%  

CED-Construction & Development 2013 Revenue vs Budget – Planning and Building Through March Total $227,674 $1,281,000 Building Staff Expense

Construction & Development Services Online Process Improvement Activity Identified most frequent permits suitable for online submittal Sign Permits Mechanical Permits Plumbing Permits Improvements Completed Allows for user friendly submittal (applicant no longer needs to input data twice) Easier for Internal staff (clerks do not need to re-enter info on backside of system)

CED- Construction and Development Neighborhood Standards Scorecard

CED- Construction and Development Achievements Online Permitting Upgrade is Complete Property Standards has been integrated into CDS. Property Standards Violation Inspection Time reduced from 10 days to less than 2 days. Weed Season Preparation Completed Software Improvements Temp Staff Start May 20 th Areas of Improvement Incorporate Neighborhood Standards into Construction and Development Services Division T2 Hand Held Technology Design and Implementation Ongoing Problem Properties Evaluation and documentation of policy and procedures for code enforcement.

PRESENTED BY: Jovita Donahue, Development Specialist

Community and Economic Development Dept. Economic Development Div. Scorecard

Community & Economic Development Dept. Economic Development Div Increased Employment Opportunities for LMI & Minorities

Community & Economic Development Dept. Economic Development Div. Achievements Number of Commercial & Industrial Projects Assisted Number of Commercial & Industrial Jobs Created & Retained Dollar Investment in Commercial & Industrial Projects

Increase LMI and Minority Employment Opportunities Research opportunities to leverage ED funding sources Community & Economic Development Dept. Economic Development Div. Areas of Improvement

PRESENTED BY: DEPUTY CHIEF DAVID HOPKINS Rockford Police Department

Rockford Police Department Citywide Scorecard

Rockford Police Department Group A Dashboard

Rockford Police Department Violent Crime Dashboard

Rockford Police Department Property Crime Dashboard

Rockford Police Department Firearm Recoveries

Rockford Police Department RHA

Rockford Police Department Achievements Hired 15 New Officers Initiated Training for Power Document Management System Completed 2 nd Parolee Call-In Completed yearly audit of Property and Evidence Division Latino Community Forum Started police / clergy relations training Served Administrative Search Warrant Improvements Violent Crime Reduction 5% Property Crime Reduction 5% Probation Checks