All New LRP Mgmt & Shopping Environment

New Features Overview 1. One shopping experience, simplified 3. Combine a point order with a regular order and pay shipping once! 4. More product training … integrated 2. Loyalty point redemption online

Goodbye Old Friend …

Goodbye big list! Thanks for the memories!

A Special Note The screenshots you will see in this presentation are designed to be a “how to” reference on the new shopping environment in development. You will see fictitious names, prices, PV amounts, numbers and more. It is intended to give you an advanced preview of what you might expect to see in the new shopping environment. As we speak, programmers are building the elements you see. It is best viewed in ‘presentation/slideshow’ mode.

New Shopping Environment Key Dates 1.March 3 rd … Initial User Feedback Focus Group 2.March 7-8 … Show User Experience to Leaders 3.April 1 st … dōTERRA Corporate Testing 4.Mid to Late April … Focus Groups, Fixes & Beta 5.TBD … Live 6.TBD... Phase 2 Enhancements 7.TBD … Translation & ‘Internationalizing’

What Shopping Areas Does This Replace? biz name]

30,000 Foot View

Learn About Products Note: With no LRP order set up, this user still sees the “Discover LRP” box

Learn About Products

Learn About Limited Time Offers (Phase 2)

Learn About Products Note: With no LRP order set up, this user still sees the “Discover LRP” box

Learn About Products Note: With no LRP order set up, this user still sees the “Discover LRP” box

Learn About Products (with phase 2 product detail tabs) Product Video

A Handy Little Cart Summary

Cart Page with No LRP Order Set Up Discover the savings with dōTERRA ‘s Loyalty Reward Program!

Edit Address X X If you have 125 PV, you qualify to get a FREE Product of the Month! X X

No LRP Order, Cart Page If you have 125 PV, you qualify to get a FREE Product of the Month!

Edit Payment If you have 125 PV, you qualify to get a FREE Product of the Month! X X X X

Review Order and Checkout

Key Point to Remember  For online orders only, shipping charges will be reduced by $1.50

If You Have No LRP Order Set Up

Learn About LRP Orders X X

Create a New LRP Order

Create an LRP Order by Selecting a Date, then Shop Note: If the order fulfillment system has an excessive number of orders to process on a certain day, that day will be not available to select as a shipping day (similar to airline seat booking) …blacked out.

Once an LRP Order is Set Up, Box Changes to ‘Scheduled LRP Orders’

A Closer Look

Cart Changes with an LRP Order Change If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove?

If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? LRP Order items are marked MONTHLY and background is lavender in color

If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? X How to move a ‘MONTHLY’ product to ‘FREE’ with ‘Redeem Points?’ checkbox

A2Z is now in ‘FREE’ section. User can keep shopping, save changes or check out. If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? A2Z Chewable #7889 Size: 60 ct. PV: PV FREE US $ X X 51

If the user is checking out, and the LRP order has less than 100 PV, they’ll see a helpful message If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? A2Z Chewable #7889 Size: 60 ct. PV: PV FREE US $ X X 51 Be Careful! Your LRP order has less than 100 PV, which makes you unable to earn a Fast Start check. It is also less than 125 PV, which makes you unable to receive the free product of the month. Are you sure you want to proceed? Yes. Proceed to Checkout. No. I Want to Update My Cart. X X

Users will be able to cancel an LRP order if they have multiple set up. If it’s their only (or last) LRP, they need to call into Member Services. If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? A2Z Chewable #7889 Size: 60 ct. PV: PV FREE US $ X X 51 Be Careful! Cancelling your only LRP order makes you ineligible to receive … Your current product point percentage Fast Start Bonuses Free Product of the Month To cancel this LRP order, please contact your sponsor or enroller, or call Member Services at X X

A ‘LIMITED TIME’ product is added. Another ‘FREE’ product added. If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? A2Z Chewable #7889 Size: 60 ct. PV: PV FREE US $ X X Hawaiian Sandalwood #6783 Size: 5 ml PV: PV LIMITED TIME US $ X Peppermint #6783 Size: 15 ml PV: PV FREE US $ X X 25

Change Your Mind? Uncheck a product’s “Redeem Points” box… If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? A2Z Chewable #7889 Size: 60 ct. PV: PV FREE US $ X X Hawaiian Sandalwood #6783 Size: 5 ml PV: PV LIMITED TIME US $ X Peppermint #6783 Size: 15 ml PV: PV FREE US $ X X 25

The product jumps back up to your ‘MONTHLY’ section If you have 125 PV, you qualify to get a FREE Product of the Month! Product Quantity PV Frequency Price Redeem Points? Remove? Hawaiian Sandalwood #6783 Size: 5 ml PV: PV LIMITED TIME US $ X Peppermint #6783 Size: 15 ml PV: PV FREE US $ X X 51

Key Point to Remember  Combining a point order and a regular order is only available online.

Order Review

A Closer Look …

Order Review

A Closer Look…

The Savvy Can Be In & Out in 1-2 Screens

If you have 125 PV, you qualify to get a FREE Product of the Month! Screen #1

Screen #2

Key Points to Remember  Combining a point order and a regular order is only available online.  For online orders only, shipping charges will be reduced by $1.50  Translation: Encourage Online Ordering

Phase 2 Development Limited Time Offers Section Integrate with Enrollment Process Product Training ‘Tabs’ - Product Pages ‘Make This an LRP Order’ Button

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