Changing behaviours for better lighting control and patient experience A collaborative partnership.

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Presentation transcript:

Changing behaviours for better lighting control and patient experience A collaborative partnership

Sustainability behaviour change charity focused on action, not campaigning. Winners of 2013 Energy Awards and HSJ Efficiency Award with Barts Health NHS Trust UN accredited programmes in business, public sector bodies, schools and communities 20 years of practical engagement experience 2 Global Action Plan

“We need to get in to behavioural sciences”, Duncan Selbie, Public Health England “Behaviour change is most likely to happen when we can build a positive image that we can all aspire to” Sonja Roschnik, SDU Sustainable Development Strategy for healthcare system

Opportunities £35m energy savings 280,000 tCO2 savings Question: What motivates staff to take energy saving actions?

Motivations: The 4 P’s Healing environment Working environment Healthier planet Reduces waste and saves money Patients People Planet Pocket

Local knowledge blended with broad guidance

7

Engagement Techniques 8

Healthcare Bring some light relief

Engagement Overview 10 Green Ideas NHS SD 2012 Focus Groups Impact Hierarchy TLC behaviour audits TLC behaviour audits Biscuit & Poster Deployment Superstar Fliers (norming & social contract) Toolkit Deployment Screensavers & Patient Experience Survey Deployment Fairtrade Goodies (3 of 9 challenges) Supplier Support (workshops, poster & briefing) Champions Feedback TLC Video NHS SD 2013 Hi-5s Mr Switch It RLH Hospital Tours Green Ideas EcoInteractives

Ask Employees For Their Suggestions

What are staff reporting? “We'd never considered the fact that every door was open over night. It makes the ward calmer with doors closed.” (Royal London 7c) “People are more responsible and seen good improvement as a cooperative team. It has made people more aware of their environment, particularly in a new build.” (Royal London 4f)

Opportunities £35m energy savings 280,000 tCO2 savings Question: How can we help every hospital run Operation TLC? Where Next #1 Operation TLC National

Where Next #2 Community health and environment programmes Cold homes cause the NHS to deliver £850m of treatment p.a. Air pollution could be contributing to as many as 50,000 deaths in the UK per year Every £1 spent on making a home warmer saves the NHS 42p

Chris Large Partner Global Action Plan T: E: 1 Help all hospitals embark on Operation TLC