Developing the Code of Conduct Claire Higgins Development Coordinator Non-Registered staff
The journey begins….. E-brief request October 2011 Project Title: Improve Selection and Interview processes of Support staff working in NHFT. First meeting Wednesday 30 th November
Objective and aim….. Develop a robust selection and interview process to ensure that newly selected healthcare support staff have the abilities to embark on a continual career pathway of development.
Topics for discussion…. Literacy and Numeracy Skills Communication Skills Behaviours and Attitude IT Skills Compassion and Empathy Skills Code of Conduct
Research begins…. To develop ideas for “A professional Code of conduct” for support staff Discussions with senior colleagues Peer group sessions 1-1 meetings with managers and medical staff
Feedback sessions… 12 th December 2011 Verbal feedback provided following discussions with NHFT Staff members Draft Code of Conduct requested
Research continues….
Feedback continues…. 12 th January 2012 Draft Code of Conduct produced Initial draft 2 page document based on core NHFT values
Assignment complete?.... March 2013 received requesting assistance with new Support Worker Forums/Conference Assigned Code of Conduct Project Lead
Project group requested…. First support worker forum 19 th February 2013 Assistance requested from colleagues to work upon contents of Code of Conduct Information provided via from project group
Skills for Health…. Release of National Minimum Training Standards National Code of Conduct produced March 2013
Further discussions….
Final changes…. Some changes to wording within document Professional printers contacted Funding received to produce professional booklet
The journey continues…. Director of Nursing NHFT advised trust publicist of Code of Conduct Meeting arrange to discuss potential journal for publication Article written by J Adams – NHFT Publicist incorporating Code of Conduct
Publication…. Success January 2014 British Journal of healthcare assistants bin/go.pl/library/article.html?uid=102236;arti cle=BJHA_7_12_606_609
Any questions ? Claire Higgins Development Coordinator Non-Registered Staff Professional Practice, Education and Training Team Huxlow House St Mary’s Hospital Tel: