SkillSoft Product Update Jeff Bond Vice President, Product Marketing Learning: Re-Imagined

Major Takeaways from Last Year Shorter Business Courses Leveraging Granular Content Unified Reporting Collaboration Technologies Mobile Content Delivery

2009 Content Build Plan Continued Strong Investment in Core Content Collections

Business & Compliance Courseware Currently in Development IIBA CBAP Update BABOK 2.0 PRINCE2: 2009 Foundations Update Compliance new subjects & key updates Industry Overview Updates * starting soon New 1-hour Business Courses Redevelop from scratch with 2009 content perspective ~64 courses this year Leadership Essentials Participating in Teams Essentials Business Grammar Business Writing Telephone Essentials Creativity & Innovation Leading Teams Leading Virtual Teams Remote/ Telecommuting Employee Work/Life Balance Managing Your Career Workplace Diversity Administrative Professional Skills Managing Change Time Management Interpersonal Communication Workplace Conflict

Business & Compliance Courseware Currently in Development IIBA CBAP Update BABOK 2.0 PRINCE2: 2009 Foundations Update Compliance new subjects & key updates Industry Overview Updates * starting soon New 1-hour Business Courses Redevelop from scratch with 2009 content perspective ~64 courses this year Leadership Essentials Participating in Teams Essentials Business Grammar Business Writing Telephone Essentials Creativity & Innovation Leading Teams Leading Virtual Teams Remote/ Telecommuting Employee Work/Life Balance Managing Your Career Workplace Diversity Administrative Professional Skills Managing Change Time Management Interpersonal Communication Workplace Conflict Multi-Language Localization 9 of our first 1-hour courses leadership, teaming, and French Spanish German Mandarin Portuguese ….Japanese later

Annual Customer Content Survey Our principal way of prioritizing our course build plan each year This year’s survey went out in mid-August and completed last week 700+ customer responses Live Learning Content Survey to go out in October

Business Subject Voting CoachingDealing with Conflict*Time Management*Managing Change*Problem-Solving & Decision-MakingWorking with Difficult PeopleInterpersonal Communication*NegotiationPersuading & InfluencingCustomer Service EssentialsFinance for Nonfinancial ProfessionalsEstablishing & Leveraging Trust Communicating GloballyTalent ManagementTechnical WritingPMI Program Management CertificationIndustry Overview Updates Likely to Fit Into 2010 Plan Additional Vote Getters (Beyond our likely capacity) 18.Managing Experts 19.GPHR – Global Professional HR (HRCI) 20.PMI Risk Management 21.Change Management for Merger/Acq. 22.Accounting Fundamentals (update) 23.Understanding Financial Statements 24.PMI Portfolio Management 25.Certified Admin Professional (IIAP)

IT & Desktop Courseware Currently in Development CompTIA A Essentials A Practical Application Microsoft End User Live Meeting Outlook Web Access Windows 7 End User Internet Explorer 8 IT Security Countering IT Security Threats: Ethical Hacking Secure Wireless LANS Linux Professional Institute LPIC-1 Exam 102 Microsoft Technical Windows 7 Configuration Windows 7 Enterprise Support SQL Server 2008 Business Intelligence SAP Technical SAP Overview for Project Teams VMWare VMWare Overview VMWare Workstation Web Design Website Design Principles JavaScript

IT End User Subject Voting Microsoft Office 2010Social Networking TechnologiesMicrosoft Office Live MeetingMicrosoft Windows 7*Lotus Notes 9SAP Business Suite 7 Additional Vote Getters (Beyond our likely capacity) 7.IT Foundations 8.Podcasting Technologies 9.SAP 6.0 Fundamentals 10.Microsoft Office Communicator RSS Technologies 12.Adobe Photoshop CS4 for Mac 13.SAP Crystal Reports PeopleSoft Enterprise Version R12 Oracle E-Business Suite 16.Adobe Dreamweaver CS4 for Mac 17.Microsoft Office Outlook Web Mail 18.Adobe Flash CS4 for Mac 19.Microsoft OneNote Microsoft Security Essentials 21.Microsoft Excel 2008 for Mac 22.Microsoft Word 2008 for Mac 23.Microsoft PowerPoint 2008 for Mac 24.Microsoft Entourage 2008 for Mac Likely to Fit Into 2010 Plan

IT Professional Subject Voting Web Site Design Principles*VMware Overview*Microsoft Windows Server 2008 R2AJAX for Microsoft ASP.NET 3.5Cisco CCNA Update (2 exams)ISACA CISM Security CertificationMicrosoft Visual Studio 2010Agile Software DevelopmentMicrosoft Exchange Server 2010Cisco CCNP Update (4 exams)VMware Server 1.0BlackBerry Enterprise ServerSAP BusinessObjectsMicrosoft Windows 7 Enterprise*Cisco CCDA Update Additional Vote Getters (Beyond our likely capacity) 16.Cisco CCSP Update 17.Oracle Database 11g: Change Mgmt. 18.Web Services (W3C) 19.AJAX for Java Developers 20.Java EE 5 21.VBScript 22.CompTIA Server CompTIA Linux Cisco CCNA Security Update 25.Microsoft Visual C R12 Oracle E-Business Suite Essentials 27.LPIC Advanced Level Linux Professional 28.Cisco CCIP 29.Cisco CCIE 30.ISC(2) SSCP 31.Java - Programming for Mobile Devices 32.Cisco CCNA Wireless Update 33.Service-Oriented Architecture 34.Sun Solaris 10 Administration Likely to Fit Into 2010 Plan

SkillSoft Leadership Advantage™ Provide current leaders and high-potential future leaders with a focused resource: Concise learning tracks addressing key leadership competencies Targeting a two-hour “must know” experience Easy access from the LMS, a leadership portal, or stand- alone Customizable

SkillSoft Leadership Advantage ™ Combines foremost theory with real-world application John Kotter Vijay Govindarajan Tom Peters Each learning track includes: Engaging combination of content types: QuickTalks ExecSummaries ExecBlueprints Business Exploration Series Learning Sparks Key Concepts Self Assessments and Tools. Compelling content from key thought leaders.

Welcome Screen provides a high-level overview of the content of each learning track as well as: Left-hand navigation to the different sections of the track A positioning Quick Talk Objectives Bios of Faculty and Contributors SkillSoft Leadership Advantage ™

Each section includes a variety of assets organized in a logical narrative: Interactive Learning Sparks introduce Case Studies for practice and review Key Concepts highlight essential info Quick Talks and excerpts from Executive Blueprints and ExecSummaries provide real-world insights Business Impacts Self-assessments and Tools provide tools to bring new skills into the workplace SkillSoft Leadership Advantage ™

Summary complements the information provided in the Welcome overview and frames the overall learning Final Challenge provides a capstone event for learners to review key learning points through an interactive business challenge SkillSoft Leadership Advantage ™

Downloadable resources allow learners to access content “on the go”: Audio and video downloads of Quick Talks PDFs and audio versions of full ExecBlueprints and ExecSummaries Word®-versions of Tools and Self Assessments SkillSoft Leadership Advantage ™

Leading Organizations Leading vs. Managing Leading through Motivation Leading Business Execution Leading Change Leading Innovation Building & Leading Teams Strategic Agility Strategic Thinking Globalization Competitive Strategy Risk Management Managing Managing Performance Developing People Moving into Management Delegating Coaching Managing a Crisis Goal Setting Managing Remote Employees Managing Managers Hiring & Interviewing Talent Management Leading Diversity Recruiting Talent Retaining Talent Succession Planning Working with Others Emotional Intelligence Managing Conflict Giving & Receiving Feedback Influencing & Persuading Managing Upward Relationships Assertiveness Business Writing Communicating Bad News Negotiating Presenting Process Management Project Management Business Process Improvement Quality Essentials Outsourcing Analytical Skills Problem-Solving & Decision-Making Self-Management Ethics, Integrity & Trust Accountability Priority Setting Time Management Creative Thinking Career Management Continue Self Improvement Adapting to Change Persevering & Overcoming Adversity Stress Management Work/Life Balance Business Acumen Finance Essentials Business Case Development Budgeting Essentials Business Plan Development Marketing Essentials Customer Focus Target Learning Tracks December 2009

Leading Organizations Leading vs. Managing Leading through Motivation Leading Business Execution Leading Change Leading Innovation Building & Leading Teams Strategic Agility Strategic Thinking Globalization Competitive Strategy Risk Management Managing Managing Performance Developing People Moving into Management Delegating Coaching Managing a Crisis Goal Setting Managing Remote Employees Managing Managers Hiring & Interviewing Talent Management Leading Diversity Recruiting Talent Retaining Talent Succession Planning Working with Others Emotional Intelligence Managing Conflict Giving & Receiving Feedback Influencing & Persuading Managing Upward Relationships Assertiveness Business Writing Communicating Bad News Negotiating Presenting Process Management Project Management Business Process Improvement Quality Essentials Outsourcing Analytical Skills Problem-Solving & Decision-Making Self-Management Ethics, Integrity & Trust Accountability Priority Setting Time Management Creative Thinking Career Management Continue Self Improvement Adapting to Change Persevering & Overcoming Adversity Stress Management Work/Life Balance Business Acumen Finance Essentials Business Case Development Budgeting Essentials Business Plan Development Marketing Essentials Customer Focus Target Learning Tracks January 2010

Leading Organizations Leading vs. Managing Leading through Motivation Leading Business Execution Leading Change Leading Innovation Building & Leading Teams Strategic Agility Strategic Thinking Globalization Competitive Strategy Risk Management Managing Managing Performance Developing People Moving into Management Delegating Coaching Managing a Crisis Goal Setting Managing Remote Employees Managing Managers Hiring & Interviewing Talent Management Leading Diversity Recruiting Talent Retaining Talent Succession Planning Working with Others Emotional Intelligence Managing Conflict Giving & Receiving Feedback Influencing & Persuading Managing Upward Relationships Assertiveness Business Writing Communicating Bad News Negotiating Presenting Process Management Project Management Business Process Improvement Quality Essentials Outsourcing Analytical Skills Problem-Solving & Decision-Making Self-Management Ethics, Integrity & Trust Accountability Priority Setting Time Management Creative Thinking Career Management Continue Self Improvement Adapting to Change Persevering & Overcoming Adversity Stress Management Work/Life Balance Business Acumen Finance Essentials Business Case Development Budgeting Essentials Business Plan Development Marketing Essentials Customer Focus Target Learning Tracks February 2010

Leading Organizations Leading vs. Managing Leading through Motivation Leading Business Execution Leading Change Leading Innovation Building & Leading Teams Strategic Agility Strategic Thinking Globalization Competitive Strategy Risk Management Managing Managing Performance Developing People Moving into Management Delegating Coaching Managing a Crisis Goal Setting Managing Remote Employees Managing Managers Hiring & Interviewing Talent Management Leading Diversity Recruiting Talent Retaining Talent Succession Planning Working with Others Emotional Intelligence Managing Conflict Giving & Receiving Feedback Influencing & Persuading Managing Upward Relationships Assertiveness Business Writing Communicating Bad News Negotiating Presenting Process Management Project Management Business Process Improvement Quality Essentials Outsourcing Analytical Skills Problem-Solving & Decision-Making Self-Management Ethics, Integrity & Trust Accountability Priority Setting Time Management Creative Thinking Career Management Continue Self Improvement Adapting to Change Persevering & Overcoming Adversity Stress Management Work/Life Balance Business Acumen Finance Essentials Business Case Development Budgeting Essentials Business Plan Development Marketing Essentials Customer Focus Target Learning Tracks May 2010

Leading Organizations Leading vs. Managing Leading through Motivation Leading Business Execution Leading Change Leading Innovation Building & Leading Teams Strategic Agility Strategic Thinking Globalization Competitive Strategy Risk Management Managing Managing Performance Developing People Moving into Management Delegating Coaching Managing a Crisis Goal Setting Managing Remote Employees Managing Managers Hiring & Interviewing Talent Management Leading Diversity Recruiting Talent Retaining Talent Succession Planning Working with Others Emotional Intelligence Managing Conflict Giving & Receiving Feedback Influencing & Persuading Managing Upward Relationships Assertiveness Business Writing Communicating Bad News Negotiating Presenting Process Management Project Management Business Process Improvement Quality Essentials Outsourcing Analytical Skills Problem-Solving & Decision-Making Self-Management Ethics, Integrity & Trust Accountability Priority Setting Time Management Creative Thinking Career Management Continue Self Improvement Adapting to Change Persevering & Overcoming Adversity Stress Management Work/Life Balance Business Acumen Finance Essentials Business Case Development Budgeting Essentials Business Plan Development Marketing Essentials Customer Focus Full Product Build Out – 2010 and Beyond

SkillPort SaaS Learning Management Platform Over customer sites, utilized by over 65% of our customers Has allowed SkillSoft to explore & innovate key synergies between learning content and LMS: –Download/Offline course management –Mentoring infrastructure –Multi-modal search at granular content levels –Certification View –Blended Learning Program structures –KnowledgeCenter portals # of Customers using SkillPort

SkillPort March 2009 “Controlled” Enhancement Roadmap for 2009  Redesign of Learner UI (except for My Progress ) –Compare asset descriptions in Catalog –Drag and drop assets to MyPlan –View detail in Search without navigating away –View in Catalog capability –MyPlan contains all assets – includes sort/filter capabilities  First wave of Admin UI redesign  Overall More Streamlined Navigation  Approximately 200 Clients

SkillPort 7.0 SR1 – Sept 2009 – “General” Enhancement Roadmap for 2009  Learner UI 100% redesigned  Admin UI 80%-to-90% redesigned  Admin UI internationalized to support future language versions

SkillPort – Beyond 7.0 Major Reporting Initiative * –Enhanced scalability for our largest customers eliminate need for separate SARM product –Consistency across SkillPort and Books24x7 –Allow centralization of reporting from SkillPort Eliminate need to navigate to B24, ILT, etc. to get certain reports –Additional analytics & graphical reporting InGenius Integration Search-and-Learn Extend Use of More Granular Content Objects –Assignment of course topics and book chapters to MyPlan –Course topics and book chapters in Learning Programs Phased Releases –First release in late 2009 or early 2010 –Follow-on releases in 2010 Enhancement Considerations for 2010

Integration Strategy OLSA –Continues to be used extensively by customers –New products are supported with OLSA –Breakout later today with Gary Hartman Portlets –SharePoint support released in 2009 –Working with customers to grow adoption –Breakout later today with Stephanie Pyle

KnowledgeCenters Targeted Learning Portals Targeted to 20 defined audiences Courses Books Business Exploration titles Customizable with KC Editor 300+ SkillSoft customers now using KCs Recent and Near Term Enhancements -Learning Sparks -Expanded Search -Expanded Tracking & Reporting -KC Editor enhancements

Next-Generation Simulations SkillSoft Efforts To-Date Feedback we will be watching for What would you most want to see in our next generation of simulations? Is an enhanced simulation a “game”? If not, what’s missing? How serious, fun or funny should a learning simulation be? SkillSim Simulations Challenge Series Innovation Lab Gaming Prototype (CAFÉ 2008)