Streamline your Customer’s update Experience

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Presentation transcript:

Streamline your Customer’s update Experience Shelly Bakke| Microsoft

Consumption Experience CU Releases 2014 2015 CU CU CU R3 6 months 6 months CU comprises of: Roll-up hotfixes Regulatory updates New capabilities Predictable Release Schedule Easily Discoverable (Cloud) Quick Adoption (Context aware and Auto-merge) All planned enhancements are subject to change without prior notice

LCS Update Installer Available via LCS Customize update package Save update package for install later See conflicts as it relates to YOUR environment

Cloud Powered Support Case submission via LCS Collaborative environment GOAL: Faster Resolution

Cloud Powered Support Live Demo….

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