© 2009 VMware Inc. All rights reserved Confidential VMware From Datacenter to Desktop

2 Confidential VMware Is the Leader in Desktop Virtualization  Industry first Integrated online and offline solution  Most proven, mature, deployed technology  9,500+ customers  View + vSphere + Ecosystem = complete solution Workstation VMware 1st ESX VMware 1st VDI VMware 1st PColP VMware 1st Client Virtualization VMware 1st 2010

3 Confidential Strong Partner Ecosystem Task Workers Servers/Storage Management/ Security Thin Clients Protocol/ Network

4 What Keeps You Up At Night How do I maintain or improve desktop management when I’m required to do more with less? with diverse end-user requirements managing the variety of end point devices has become an overwhelming and expensive task I spend a lot of time on desktop support calls. But I really need to focus on strategic IT initiatives that really add value. It is difficult to respond quickly when employees are mobile and scattered across the world. Windows 7 is here, I need to prepare for it! Information and data is our most important asset. We spend too much time recovering lost data from stolen laptops. What about the cost of managing your desktops? I feel like I’m constantly patching and upgrading applications and OS images

5 Confidential OPEXCAPEX For every $1 spent on hardware, companies spend $3 to manage. $1 $3 Source: IDC Study 2009 The Cost of Desktop Management Is Staggering Increasing IT costs Are the needs of IT and end-users being met?

6 Confidential Desktop virtualization is the answer now “…Conditions are ripe for virtual PCs…” —Wall Street Journal “…Conditions are ripe for virtual PCs…” —Wall Street Journal  Lower TCO by 50%  Ease Windows 7 migration  Technology is ready  User adoption on the rise  Broad partner ecosystem support

7 Confidential How VMware View Helps Reduce IT Costs * Customer examples compiled from typical cases in the industry VMware View reduces desktop TCO by up to 50% Source: IDC White Paper, 2009 OPEX Savings  Reduce help desk calls  Improve desktop management efficiency  Simplify security and compliance  Provision users & deploy desktops in minutes CAPEX Savings  Delay hardware refreshes  Reduce storage requirements  Improve desktop consolidation ratios  Improve backend user density OPEX Savings  Reduce help desk calls  Improve desktop management efficiency  Simplify security and compliance  Provision users & deploy desktops in minutes Increased Productivity  Reduce end-user downtime  Automate desktop and data backup  Simplify desktop for end-users

8 Confidential Modernizing the Desktop – A Managed Service Model Persona Applications Operating System Centralized Management Desktop Delivery Modern Desktop

9 Confidential VMware View Solution Overview

10 Confidential Critical Solution Components Reduce IT Costs  Usability  Flexibility User Experience  View Client  PCoIP Protocol  Local Mode  Simplicity  Efficiency  Security Management  View Manager  View Composer  ThinApp  Availability  Reliability  Scalability Platform  vSphere for Desktops

11 Confidential Components of Desktop as a Managed Service Reduce IT Costs  Usability  Flexibility User Experience  View Client  PCoIP Protocol  Local Mode  Simplicity  Efficiency  Security Management  View Manager  View Composer  ThinApp  Availability  Reliability  Scalability Platform  vSphere for Desktops

12 Confidential Managing the Modern Desktop  Simplicity with Single Console Management  Manage desktop components from a single console  Operating System  Applications  Apply policy, assign applications and deploy desktops  Monitor and troubleshoot with a unified view of the desktop infrastructure Management

13 Confidential Efficiency of Operating System Management  Streamline OS management  Updated and patch without disrupting end-users  Apply security policies centrally OS Management  Base image for groups of end- users  Patch and upgrade centrally and independently  Apply group or global policies  Secure desktop and data Management

14 Confidential Efficiency of Application Management  Centralize and streamline application assignment  Simplify application patching and upgrades with ThinApp  Address the diversity of end user requirements Application Management  Applications integrated with the standard image  Support for end-users with unique application requirements  Application customization OS Management  Base image for groups of end- users  Patch and upgrade centrally and independently  Apply group or global policies  Secure desktop and data Management

15 Confidential Enhanced Desktop Security  Improve control with data secure in the datacenter  Enable access to desktops with encrypted access from all endpoints  Simplify compliance with central control and auditing of desktop and data usage Management

16 Confidential Simplified AV with vShield Endpoint Improve performance and effectiveness of existing endpoint security solutions  Offload AV activity to Security VM (SVM)  Eliminate desktop agents and AV storms  Enable comprehensive desktop VM protection  Centrally manage AV service across VMs with detailed logging of AV activity  Partner Integration through EPSEC API - Trend Micro VM Persona APP OS Kernel BIOS VM Persona APP OS Kernel BIOS VM Persona APP OS Kernel BIOS SVM OS VMware vSphere AV Hardened Introspection

17 Confidential Reduce IT Costs  Usability  Flexibility User Experience  View Client  PCoIP Protocol  Local Mode  Simplicity  Efficiency  Security Management  View Manager  View Composer  ThinApp  Availability  Reliability  Scalability Platform  vSphere for Desktops Components of Desktop as a Managed Service

18 Confidential Platform Why the Platform Matters  Desktops are a critical enterprise service  Immediate availability is expected at every logon  Solution must grow to meet needs today and into the future

19 Confidential Availability for Desktops  Reduce desktop downtime Ensure zero downtime and zero data loss VMware Fault Tolerance Protect against unplanned server downtime High Availability Recover quickly from planned or unplanned site downtime Site Recovery Manager Platform

20 Confidential Reliability for Desktops  Ensure optimal desktop performance Protection from planned server downtime vMotion Protect from planned storage downtime Storage vMotion Platform

21 Confidential Components of Desktop as a Managed Service Reduce IT Costs  Usability  Flexibility User Experience  View Client  PCoIP Protocol  Local Mode  Simplicity  Efficiency  Security Management  View Manager  View Composer  ThinApp  Availability  Reliability  Scalability Platform  vSphere for Desktops

22 Confidential User Experience Endpoint Device Flexibility Desktop PC/Laptop Windows, Mac OS or Repurposed PCs Mobile Devices iPad/iPhone Android* Thin Client/Zero Client Broad Industry Support * Wyse Pocket Cloud

23 Confidential Uncompromised Usability Flash Content and Graphics Multimedia Redirection Progressive Build of Graphics True Multi-Monitor USB Redirection Print Optimizations User Experience

24 Confidential Delivering The Best User Experience  Adaptive protocol for optimal user experience on LAN and WAN  End-to-end software solution with optional hardware  Addressing requirements from the task worker to power user User Experience

25 Confidential View Client with Local Mode  End-User benefit Virtual desktop is run on top of local operating system Access desktop, applications and data regardless of network availability Desktop synchronized with the datacenter  IT Organization benefit Desktops managed centrally Desktop image is encrypted Extend IT security policies to local desktop User Experience Extending View To New Use Cases Mobile Contractor BYOPC EOIT Persona APP OS Persona APP OS Persona APP OS Persona APP OS Persona APP OS

26 Confidential Task Workers Knowledge Workers Power UsersMobile Users  Well defined desktop  Predictable tasks  Controlled environment  Personalized desktop  Variety of tasks  Variety of apps  Multimedia content  High-end apps  Maximum performance  Personalized desktop  Multimedia content  Device flexibility  Disconnected access  Remote access  Personalized desktop Addressing the Broadest Range of Users VMware View User Experience

27 Confidential VMware View – Next Steps Learn More Build The Business Case Explore The Capabilities

28 Confidential Thank you! Questions?

29 Confidential Use Cases

30 Confidential Migrate To Windows 7 With VMware View AssessmentApplications OS + Profiles Deployment  Increased CapEx – many customers will need to buy new hardware  Increased OpEx - complex desktop architecture increases IT dependencies  Traditional migration methods prone to errors as well as roadblocks like application compatibility Traditional Migration  Save up to 50% compared to traditional migration methods  Migrate desktops up to 2x faster  Minimize applications compatibility concerns  Enjoy the benefits of next-gen desktop delivery Migrate With View Audit/Assessment Applications Compatibility & Remediation Hardware/Software Acquisition OS + App + Driver Installation Test & Deploy Restore User/App Data & Train Users

31 Confidential Healthcare IT VMware View Solutions for Healthcare  Fast access to applications and data from any terminal  Ability to roam their session as they move  High availability  Familiar look and feel  Secure remote access  Simplify management  Quickly roll out new applications or services EMR/EHR  Maintain compliance and protect sensitive data  Satisfy end users  Reduce costs Streamline Clinician Workflow with Follow Me Desktop (Tap and Go) Caregivers

32 Confidential VMware View Solutions for Federal Government Training Centers COOP/Emergency Preparedness Work-at-a-Distance  Rapidly provision desktops  Ensure security with centralized control and management  Reduce costs and increase control  Support distance learning and lab environments  Ensure high productivity by providing always-on availability  Enable immediate and flexible access to desktops and applications  Deliver a consistent and familiar user interface, eliminating the need to retrain remote users  Deliver continuously available desktops and applications in the event of a pandemic or catastrophic or disruptive event  Bring VMware vSphere HA and DR capabilities to the desktop  Quickly provision personalized desktops to first responders regardless of location

33 Confidential Claims Adjuster/Field Agent VMware View Solutions for Financial Services  Centrally manage desktops and kiosks in corporate datacenter  Deliver consistent desktop experience to a range of devices and end-users  Minimize IT footprint at remote branch offices  Centrally manage desktops for remote workers  Deliver easy to use mobile desktop and applications  Deliver built-in desktop business continuity  Ensure security with centralized control and management  Reduce costs and increase control Point of Sale/Kiosks

34 Confidential VMware View Solutions for Education Classroom and Labs Distance Learning Remote Campuses  Provision new desktops quickly  Ensure consistent user experience across sessions  Improve security with centralized control and management  Reduce cost of managing the desktop environment  Manage all desktops centrally from a common datacenter  Standardize desktop images for all campuses  Deliver a secure, reliable user experience to remote end-users  Centralize management of desktop environment  Deliver desktops to a variety of locations  Ensure consistent experience across users  Reduce cost of supporting a diverse student population

35 Confidential How To Deploy

36 Confidential Desktop VMs Internal Users View Manager  Pilot group of 50–500 users  Internal, non-mobile users Stage 1a - Enable Internal Users

37 Confidential ThinApp DMZ Security Proxy Stage 1b – Expand to External Users View Manager External Users Internal Users Desktop VMs

38 Confidential ThinApp Stream Applications DMZ Security Proxy Stage 1c – Integrate Application Virtualization View Manager External Users Internal Users Desktop VMs

39 Confidential ThinApp Stream Applications Stage 2a – Deliver Virtualized Applications Internal Users

40 Confidential ThinApp Stream Applications Stage 2b – Virtual Desktops and Applications Internally View Manager Internal Users Desktop VMs

41 Confidential ThinApp Stream Applications DMZ Security Proxy Stage 2c – Desktops and Apps to Internal/External Users View Manager External Users Internal Users Desktop VMs

42 Confidential  Preliminary design  Prototyping  End-user pilots for pre- production use  Enterprise Class Desktop Design for large-scale production deployments  Best-practices based implementation  Proof of Concept  Education AdoptExpand Standardize VMware View/ThinApp Jumpstarts Plan & Design for VMware View Plan and Design for VMware ThinApp View Upgrade Service Desktop Service Offerings Desktop Virtualization Assessments VMware View Pilot VMware ICM Education Offerings

43 Confidential VMware View 4.5 Pricing and Packaging View EnterpriseView Premier vSphere for desktop vCenter View Manager 4.5 View Composer Local Mode vShield Endpoint ThinApp 4.5 Pricing per seat (concurrent connection) $150$250