Poster Presentations – 21 Aug 2014 Start Time Poster Presentations – 21 Aug 2014 Room 1 Room 2 Room 3 9.00am To Improve Operational Efficiency In Processing Staff Outpatient Medical Benefits Ms Janessa Peh/ Chua Pek Kim, KKH Integrating Planning And Budgeting For Value Creation Ms Jaime Low, SHHQ Using Open-Date Appointments & Early Physiotherapy Intervention To Prevent ED Re-attendance And Address Long Orthopaedics Leadtime Dr Lee Wee Yee, CGH 9.20am Embracing Diversity Ms Lee Pei Zhi, SGH Financial Shared Services (FSS) Journey – eClaims Ms Diana Teo/ Grace Tan, SHHQ Simpler, Faster Queue and Payment System Through 1 Queue 1 Bill (1Q1B) Ms Lay Sock Yee, NHCS 9.40am Mentoring Programme For Clinical Leaders Mr Tan Juan Fiu Louis, KKH Healthcare Cost-Savings Initiative From An Evidence-Based Review of DHA Supplements In KKH Formulary Ms Lim Kae Shin, KKH Shorter Waiting Time Lesser Calls   Mr Albert Tan, SNEC 10.00am Tea Break 10.30am Optimization Project For Inventory Management Ms Clara Chua Geck Leng, NHG Diagnostics 25 Minutes Too Late Mr Ervin Tan Zixu, KKH Banking On Everyday Questions Mr Jerry Wong Cong You, SGH 10.50am Computerised System To Consolidate and Digitise Just-In-Time (JIT) Inventory Management System Ms Veronica Kwok Hong Har, NHCS Patient Centric SingHealth And Eastern Health Alliance e-appointment – Transforming The Appointment Booking Experience For Patients And Care Givers Ms Kathryn Ng Chew Kuan, SHHQ Failure Mode And Effects Analysis (FMEA) Applied To High-Dose-Rate Prostate Brachytherapy Treatment Planning And Delivery Ms Nur Farhanah Binte Said, NCCS 11.10am Process Improvement With Use Of Comed Reagent Management System Ms Estee Loh Siew Kee, KKH Integrated Communication Strategies For Philanthropy Ms Caroline Tham, KKH Improving Patient Safety Through Visual Medication Identification Ms Wong Wanjun, SGH 11.30am One Medifund Assessment at Singapore General Hospital Campus and SingHealth Polyclinics Ms Esther Lim, SHHQ Improved Turnaround Time For Adhoc Tracing Of Case Notes Using E-Messaging System A/Prof Koong Heng Nung, NCCS Neonatal Intensive Care Unit Renovation: Maintaining Patient Safety Ms Mary Fong, KKH 11.50am Presentation of Medifund Applications To Medifund Committee Via Tablets Mr Ang Kwok Ann, NUH Improving Wait Time For Blood Taking At Clinic B2B Treatment Room Teo Kaiting, TTSH Ward Inventory Tracking System Mr Andy Tan, KTPH 12.10pm Inventory Management in Rehabilitation Department Ms Quek Jie Lin Jasmine, KKH Nursing Focus: Transforming Care At Bedside (TCAB) Ms Ng Sow Chun, NUH Improving Efficiency in SOC Payment Collection Workflow Mary Loh Siew Luan, KKH 12.30pm Lunch

Poster Presentations – 21 Aug 2014 Start Time Poster Presentations – 21 Aug 2014 Room 1 Room 2 Room 3 1.30pm Delivering Care In A Cost Effective Way Ms Geraldine Yeo, NHG Do More With Less – Optimise Shuttle Bus Operations To Improve Customer Satisfaction And Reduce Carbon Footprint Ms Tan Qian En Cheryl, KKH Process Improvements at Sengkang Polyclinic's Clinical Laboratory Ms Gormit Kaur, SHHQ 1.50pm Educate, Entertain And Empowering Our Patients Ms Kenice Tay, SHHQ Improving Waiting Time to Urology Appointment Mr Chia Kuok Wei, SGH Streamline The Workflow For Patients With Chest Pain In Emergency Department And To Provide Timelier Assessment Dr Wong Siong Sung, NUH 2.10pm Improving Clinical Handover Through Effective Communication For Patient’s Safety Ms Lau Gek Muay, KKH To Reduce the Waiting Time For Chemotherapy Patient Receiving Blood Transfusion Ms Chong Lai Fong, KKH Streamlined Implantable Device Reporting And Tracking Workflow Ms Ang You Ling, NHCS 2.30pm End of Poster Presentations Communications Finance Human Resource Operations Risk Management Service Quality Supply Chain Management