Hotels and Guest Houses the way forward. New ways of thinking for changing times.

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Presentation transcript:

Hotels and Guest Houses the way forward

New ways of thinking for changing times

 You must not refuse to serve a disabled person (1996)  You must adapt your policies practices and procedures (1999)  You must remove physical barriers that prevent people from using the service (2004)  October 2006 more people covered  2010 – Equalities Act

 Managements responsibility Appoint a responsible person Use existing building systems and structures Provide additional systems to facilitate DP’s escape Provide a suitable escape plan for all people using the building  Disabled peoples responsibility The same as every one else’s

Assisted escape Traditional way in which escape for disabled people is considered Facilitated escape Opportunity for use of the buildings existing structure.

 Hearing impairment  Visual impairment  Cognitive impairment  Mobility Impaired  Wheelchair users  Unknown requirements

 Building Capability Statement  Evacuation Capability Statement  Peep’s Communication Process

 Alarm systems  Progressive horizontal escape/ Compartmentation  Evacuation stairs  Refuges  Lifts  Orientation / Way finding

 Type and use of building  Age of Building  Number of fire compartments  Bedroom protection and positioning  Type of alarm system  Provision of flashing beacons  Provision of other aids  Refuge points  Communications in place

 Information about where the emergency has started  Type of initial alert  Ability to provide information about the building  Use of compartmentation and evacuation routes  Early knowledge of false alarms

a Escape stair Accommodation stair Escape stair Compartment 1 phase one of the escape Compartment 2 phase 2 of the escape Escape stair

 Readability of escape routes  Logical setting out of rooms and spaces  Colour coding of routes  Door numbering systems  Corridor handrails and dado rails  Wall and floor contrasting  Maps and information and signage  Way finding systems Qequality

 Fire fighting lift Used before required by fire service as a part of management plan  Evacuation lift Used as a part of management plan  Ordinary lift Used after risk assessment and part of management plan

 Evacuation chairs  Vibrating pads  Way finding systems  Evacuation slides  Evacuation seats

 Number of staff available  Public profile  Policies  Building management systems  Reservations  Check in

 Training for staff  Booking process  Check In records  Transfer information from alarm  Contact disabled guests by phone when alarm goes off?

Changes to:  Part B – recognises the need for suitable escape – Does it go far enough?  BS 8300 used in escape – BS 9999 series – Will people read it?  RRO supplementary guidance: Code of practice for means of escape of disabled people – Needs explanation through Regulation 16b