a ID Theft & ACCOUNT FRAUD Welcome to MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Prevention & Cleanup © 2012

What will you learn? During this presentation you will learn: How ID theft and account fraud happen The effects of ID theft and account fraud How to avoid becoming a victim MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

What is ID theft and account fraud? When someone steals another person’s personal information to commit fraud MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Other types of ID theft Medical ID theft Theft of a child’s identity MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Theft of a deceased person’s identity

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Criminal ID theft

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP How do thieves get your information?

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Data breach

The costs of identity theft Average fraud amount per victim in 2010: $4,607 Estimated out-of-pocket cost for victims of ID theft in 2010: $631 Victims may spend more than 100 hours cleaning up a newly opened fraudulent account. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

ID theft prevention MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Medical Information Bureau (MIB) MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Specialty reports

Residential tenant reports MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Check writing history reports MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Employment data reports The Work Number maintains information on approximately 25 million employees.   MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Insurance claims reports Informs insurers about claims you have made against your homeowners or automobile insurance policies  LexisNexis C.L.U.E.:  Insurance Services Office (ISO) A-Plus: MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Employment background check reports LexisNexis Employment History Report   personalreports.lexisnexis.com/em ployment_history_report.jsp MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Internet safety MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Active duty alert MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Already an ID theft victim? MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

ID theft cleanup File a police report. Contact appropriate state and federal law enforcement agencies. Complete a free ID theft affidavit from the FTC: MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Fraud alerts What is a fraud alert? Credit bureaus will work with you to verify information and delete fraudulent data in reports. Place a minor alert if you suspect your child’s identity has been stolen. MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Freeze your credit MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Shopping for ID theft services

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Dealing with collection agencies

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Non-profit resources Consumer Action: Identity Theft Resource Center: National Fraud Information Center: MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

Non-profit resources Privacy Rights Clearinghouse: AARP: Nat’l Assoc. of Attorneys General (NAAG): MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP

MoneyWI$E A CONSUMER ACTION AND CAPITAL ONE PARTNERSHIP Visit money-wise.org for additional information and to access free financial education materials