1 P. A. Sadowski IT Manager North Carolina State Highway Patrol North Carolina Department of Public Safety Implementing LTE for Public Safety One State Level Public Safety Perspective Wireless Innovation Forum, Washington DC, Jan 2013 Modified for NC 911 Board, Smithfield NC, Feb 2013 Modified for NCEMA, Sunset Beach NC, Mar 2013

2 Disclosure The information contained in this document is for information purposes only and is not represented to be error free. It is not intended to constitute a promise or contract of any kind. Any information is solely the opinion of the presenter, are given as a courtesy, and does not constitute either an endorsement or approval by the North Carolina State Highway Patrol or the North Carolina Department of Public Safety. The information contained in this document is for information purposes only and is not represented to be error free. It is not intended to constitute a promise or contract of any kind. Any information is solely the opinion of the presenter, are given as a courtesy, and does not constitute either an endorsement or approval by the North Carolina State Highway Patrol or the North Carolina Department of Public Safety.

3 Thank You

4 What does Public Safety want? Cost Cost Coverage Coverage Capacity Capacity Control Control Calendar Calendar Content Content Credible – Certainty Credible – Certainty

5 Also in back of our minds: Contributors Contributors Consequences Consequences and in North Carolina right now and in North Carolina right now  Charlotte  Grant Proposal

6 Cost Free would be nice – not in the plan Free would be nice – not in the plan CapEx CapEx  Is $7 Billion sufficient (hint: NO) OpEx OpEx  Total Cost of Ownership (TCO)  Device Refresh – stay up to date  Unique Device capabilities will cause issues

7 Coverage  Rural, Tribal, wilderness, maritime, park responders  Usually have vehicle - power/antenna are not as constrained  Laptops are increasingly common in responder vehicles  LTE gateway  LTE - LTE small cell gateway  LTE - White Space gateway  Handheld - OK in rural and urban areas  Handheld could also use above mentioned gateways outside urban/suburban areas  Coverage has impact on Capacity  Good news #1 - Rural/wilderness/maritime/park LTE cell sites can cover larger areas  Good news #2 - Urban/suburban small cell sites more feasible so coverage/capacity can be ok

8 Capacity Video is going to be the problem for bandwidth Video is going to be the problem for bandwidth Voice is going to be the problem for latency Voice is going to be the problem for latency Everyone wanting to see what is going on (at incidents) is going to cause all kinds of problems (precedence and priority of responders) Everyone wanting to see what is going on (at incidents) is going to cause all kinds of problems (precedence and priority of responders)

9 “Control” SLA - reporting and monitoring SLA - reporting and monitoring Precedence and Priority - constrained resource problem when it “gets ugly” Precedence and Priority - constrained resource problem when it “gets ugly”  Good news, NIMS/ICS model addresses the concept - the execution (TBD interesting) Governance - 60,000 “Princedoms” have to get more cozy - who will be King? Governance - 60,000 “Princedoms” have to get more cozy - who will be King? “Manage” vice “Control” (D.R.) “Manage” vice “Control” (D.R.)

10 Calendar When will it start being built When will it start being built When will it be available “for me” When will it be available “for me” When will it be finished When will it be finished

11 Content Secure Secure My Data & those other guys Data My Data & those other guys Data Internet data Internet data Voice, Video, pictures, graphics* Voice, Video, pictures, graphics* Applications that do it all! Applications that do it all!

12 Credible - Certain Partnerships Partnerships Trusted providers Trusted providers Reliable providers (alt routes) Reliable providers (alt routes) Sustainable - stays current with commercial carrier technology Sustainable - stays current with commercial carrier technology

13 Contributors Federal ??????? Federal ??????? State State Local Local Utilities Utilities Transportation Transportation

14 Consequences Infrastructure upgrades - good news for communities if done properly (effectively BTOP III) Infrastructure upgrades - good news for communities if done properly (effectively BTOP III) Data Overload and impact on decision making - “Embarrassment of Riches” Data Overload and impact on decision making - “Embarrassment of Riches”  “Better is the enemy of Good Enough” Single Sign On Single Sign On All eggs in one basket All eggs in one basket  Impact on Voice LMR  White Space adjunct (channel bonding)  Datacasting adjunct Training and Support Staff Training and Support Staff Every responder becomes cameraman… Every responder becomes cameraman…  How many people available to watch all this video?

15 Charlotte A good place to learn some lessons A good place to learn some lessons A good place to get some “ground truth” A good place to get some “ground truth”

16 Expectations ! Low cost - or - High cost Low cost - or - High cost iPhone used instead of LMR or Laptops iPhone used instead of LMR or Laptops 4 Carriers and Satellite link in every device 4 Carriers and Satellite link in every device PTT on every device PTT on every device HDTV on every device HDTV on every device Completely secure Completely secure Available next year - or - Never happen Available next year - or - Never happen

17 Wrap Thank you again for this opportunity Thank you again for this opportunity During this session, Public Safety will have answered over 50, calls – National Emergency Number Association statistics During this session, Public Safety will have answered over 50, calls – National Emergency Number Association statistics Secure, cost effective, and reliable wireless broadband can improve safety of our Country – Urban jurisdictions have experienced LTE and when Rural, Tribal, Wilderness, Maritime, and Park jurisdictions have this capability it will be a game changer for Public Safety Secure, cost effective, and reliable wireless broadband can improve safety of our Country – Urban jurisdictions have experienced LTE and when Rural, Tribal, Wilderness, Maritime, and Park jurisdictions have this capability it will be a game changer for Public Safety Public Safety will benefit with expanded partnerships and users Public Safety will benefit with expanded partnerships and users