MIS 325 PSCJ

CASE STUDY Using UML diagrams model business processes for a medium-sized enterprise whose main business is the development and support of new products and services. The business processes are divided into the following four groups: Technical: describes all processes associated with development and engineering activities within the organization Enterprise: describes all the processes that apply across the whole organization Project: describes all processes associated with management and support within the organization Agreement: describes all processes that relate to the customer-supplier relationships

Process structure view

Breakdown of the Project process group

Process content view for Enterprise process group

Process content view for Enterprise with emphasis on Personnel

Process content view for the Technical process group with an emphasis on Training processes

Process content view for the Technical process group with an emphasis on Product Development

Process content view for the Technical process group with an emphasis on Maintenance processes

Process content view for the Project process group with an emphasis on Management processes

Process content view for the Project process group with an emphasis on Support processes

Process content view for the Agreement process group

Stakeholder view with an emphasis on Customer

Stakeholder view with an emphasis on External

Stakeholder view with an emphasis on Supplier

Requirements view for invoice-related processes

Instance view for invoice-related processes

Information view for the Course set-up process artefacts