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2 IT Balanced Scorecard Example

© 2007 IT Governance Institute. All rights reserved. 3 ManagementCycle Source: Chang, Richard Y.; Mark W. Morgan; Performance Scorecards, Jossey-Bass, 2000 Scorecard Implementation Collect information. 1. Collect Create the scorecard design. 2. Create Cultivate acceptance and the measurement culture. 3. Cultivate Cascade measures down through the organisation. 4. Cascade Connect objectives and measures to employees. 5. Connect Confirm effectiveness through evaluation leading to ongoing improvement. 6. Confirm