Corporate Presentation NSB Group of Companies

NSB Group has been in existence since the last 30 years. What started out as an Accounting practice with just 1 person, is today a group that has people associated with it Globally. The companies under its fold have been growing rapidly over the years. Even during the economic down turn the group has seen a continual growth both in its client base and also it employees. The companies in the group have been created with a vision so that they are forward & backward integrated with the other group companies, thus providing value to it clients and growth to its employees. Also this gives the group companies a strong foothold in the market to face any downturn in the economic conditions at the same time providing it clients an end-to-end solution with a one stop window. About The Group Group Mission: To provide integrated services offering End-to-End solutions in order to create value to Internal & External Stakeholders

Mr. Narayan Bhargava - Chairman & Director Chairman & Promoter Mr. Narayan Bhargava is a Chartered Accountant with 30 years of wide experience in the field of loan syndication, Merchant Banking, Management of Public issues etc. He is an entrepreneur and promoter of NSB Group of companies. He started this journey in the year 1990 with only a 5 member team which has gone on to become in 2012 with a nationwide presence. Mr. Bhargava is a true visionary. He is 1 st generation entrepreneur and a through professional. He believes in creating wealth & value for his Clients, Employees, Vendors and stakeholders. He has been the driving factor behind the Group’s success and growth. He himself heads the Corporate Governance Structure of all his group companies to ensure that the ethics & transparency of the business is not diluted at any time for the external & internal stakeholders. In the years 2009 NSB Group through the M&A route took majority stake in Vital Link Consultancy Services Pvt. Ltd; a International BPO/ Call Center company having operations in Pune & Mumbai. In the year 2010 Shell Transource Pvt. Ltd. a Domestic BPO/ Call center company in Inbound & Outbound Domestic Voice Processes & also Domestic Back Office Processes operating out of 11 centers & 400 location Pan-India with people and a part of the NSB Group was acquired by Vertex a UK based group. For its strong business lines and value. The companies under the NSB Group are both forward & backward integrated with the services that they offer hence realizing the vision of Mr. Bhargave to create an entity which offers end-to-end solutions & services to its clients, at the same time retaining the characteristics & attributes of those services & offerings as separate entities focused on the core activities associated to those organizations.

CalibeHR Human Capital Services Pvt. Ltd. (CalibeHR) was founded in 2005 CalibeHR provides end to end human resources solution across industries and verticals CalibeHR provides a host of services which include o Recruitment services o Temporary staffing o RPO / Turnkey recruitment projects o Payroll processing & compliance management CalibeHR has pan India presence across 350 plus delivery centers More than 90% of CalibeHR’s work originates from existing clients or referrals CalibeHR has recruited and staffed more than 40,000 people across 50 clients CalibeHR Human Capital Services Pvt. Ltd

BFSI Clients Retail Clients Other Clients Pharma & Healthcare Clients Clients of CalibeHR

NS Bhargava & Co has been into existence since last 30 years. The company has over the years created a strong Goodwill for itself and is offering its clients excellent 0% error services consistently. NS Bhargava & Co is a team of distinguished Chartered Accountants, corporate financial advisors and tax consultants in India. The firm of chartered accountants represents a coalition of specialized skills that is geared to offer sound financial solutions and advices. The organization is a congregation of professionally qualified and experienced persons who are committed to add value and optimize the benefits accruing to clients. This is the very first company constituted under the Group and has grown from just 1 person to more the 100 associates today. The company has been providing Compliance & Audit Services to its clients based Pan-India N S Bhargava & Co.

Pan India service capabilities - Physical presence across 200 cities/ centers. Offices strategically located across the country to manage and service Pan India requirements Over 20 years of experience in the service industry. Senior management team consists of seasoned Industry Veterans. Provides end to end service range in fulfillment processes, like: ShellEX Services Pvt. Ltd.

Clients of ShellEX BFSI Telecom BPO’s Aviation

Consistent Growth in customers, business, employees, locations. Presence in 3 locations across India with Corporate Office at Mumbai Team of 30 Plus Certified and Trained Professionals Best of Breed Products, Services & Solutions Expertise in Diversified Domains SteepLap Technologies Pvt. Ltd. Our Products Our Offerings: Application Development Application Maintenance ERP / CRM Implementation Annual Maintenance Contract Resource Outsourcing ETDS – Digitization Support SteepLap is a Software / Application development, Integration & Maintenance company. Started in 1999 it has grown to become a multi- platform core IT company. Verticals we Serve: Banking & Finance Insurance Telecom Aviation Taxation Education ERP & CRM

Clients of SteepLap

Vital Link Outsourcing is a leading provider of customized service offerings to enterprises. Founded in 1998, Vital Link Outsourcing has been one of the earliest pioneers in the world of BPO. Vital Link has been working closely with various clients worldwide to strategize and deliver services in order to provide them with a competitive edge. Progressing strongly over the past decade, Vital Link has been servicing leading Fortune 100 companies at its 2 state-of-the-art operational facilities located in Pune, India & also from its Corporate facility in Mumbai, India. With a head count of more then 500 people & its employee centric approach it is one of the most preferred employer in the country. Vital Link offers following services to its clients Globally: Non- Voice BPO Services Accounting & Finance Research & Analysis Data Entry, Document Management & Digitization Mortgage & Title Settlement Services Insurance Services Voice BPO/ Call Center Services Inbound Customer Services Outbound Customer Services Vital Link Consultancy Services Pvt. Ltd.

Our Transitioning & Migration Process Methodology At Vital Link, operational excellence is at the heart of everything we do. Our quality value proposition is based on our service delivery value chain – Transition, Stabilize and Improve. Our Processes Vital Link has setup very robust and strong processes to compliment the dynamic nature of the BPO Industry. We believe in setting up strong foundations for all processes whether they are internal or external. It is this attribute that has earned us lot of accolades from our clients, employees, vendors & shareholders. Human Resource Management Processes At Vital Link, operational excellence is at the heart of everything we do. Our quality value proposition is based on our service delivery value chain – Transition, Stabilize and Improve.

Pioneers in Business – 10+ years successful operation – 0% Client loss – All the clients who partnered with us are still with us. – Highly Qualified and Talented pool of employees with highest employee retention in the industry. Strong Internal Quality Process – eSCM level 4 – Sigma 5.35 – % accuracy – 3 stage Statistical Quality Control System (SQC) Global Standard Infrastructure – State-of-the-art facilities at Multiple Locations – Redundant connectivity with DR & BCP – Fully air-conditioned facilities with 100% power backup – Continuous process of technical skill and technology upgrade Knowledge & Technology Advantage – Strong Technology team to build automated work flows resulting in better quality and production output. – Knowledge repository for processes and methodologies for process optimization. Advantage Vital Link

Clients of Vital Link

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