E-Biz Forum 2002 E-Business Forum May 16, 2002 Steve Relyea Vice Chancellor – Business Affairs University of California, San Diego

E-Biz Forum 2002 This Morning’s Session A Brief Reminder of Architecture An Update on Progress Lessons Learned

E-Biz Forum 2002 Drivers & Assumptions Unprecedented Growth of Enrollments: 65,000 More Students Admin Resources Will Not Increase In Proportion to Campus Growth Increase in Complexity of Fed & State Relationship

E-Biz Forum 2002 On May 14, 2002, California Budget Released for 2002/03: –$24 Billion Shortfall, out of $80 Billion Total Budget –Cut of $162 Million to Univ. of California Programmed Univ. of California Growth Will Happen No Increase in Fees for 8 th Consecutive Year What Has Changed?

E-Biz Forum 2002 Page 7 of Report A New Business Architecture for UC

E-Biz Forum 2002 Page 7 of Report Integration of business transactions with policies, guidance, and training A New Business Architecture for UC

E-Biz Forum 2002 Page 7 of Report Establish UC as a competitive employer and provide staff the tools to succeed A New Business Architecture for UC

E-Biz Forum 2002 Page 7 of Report Redesign Processes to facilitate getting work done rather than cover all potential transactions A New Business Architecture for UC

E-Biz Forum 2002 Page 7 of Report Authenticate, authorize, provide effective tools A New Business Architecture for UC

E-Biz Forum 2002 Page 7 of Report A New Business Architecture for UC Employ emerging standards to improve integration of financial data

E-Biz Forum 2002 Page 7 of Report A New Business Architecture for UC Embed performance metrics into the way UC conducts its business and strengthen financial controls

E-Biz Forum 2002 Campus Portal Development (SNAP, MyUCDavis, Blink, e-Berkeley, My.UCLA, etc.) Content Management Software Vendor Selection Underway Common Authentication / Authorization Software Vendor Selection Underway Multi Campus Collaboration to Develop Directory Standards Explore role of Web Services, XML, cXML Current NBA Initiatives: Infrastructure

E-Biz Forum 2002 KPMG Study on e-Procurement Strategies First Campus Implementation: UCLA Identification of top Commodity Groups, University- wide Strategic Sourcing Initiative Reviewing Best Practices at Institutions Current NBA Initiatives: e-Procurement

E-Biz Forum 2002 KPMG Study on HRIS, Develop Pilot at UCB Development of Streamlined Web-Based Travel Processes at Campuses Workload Reduction Pilot, Performance Metrics Cost Sharing and Other Streamlined Research Support Processes at Campuses Current NBA Initiatives: Processes

E-Biz Forum 2002 Campus initiatives using NBA principles as catalyst for streamlining service delivery and moving applications to the Web, e.g. –UC Davis ( –UC Santa Cruz ( AVC NBA Forum to pursue University-wide opportunities for policy / process simplification Current NBA Initiatives: Processes

E-Biz Forum 2002 e-Recruitment Projects at Various Campuses New Exit Interview Processes Staff Training Initiatives at Campuses UC Leadership / Supervisory Training Development Current NBA Initiatives: People

E-Biz Forum 2002 Indiana University University of Delaware Arizona State University University of Washington University of Texas, Austin NBA Best Practices

E-Biz Forum 2002 Single Campus Initiatives are Easier than Multiple Campus Initiatives A Portal (By Itself) is Not the Answer Shift Thinking from Static Web Model Content is King Lessons Learned

E-Biz Forum 2002 Content Owners Web Masters P/P Experts vs. Communicators CFO/CIO Partnership Changing Roles: Lessons Learned

E-Biz Forum 2002 Resources & Competing Priorities Integration / Common Standards Across Organizations Exposure of Broken Processes Your Best Employees Will Not Tolerate Less Lessons Learned

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